Protect research, samples and regulated environments around the clock.
Life science buildings carry water risk at a different order of magnitude than standard commercial properties. A chilled water failure above a genomics suite at 2 AM on a Saturday terminates research and triggers regulatory review. Eddy's 24/7 monitoring center catches it before it reaches the lab.
Trusted across the platform
Backed by an active monitoring program, not a marketing deck.
Active devices, prevented damage and claims-affecting coverage, audited every year against the loss runs.
Protect the facility with Eddy
Operator-supported response, not an app notification
Protect samples, instruments and clinical trials
FDA and GLP-compatible documentation
Lab construction through GMP operations
Coverage built for the way labs actually operate
Tier 01
Genomics and sequencing
Chilled water, DI lines and HVAC condensate near instruments. Sensor placement under HVAC units and at DI connections.
Tier 02
BSL-2 and BSL-3 spaces
Eyewash supply, autoclave drains and concealed risers serving containment zones.
Tier 03
cGMP manufacturing floors
Process water lines, purified water loops and floor drain infrastructure with shutoff verification.
Tier 04
Sample storage and cryo rooms
Perimeter floor sensors and above-ceiling monitoring at HVAC and drainage points.
$500K-$2M+
69.6%
$145K
One prevented leak typically offsets the deployment.
Research facilities run HVAC 24/7 even when the labs are empty. A chilled water failure at 2 AM on a Saturday terminates research, contaminates samples and triggers regulatory review.
In the 2026 State of Water Risk Report, tenant-improvement work shows a 69.6% confirmed-leak rate, three times occupied buildings. Eddy operators support the alert, confirm the automatic shutoff and stay on the line until the facilities team confirms response.
Every event is timestamped, located and logged.
For FDA-inspected facilities and GMP operations, documented mitigation is the difference between a smooth quality review and an open finding. The same record supports tenant insurance reviews, ESG reporting and green-building certifications.
GLP-compatible records
Every event timestamped, located and logged for quality and compliance reviews alongside the carrier report.
Carrier-ready Leak Incident Reports
Formatted for carrier and regulator review. Premium savings of up to 20% documented for buildings with comprehensive monitored sensors.
Sustainability metrics
Water-conservation volumes and carbon-avoidance data export on the same chain, ready for ESG reporting.
TI through GMP on the same network.
Class A life science buildings combine mechanical rooms, lab ceilings, cryo storage, data centers and active renovation. Eddy covers all of them on one network and one reporting chain. Temporary fit-out coverage carries forward into permanent operations.
- 1TI / fit-out
- 2Validation
- 3GMP operations
- GLP-compatible
- FDA-ready documentation
- GMP-aligned reporting
Build your system
Design your building's leak protection.
Two minutes of quick questions gets your building the right protection, previewed instantly.
- Sized to your asset class and budget
- Modular. Adjust anything before pricing
- An Eddy team member calls soon after you submit
Sensors, meters and shutoff, backed by a 24/7 monitoring center.
What stage is the project at?
Pick one to start. We tune every question and the system around it.
New constructionFrom breaking ground to substantial completion.
Existing buildingInstalled in existing buildings with minimal disruption to residents and operations.About two minutes.
Water Risk Intelligence
Compare your building to 2,557 monitored events.
Plug in your asset type, size and age. Get the leaks to expect, the three sources behind them and a brief you can hand to the board, the broker or the carrier.
Sample brief · your building
Elevated- 01Response time
- 02After-hours exposure
- 03Source concentration
The worst losses in the report tracked response gap, not alert volume.
Source: State of Water Risk ‘26 report. Bands shown are a sample. Run yours to see your own.
System features
24/7 live monitoring
Supported response from a monitoring center, not an app notification
Leak protection
Water, humidity and temperature detection with automatic shutoff
LoRaWAN
Long-range wireless that holds up in mechanical rooms and concealed risers
Compliance documentation
GLP-compatible records and Leak Incident Reports for regulatory review
Smart metering
Continuous flow monitoring on building water mains and zone risers
API and BMS integration
Connects to building management systems and enterprise platforms
Dedicated PM
A project manager owns commissioning, alert routing and shutoff verification
Operator dashboard
Single dashboard for incidents, devices and outcomes across the portfolio
Coverage map
How Eddy works in your building.
Three layers, one solution. Turn the building to see where sensors, meters and valves sit, then run a leak through the system, from the first drop to the monitoring center's response.
Occupied building · Business hours
Drag to turn the building. Select a label, or run a leak through the system.
The system
Detect, control and respond, in one managed program.
Sensors sit where leaks start and meters watch the flow. Valves close on the rules you set, and a 24/7 monitoring center follows each alert until your team has eyes on it.
3 layers and 11 close-ups in this building
Detect
Two ways to find a leak before it finds a unit.
Sensors sit where leaks start, and meters watch the flow for the leaks no sensor can reach.
5 close-ups · select one to zoom in
Point-of-leak
Flow-based
More about Detect
Eddy detects water through two layers running in parallel. Point-of-leak sensors sit where leaks happen: common areas and mechanical rooms (including elevator pits), inside suites at high-risk appliances, and behind walls at the risers that hide damage until cascade. Flow-based detection runs continuously at meters across the building, flagging continuous low flow, continuous use and extreme use against thresholds learned from your building's baseline.
- 3-in-1 sensors detect water, temperature and humidity
- Three flow thresholds, learned per building, not generic defaults
- Sensors are permitted near sprinkler infrastructure; valves are not
Where each device sits
Control
Valves that close the water before it closes the unit.
