Eddy IQ in Action: Basement Flood Prevention

Eddy IQ prevents basement flood - Intelligent Water Monitoring

Preventing a Basement Flood in a Mississauga Home

Barbara and Greg Boulton of Mississauga didn’t realize when they left their home one cold morning in February, that they might return to a flood in their basement. A water filter malfunction in the basement could have resulted in exactly that – if not for the Eddy IQ she had installed a few months prior.

Eddy IQ prevents flood in basement - Intelligent Water Monitoring in Canada
Barbara and Greg Boulton were relieved to find that the Eddy IQ had stopped a flood in their basement

The water filter normally completes a backwash cycle, filtering the water and discharging water into the floor drain. However, on this day, the backwash cycle continued for longer than usual. The Eddy IQ noticed this abnormality, and contacted Barbara to let her know. When we couldn’t immediately reach her, our system enabled the automatic shutoff to protect their home.
“Based on the data we saw, we expected a problem with the water filter. We advised Barbara to check the basement to see if there was anything amiss before turning her water back on,” explained Daniel Malkin, Eddy’s Field Operations Manager.
Sure enough, Barbara found a small amount of water around in the laundry room of her basement. Eddy’s technician uncovered during troubleshooting that the water filter was stuck in the backwash cycle, pushing 12 liters of water into the floor drain continuously. Unfortunately, the floor drain could not handle the massive volume of water from the filter malfunction. Had the water not been shut off, Barbara and Greg would have returned to a flood.
“The Eddy IQ stopped the water from flooding my basement, resulting in no damage to my home,” commented Barbara. “The Eddy team took care of everything for me – including contacting the water filter company to fix the problem. If I didn’t have Eddy in my home, the damage to my basement would have been extensive. Instead of a flood, I experienced the comfort and peace of mind of knowing that I’m protected 24 hours a day with their technology and service.”
About Eddy
Eddy Solutions is an industry leader in leak protection and water monitoring solutions. Our suite of smart products offers a comprehensive water management system for building operators and homeowners that protects, controls, and conserves water. Our products have saved thousands of customers millions of dollars in damages and millions of litres of water waste by continuously monitoring water usage in their properties. For more details, please contact us at 1 877 388 3339 or email

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Paul Pathak​


Paul Pathak is a partner of Chitiz Pathak LLP. Paul practices principally in the areas of corporate, securities, corporate finance, mergers and acquisitions and commercial law. He represents and provides sophisticated guidance to private and public corporate clients in a broad range of industries, including mining, technology, manufacturing, venture capital and merchant banking.

George Krieser​


George Krieser founded Total Credit Recovery Limited (“TCR”) in 1980 and is the President and Chief Executive Officer. TCR is the largest 100% Canadian-owned and operated collection agency, solely collecting Canadian debt. George previously served as a Director of Universal Energy. He also served as a member of the board of directors of Baycrest Foundation and as a member of the fundraising committee for UJA Federation of Greater Toronto.
Gary Goodman​
Gary Goodman is a Trustee and Chair of the Audit & Risk committee of Boardwalk Real Estate Investment Trust., a former Chairman of Huntingdon Capital Corp., trustee of Gazit America & Brightpath Early Learning, and is a member of the advisory boards of the Vision Funds. Gary was previously Executive Vice President of Reichmann International where he served as a senior financial executive and trusted advisor for over 30 years.

Chris Gower


Chris Gower started his career in construction on the tools – framing houses, where he grew a deep appreciation for the trades. Prior to his current role as Chief Operating Officer, Buildings at PCL Construction (“PCL”), Chris held positions including construction risk manager, senior project manager, district manager and regional vice president. Throughout his more than 25 years at PCL, he has delivered iconic construction projects across Canada, Australia and the United States.

June Thomson

EVP, Sales, Marketing
& Business Development

June joined the Eddy team coming from Enercare after 10+ years in various roles, most recently as Vice President of the North American Builder Division. June has been in the HVAC industry for over 41 years, holding several roles throughout her career from Technician to Provincial Offences Officer.

Saj Khan

COO & President

Sajid Khan helped launch Eddy Solutions and has been in the role of Chief Operating Officer since inception. With more than 20 years of leadership and operational experience in the home services sector, Saj has held roles such as COO of Eco Energy Service, Vice President of Operations at both National Home Services and Universal Energy.

Boris Baril


With more than 25 years of financial experience, Boris has held both public and private company CFO roles; supported two (TSX listed) initial public offerings (IPOs), debt and equity capital raises, and M&A transactions. Boris graduated from York University and is a CPA, CA.

Mark Silver

CEO & Chairman

Mark L. Silver is President of Optus Capital Corporation. Mr. Silver has made significant real estate investments in both development stage and income producing properties in the residential, commercial and industrial sectors over his 35 year business career. Over the last 22 years, these investments have been made through his company, Optus Capital Corporation. Mr. Silver was a founding partner and Chief Executive Officer of Universal Energy which was sold in 2009 to Just Energy Group Inc. He co-founded Direct Energy Marketing and grew the company to over $1.3 billion in revenues before selling to Centrica PLC (also known as British Gas) in 2000.