01
$128M
in property damage prevented across our 2025 monitoring portfolio. The difference between a $2,000 cleanup and a $150,000 multi-unit restoration is almost entirely a function of time.
State of Water Risk ‘26 · Annual report
Water damage has never been more avoidable.
We analyzed 2,557 confirmed water events across 200+ properties in the operating portfolio. Here is what separates the buildings that lose six figures from the ones that catch the leak in minutes.
Methodology: 200+ properties, about 110,000 water-escape sensors and 140,000+ active Eddy devices. Eddy Monitoring Center, 2025.
Read the findingsWhat the operating portfolio actually tells us.
02
59%
of 2,557 confirmed water events in 2025 happened outside business hours. The frequency peaks at 2 AM. Most buildings have no one watching the alert chain when it matters most.
03
57%
NAIOP
of processed commercial property claims are water damage. Water is now the number one cause of commercial property loss (Zurich North America), and the gap is widening every year.
65%
56%
41%
59%
Multi-familyCommercialConstructionPortfolio
After-hours is when the math compounds.
Across 2,557 confirmed events in 2025, 59% happened outside business hours. Multi-family takes the worst of it at 65%, with major leaks peaking at 2 AM. The fastest buildings have a 24/7 monitoring program on the same circuit as their shutoff valves.
Read the introAon water-risk whitepaper
As the value of the water damage claim increases, so does the mitigation effectiveness in reducing loss amounts by utilizing water protection systems.
Aon studied a portfolio of historical commercial water loss claims and found that Eddy’s system would have positively affected 58% of them.
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Property damage prevented
2025 portfolio$128M
Across 200+ properties on the Eddy program. See where your building sits, and what changes when it's on the chain.
Stack
Off-hours
Response
Inside the report.
- 01
Detection has gotten faster
Smart sensors detect flow anomalies in seconds. Ultrasonic meters and connected shutoff valves have made detection a solved problem. Most buildings still rely on a sensor that does not talk to anything.
Read chapter - 02
The 2 AM problem
65% of multi-family water events in 2025 happened after business hours, and the 2 AM hour saw the single highest concentration of major leaks. The detection works. The response chain is what fails.
- 03
Insurance is rewriting the math
Interior water damage claim severity is up 8% since 2019, and water loss now exceeds $10 billion annually in commercial real estate. Carriers are tightening terms. Some require detection systems as a condition of coverage. Sources: Verisk, Zurich North America.
- 04
Speed of response is the new advantage
$128M in property damage prevented across the 2025 portfolio. Almost entirely a function of time. Properties with auto-isolation and a 24/7 monitoring program responded in minutes. Everyone else responded in hours.