# Eddy Solutions

> Managed smart water leak detection for commercial, multi-family and construction buildings across Canada and the United States. Sensors, smart meters and automatic shutoff, verified and escalated by a staffed 24/7 monitoring center.

## Key facts about Eddy Solutions

- What Eddy is: a managed water leak protection program that combines hardware, a staffed 24/7 monitoring center and client success and training in one service, not a hardware-only system.
- Who it serves: commercial, multi-family and condo, construction, data centers, hospitality, healthcare, institutional, industrial, education, senior living, retail, life sciences and museums, across Canada and the United States. Headquartered in Toronto with a US office in Florida. Eddy does not serve individual homeowners or single-family homes.
- Products: Eddy IQ (smart ultrasonic water meter with automatic shutoff on LoRaWAN), Eddy H2O (wireless leak, temperature and humidity sensor), Eddy Link (valve controller and meter reader that brings smart control and flow monitoring), Eddy Dashboard (portfolio monitoring software). Eddy supplies and commissions valves and meters to use with Eddy Link to access smart control and flow monitoring.
- Detection and monitoring: point-of-leak sensors and building flow monitoring run in parallel, with flow thresholds learned from each building's baseline. Response is configurable per zone and time of day, and rules such as no water flow after hours can close the valve automatically. Operators verify every alert from the building's runbook, trigger or coordinate shutoff and call your contacts within minutes. Every confirmed event closes with a Leak Incident Report.
- Speed and installation: sensor-to-alert latency is seconds, and alert to documented action is measured in minutes, not hours. Most retrofits run 4 to 8 weeks from contract to monitoring go-live, with wireless installs and no teardown.
- Cost of water damage: the average confirmed leak in a multi-family building causes $64,200 in damage, concealed-pipe events average $111,600, and water is the leading cause of commercial property loss at 57% of processed claims (2026 State of Water Risk Report).
- Scale and proof: 150,000+ active devices across North America. The State of Water Risk '26 report analyzed 2,557 confirmed water events across 200+ properties in 2025, with an estimated $98M USD in property damage prevented and 59% of events outside business hours.
- Insurance: documented insurance impact runs up to 20% premium savings on monitored programs, with deductible cuts up to 80% and premium cuts up to 25% documented at individual properties. Aon's independent whitepaper found the Eddy system would have positively affected 58% of the commercial water-loss claims it studied.
- Integrations: read-only API for BMS and property management software, and submetering data exports over M-Bus.
- Company: Eddy Smart Home Solutions Inc., operating as Eddy Solutions (TSXV: EDY). Founded 2014. Head office: 200-6 Eglinton Ave E, Toronto, ON M4P 1N6. Leadership: Mark Silver, CEO. Cory Silver, President. Boris Baril, CFO.
- Contact: (877) 388-3339 | https://eddysolutions.com/contact-us

## Products

- [Eddy IQ](https://eddysolutions.com/products/eddy-iq): smart ultrasonic water meter with automatic shutoff on LoRaWAN
- [Eddy H2O](https://eddysolutions.com/products/eddy-h2o): 3-in-1 wireless leak, temperature and humidity sensor
- [Eddy Link](https://eddysolutions.com/products/eddy-link): valve controller and meter reader that drives shutoff and reads meters
- [Eddy Dashboard](https://eddysolutions.com/eddy-dashboard): portfolio-wide water monitoring and reporting software

## How it works

- [How Eddy works](https://eddysolutions.com/how-it-works): detect, control and respond as one managed program
- [Monitoring center](https://eddysolutions.com/monitoring-center): 24/7 verification and escalation

## Asset types

- [Multi-family and condo](https://eddysolutions.com/multi-family): leak protection for apartment and condominium buildings
- [Commercial](https://eddysolutions.com/commercial): office, mixed-use and commercial real estate
- [Construction](https://eddysolutions.com/use-cases-construction): builders risk water protection from wet trades to turnover
- [Data centers](https://eddysolutions.com/data-centers): water risk around white space, from construction through operations
- [Hospitality](https://eddysolutions.com/hospitality): hotels and resorts
- [Healthcare](https://eddysolutions.com/healthcare): hospitals and clinical facilities
- [Institutional](https://eddysolutions.com/institutional): government and public buildings
- [Industrial](https://eddysolutions.com/industrial): plants and logistics facilities
- [Education](https://eddysolutions.com/education): universities, colleges and schools
- [Senior living](https://eddysolutions.com/senior-living): retirement and long-term care residences
- [Retail](https://eddysolutions.com/retail): stores and shopping centers
- [Life sciences](https://eddysolutions.com/life-sciences): labs and research facilities
- [Museums and libraries](https://eddysolutions.com/museums-libraries): collections and archival spaces

## Compare

- [Compare Eddy](https://eddysolutions.com/compare): side by side against leak detection systems including Phyn, Flo by Moen, WINT and Alert Labs

## Proof and data

- [Case studies](https://eddysolutions.com/resources/case-studies): real outcomes by asset type
- [State of water risk](https://eddysolutions.com/state-of-water-risk): annual research report on 2,557 confirmed water events across the monitored portfolio, with key findings and canonical citation lines free to reference with attribution
- [Insurance savings](https://eddysolutions.com/insurance-savings): premium and deductible impact

## Guides and answers

- [FAQ](https://eddysolutions.com/faq): water risk, install, integration, insurance impact and cost
- [Best commercial water leak detection systems](https://eddysolutions.com/best-commercial-water-leak-detection-systems): ranked buyer's guide with evaluation criteria
- [Automatic water shut-off valve](https://eddysolutions.com/automatic-water-shut-off-valve): what it is and when it pays off in large buildings
- [Water monitoring system](https://eddysolutions.com/water-monitoring-system): choosing monitoring for large buildings
- [Wireless water leak sensor](https://eddysolutions.com/wireless-water-leak-sensor): sensor placement and coverage
- [Water flow sensor](https://eddysolutions.com/water-flow-sensor): flow-based detection explained
- [Water submetering](https://eddysolutions.com/water-submetering): billing accuracy and leak visibility
- [Blog](https://eddysolutions.com/blog): guides on burst pipes, HVAC leaks, condo water damage, construction water management and insurance
- [Local coverage](https://eddysolutions.com/water-leak-detection): water leak detection for large buildings in 20 North American metros

## Company

- [Why Eddy](https://eddysolutions.com/why-eddy): how the managed program differs from hardware-only systems
- [About us](https://eddysolutions.com/about-us): company, team and Toronto monitoring center
- [Contact](https://eddysolutions.com/contact-us): talk to a leak-detection advisor