Mitigating Water Damages: A Success Story

Success Stories

Sometimes numbers can tell you a far more compelling story.
Ever since our inception, Eddy has protected numerous properties against water damages. We have prevented potential damages that could have cost thousands of dollars. We continue to help all types of stakeholders, including construction companies, property managers get the best out of their buildings.
In one of our recent deployments, in a span of just 4 days, Eddy helped save more than 60,000 liters of water. That’s almost twice the volume of water in a standard swimming pool. That much amount of water could have caused serious damage to the building, delayed the project, and resulted in a lot of rework.
In this particular project covering more than 28,000 square feet of space in Toronto downtown, Eddy had deployed its intelligent water monitoring system to protect the property during construction (and will be monitored post-occupancy as well). The system covers the main feed, temporary lines, and hoist suites. Occupancy is currently approaching and Eddy has extended protection to the entire building, including amenities such as the pool equipment room, on the zones and main feed, as well as the mechanical penthouse.
H20 sensors were installed ensuite, in common areas and each fan coil unit. Valves and links were installed on the water lines, providing remote shut-off and isolation capabilities of the domestic hot water. They were also installed on the domestic water risers for each unit, protecting risers by monitoring 24 hours for water leaks, temperature, and humidity abnormalities. IQ meters were installed on the heating and cooling water makeup and the cooling tower water makeup.
Eddy’s full system includes a LoRaWAN network within the building which is an ideal solution for high impediment and interference environments such as those inside a multi-unit residential building. This is particularly critical in the riser cavities of each unit, as these are enclosed areas within suites that most wireless technologies would either not be able to penetrate or require dedicated networking infrastructure to do so.
Now to what exactly happened – early this year, on 2 occasions, Eddy IQ detected an unusual flow of water. As the rate of flow increased rapidly, the system triggered an alert and shut off the valve remotely. The water remained off until the issue could be examined and addressed later. On the first occasion, the potential for water loss was close to 30,000 liters and on the second it was close to 32,000 liters. In both cases, a pipe had burst due to the cold weather.
The CACF room had approximately 2 inches of water accumulate on the floor and the underground parking garage had water come through the ceiling lights. They had removed 6 x 45L shop-vacs of water from the CACF room and the pipe was repaired by the plumber. Thanks to the Eddy system, the damage was minimal. This situation identifies a potentially catastrophic issue, which was quickly identified and mitigated with Eddy’s system.
At Eddy, we understand that installing a smart water monitoring system has become less of a choice and more of a necessity for our customers. Hence, we take every effort to help them with water leak detection and water usage monitoring and provide substantial ROI within the first few months of system installation.
About the Author: Parthi Radha

Parthi Radha is a marketing professional and is currently working with Eddy Solutions as an Events & Digital Marketing Specialist.

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Paul Pathak​


Paul Pathak is a partner of Chitiz Pathak LLP. Paul practices principally in the areas of corporate, securities, corporate finance, mergers and acquisitions and commercial law. He represents and provides sophisticated guidance to private and public corporate clients in a broad range of industries, including mining, technology, manufacturing, venture capital and merchant banking.

George Krieser​


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Gary Goodman​
Gary Goodman is a Trustee and Chair of the Audit & Risk committee of Boardwalk Real Estate Investment Trust., a former Chairman of Huntingdon Capital Corp., trustee of Gazit America & Brightpath Early Learning, and is a member of the advisory boards of the Vision Funds. Gary was previously Executive Vice President of Reichmann International where he served as a senior financial executive and trusted advisor for over 30 years.

Chris Gower


Chris Gower started his career in construction on the tools – framing houses, where he grew a deep appreciation for the trades. Prior to his current role as Chief Operating Officer, Buildings at PCL Construction (“PCL”), Chris held positions including construction risk manager, senior project manager, district manager and regional vice president. Throughout his more than 25 years at PCL, he has delivered iconic construction projects across Canada, Australia and the United States.

June Thomson

EVP, Sales, Marketing
& Business Development

June joined the Eddy team coming from Enercare after 10+ years in various roles, most recently as Vice President of the North American Builder Division. June has been in the HVAC industry for over 41 years, holding several roles throughout her career from Technician to Provincial Offences Officer.

Saj Khan

COO & President

Sajid Khan helped launch Eddy Solutions and has been in the role of Chief Operating Officer since inception. With more than 20 years of leadership and operational experience in the home services sector, Saj has held roles such as COO of Eco Energy Service, Vice President of Operations at both National Home Services and Universal Energy.

Boris Baril


With more than 25 years of financial experience, Boris has held both public and private company CFO roles; supported two (TSX listed) initial public offerings (IPOs), debt and equity capital raises, and M&A transactions. Boris graduated from York University and is a CPA, CA.

Mark Silver

CEO & Chairman

Mark L. Silver is President of Optus Capital Corporation. Mr. Silver has made significant real estate investments in both development stage and income producing properties in the residential, commercial and industrial sectors over his 35 year business career. Over the last 22 years, these investments have been made through his company, Optus Capital Corporation. Mr. Silver was a founding partner and Chief Executive Officer of Universal Energy which was sold in 2009 to Just Energy Group Inc. He co-founded Direct Energy Marketing and grew the company to over $1.3 billion in revenues before selling to Centrica PLC (also known as British Gas) in 2000.