Detect water leaks. Stop them in seconds.
Trusted by owners, operators and builders across North America. Sensors, automatic water shutoff and a 24/7 monitoring center, run as one managed program.
$128M in damage prevented in one year. 200+ properties.
- Up to 80%Deductible reduction documented at individual properties.Verified client outcomes
- Up to 25%Premium reduction documented at individual properties.Verified client outcomes
- 565MGallons of water conserved in one year.State of Water Risk '26 report
How Eddy works in your building.
Three layers, one solution. Scroll to see the system from sensor to shutoff to monitoring response.
Coverage map for Multi-family
01 Detect: Two ways to find a leak before it finds a unit.
Eddy detects water through two layers running in parallel. Point-of-leak sensors sit where leaks happen: common areas and mechanical rooms (including elevator pits), inside suites at high-risk appliances, and behind walls at the risers that hide damage until cascade. Flow-based detection runs continuously at meters across the building, flagging continuous low flow, continuous use and extreme use against thresholds learned from your building's baseline.
Point-of-leak
- COMMON: Common & mechanical areas (incl. elevator pits)
- AMENITY: Pool, gym, spa decks
- IN-SUITE: Out-of-wall at laundry, kitchen, baths
- RISERS: In-wall domestic risers (concealed)
- HVAC + FAN COILS: Concealed HVAC sources
Flow-based
- SUITE METERING: Per-unit submetering + leak detection (LEED-eligible)
- BUILDING USAGE: Main consumption monitoring
- H&C MAKE-UP: Closed-loop heating/cooling
02 Control: Valves that close the water before it closes the unit.
Detection without action is just an alert. Every sensor or meter event can trigger a valve, automatically on threshold or remotely from the dashboard. Eddy IQ is the all-in-one meter and valve for ¾"–1" lines. Eddy Link drives third-party shutoff valves up to 18" for everything larger.
- MAIN VALVE: Building point-of-entry shutoff
- ZONE VALVES: Riser and zone isolation
- HVAC SHUTOFF: Heating/cooling closed-loop
- SUITE VALVE: Per-suite shutoff (Smart Metering add-on)
03 Respond: A live monitoring center that closes the loop.
Eddy's 24/7 monitoring center confirms every alert, escalates per your contact list and stays on the line until the water is off and the on-site team has eyes on it.
- AUTOMATION: Configurable rules per zone & time-of-day
- LIVE OPERATORS: Trained humans, every event
- ESCALATION: Per-contact-list escalation
- SUBMETERING: Per-unit billing & conservation reporting
Built as a service, not a product
A 3 a.m. alert is one chime. Nobody is awake to hear it.
Fast response is not just the hardware. The technology sees the water in seconds, and the managed service behind it, a monitoring center that calls your team within minutes, turns that into a contained event before it becomes a claim.
Tuned by real events
Built over a decade in operating buildings.
Eddy has been inside buildings since 2014. Sensor placement, alert thresholds and the monitoring-center playbook are tuned by what real water events across our monitored properties keep teaching us.
Built for the building
Sized to how the water system behaves.
Multi-family stacks, commercial towers, hospitality suites, course-of-construction projects. Each water system has its own failure pattern. The coverage map, response chain and shutoff sequence are scoped to the property in front of us, not a template.
Detect, contain, document
Every event leads to a closed incident.
Sensors find where water escaped. Automatic shutoff isolates the affected zone. The 24/7 monitoring center calls your team within minutes and stays on it until it's closed, with a Leak Incident Report on file.
Built for the buildings we know best.
Eddy isn't a generic sensor system retrofitted onto your asset. We've earned our depth in each vertical, with named clients and hard-won risk insights.
Multi-familyEddy has been inside multi-family stacks since 2014. Domestic risers, in-suite HVAC, suite plumbing, elevator pits, common areas. The system goes in on the building's existing risers and ships with documentation the broker can put in front of the underwriter.
Observed in the field. In multi-family, the loss starts in-suite as often as at the riser. We instrument both layers because either one can take the unit below offline.
Recent Multi-family clients
- AMLI Residential
- The Durst Organization
- FirstService Residential
- LCOR
- Akelius
- Tridel
Proof from real buildings.
Documented outcomes from properties on the Eddy monitoring program.
From construction phase into permanent operations.
Eddy deployed during construction at Luskin Conference Center, Weyburn Housing and the CHS Medical Facility, then continued through operations. Roof-drain monitoring at CHS helped UCLA defer a major roof replacement until funding was available.
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$8.3M in damage prevented in one year.
Forty-seven anomalies investigated and thirty-nine confirmed leaks contained on PCL's monitored network. Eddy is now budgeted from the proposal stage on every PCL project.
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Deductible cut from $250K to $50K in under one year.
FirstService Residential retrofitted Eddy across HVAC, risers, fixtures and common areas. Four leak events mitigated annually with $11K in estimated annual savings.
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25% premium reduction with no change to deductible.
Comprehensive retrofit across HVAC, risers, sinks, toilets and common areas. Fourteen events mitigated annually with $41K in estimated operational savings.
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Fifteen leaks resolved with zero suite displacements.
Both Four Seasons Residences towers ran fifteen confirmed leak incidents through the Eddy monitoring program with two-to-seven minute response times. Zero major incidents, zero suite displacements.
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After-hours response without closing floors to tenants.
Tenant-aware shutoff sequences let a single riser go down without closing floors. Operations gets the alert before the tenant does.
Read case studyFrequently asked
The questions buyers actually ask.
Install, integration, insurance impact, cost. The short answers are below.
Eddy Solutions is a managed water leak detection solution provider serving Constructors, Commercial Asset Managers, Property Managers, Hospitals, Hotels and Conference Centers, Data Centers, and Multi-Family Residential buildings across North America. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center, and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated, and documented.
Eddy monitors 140,000+ active devices across North America and has prevented an estimated $128M in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.