We run the program. The building stays dry.
Eddy protects commercial and multi-family buildings across North America. Sensors, automatic shutoff and a 24/7 monitoring center, run as one program.
What Eddy actually does
A four-step service description, applied identically across every monitored property.
Detect
Sensors at every high-risk source: fixtures, risers, mechanical rooms, mains. Inline flow monitoring on the building's plumbing.
Alert
SMS, email and app notifications page the on-site team in seconds. The 24/7 monitoring center is on the same alert.
Isolate
Automatic shutoff per the building's runbook, or coordinated human response. Configurable per project, per zone, per time of day.
Resolve
Every event closes with a Leak Incident Report. Documented mitigation that travels with the building to the next renewal.
Operating at scale across North America.
- Properties analyzed
- 200+
- Assets protected
- $40B+
- Active devices
- 150,000+
- Damage prevented across the operating portfolio
- $98M
MDU, commercial and active construction sites.
Across condos, mixed-use, hospitality, healthcare, education and life sciences.
Sensors, smart meters, valves and gateways in the field.
Estimated via three-factor model: source, time of day, floor elevation.
Source: State of Water Risk '26 report, operating-portfolio data
Eddy at a glanceCompany fact sheetCollapse
- What Eddy is
- A managed smart water leak protection program: hardware, a staffed 24/7 monitoring center and client success and training in one service.
- Who it serves
- Commercial, multi-family, construction and ten more building types across Canada and the United States. Eddy does not serve single-family homes.
- Products
- Eddy IQ smart water meter with automatic shutoff, Eddy H2O leak sensor, Eddy Link valve controller and meter reader, Eddy Dashboard software.
- Response
- Sensor-to-alert in seconds, verified operator action in minutes, and every confirmed event closes with a Leak Incident Report.
- Scale
- 150,000+ active devices monitored across North America.
- Proof
- 2,557 confirmed water events analyzed across 200+ properties in 2025, with an estimated $98M USD in property damage prevented (State of Water Risk '26).
- Insurance
- Premium savings up to 20% documented on monitored programs. Aon's independent study found Eddy would have positively affected 58% of studied water-loss claims.
- Company
- Eddy Smart Home Solutions Inc., operating as Eddy Solutions. TSX Venture Exchange: EDY. Founded 2014.
- Offices
- Head office: 200-6 Eglinton Ave E, Toronto, ON M4P 1N6, with a US office in Florida.
- Leadership
- Mark Silver, CEO. Cory Silver, President. Boris Baril, CFO.
- Contact
- (877) 388-3339
Founded around the response problem
Eddy was founded in 2014 around a single thesis: detection alone is not loss prevention. The response chain that follows the alert is what changes the outcome. Sensors and meters tell you something is happening. Operators on the other end of the program turn that signal into a resolved incident.
More than a decade later, that response chain runs through a monitoring center staffed 24 hours a day, 365 days a year, backed by Building Success Managers who stay with the property after go-live. The same program covers active job sites, occupied buildings and the handover between them.
Eddy's system would have positively affected, to some notable extent, 58% of the total water loss claims incurred.
What we believe
Three principles that show up in every deployment, every renewal conversation and every Leak Incident Report.
Prevention beats repair.
Conserving water by preventing damage costs less, displaces fewer residents and produces less waste than the cleanup that follows. The math holds at every asset class we serve.
Documentation outranks promises.
Every event closes with a Leak Incident Report. Carriers and brokers see a paper trail, not a marketing claim. The portfolio data shows up in the 2026 State of Water Risk Report.
One vendor, one chain.
Sensors, smart meters, valves, the LoRaWAN network, the cloud platform, the mobile app and the monitoring center all run from the same operator. Nothing handed off mid-program.
Public, North American, sustainability-aligned
Headquartered in Toronto with a US office in Florida, with active operations and clients across both countries.
Across the operating portfolio, Eddy conserved approximately 565 million gallons of water and avoided 33,000 to 41,000 tonnes of CO2 emissions through preventing damage, repair and water heating. The carbon math is built into the platform and exported on demand.