Valves close on the rules you set, automatically on a threshold or remotely from the dashboard.
3 close-ups · select one to zoom in
More about Control
Detection without action is just an alert. Every sensor or meter event can trigger a valve, automatically on threshold or remotely from the dashboard. Eddy IQ is the all-in-one meter and valve for ¾"–1" lines. Eddy Link drives shutoff valves up to 18" for everything larger, provisioned and configured by Eddy.
- Eddy IQ at ¾"–1": combined meter + valve in one unit
- Eddy Link + motorized valves at mains, zones, risers, hydronics (up to 18")
- Fire mains and sprinkler systems excluded by design for life safety
Where each device sits
Respond
A live monitoring center that closes the loop.
Alerts go through Eddy's cloud to a 24/7 monitoring center, and an operator calls your team until someone has eyes on the water.
3 close-ups · select one to zoom in
What happens in a leak, step by step
- A fitting on the domestic riser lets go on a lab floor.
- Eddy H2O at the base of the riser detects water and sends the alert over LoRaWAN.
- The building's gateway relays it. Facilities, the research team and the 24/7 monitoring center are alerted at the same time.
- Facilities gives the go-ahead, and the operator closes the riser's zone valve remotely.
- The operator stays on the line with facilities and the research team until someone has eyes on it.
Here isolation is coordinated with your team. Rules are set per building and per zone.
More about Respond
Eddy's 24/7 monitoring center confirms every alert, escalates per your contact list and stays on the line until the water is off and the on-site team has eyes on it.
- Configurable automation rules per zone and time of day
- Trained operators on duty 24/7
- Escalation: automation → property manager → emergency contact, on your list
- Submetering and consumption data for billing, conservation and ESG reporting
Behind each close-up
- AUTOMATION: Configurable rules per zone & time-of-day · Eddy Dashboard
- LIVE OPERATORS: Trained humans, every event · Monitoring center
- ESCALATION: Per-contact-list escalation · Your team
The system
Eddy goes in while the building goes up.
Sensors cover risers, HVAC sources and active work zones before the walls close. Meters watch the domestic main and site water, and the monitoring center is on the line from day one.
3 layers and 15 close-ups in this building
Detect
Build the detection layer into the building itself.
Sensors go in before the walls close, and meters watch the main and the site water from day one.
9 close-ups · select one to zoom in
Point-of-leak
Flow-based
More about Detect
The best time to place a sensor behind a wall is before the wall closes. Eddy goes in during construction to install the same operational-grade detection your building will run on for the next decade: sensors at common areas and mechanical rooms, concealed sensors at risers and HVAC sources you'll never be able to retrofit this easily again, plus construction-specific coverage at active high-risk zones, ambient climate monitoring during temperature and humidity swings, and optional fire main flow monitoring for unintended sprinkler discharge.
- Same 3-bucket sensor placement as operational buildings (common · in-suite · concealed)
- Riser and HVAC sensors placed pre-drywall, no later retrofit needed
- Construction-only overlays: high-risk zone sensors, climate anomalies, fire main flow monitoring
Where each device sits
- COMMON & MECHANICAL: Mech rooms, lobbies, elevator pits · Eddy H2O
- RISERS: Placed before walls close · Eddy H2O
- HVAC + FAN COILS: Concealed HVAC sources · Eddy H2O
- HIGH-RISK ZONES: Construction-active areas (Advanced tier +) · Eddy H2O
- CLIMATE: Humidity & temperature anomalies · Eddy H2O
- DOMESTIC MAIN: Building usage from Day 1 · Eddy Link
- SITE WATER: Temporary construction water (Eddy IQ) · Eddy IQ
- H&C MAKE-UP: Closed-loop heating/cooling · Eddy IQ
- FIRE MAIN FLOW: Unintended sprinkler discharge detection (meter only, no valve) · Eddy Link
Control
Stop the cascade before the crew gets the call.
Valves close on the lines most likely to fail, and schedule mode shuts the main when the crew leaves.
5 close-ups · select one to zoom in
More about Control
Automatic shutoff on the lines most likely to fail during construction: domestic main, temporary water supply, hydronic make-up. Schedule mode closes the valve when the trades leave and opens it when work resumes. A daily after-hours guardrail aimed at the 2 AM peak when most leaks happen and the site is empty.
- Eddy Link + motorized valve on the domestic main (sized to pipe)
- Eddy IQ on ¾"–1" lines (temp construction water and H&C make-up)
- Domestic zone valves added at the Unlimited tier
- Fire mains excluded by design (monitoring permitted, see DETECT pillar)
Where each device sits
Respond
Day 1 of the project, Day 1 of the service.
The monitoring center is on the line from the first valve install and stays on through occupancy.
3 close-ups · select one to zoom in
What happens in a leak, step by step
- A fitting lets go on a charged riser, several floors up.
- Eddy H2O on the slab detects water, and the meter on the domestic main sees the flow jump.
- The alert reaches the site team and the 24/7 monitoring center at the same time.
- The domestic main closes on the project's shutoff rule.
- An operator coordinates live with the superintendent until the crew has eyes on it.
Shutoff rules are set per project, per zone and per time of day.
More about Respond
Eddy's monitoring center is on the line from the first valve install. Every alert is confirmed by a trained operator and coordinated live with the superintendent, not left on voicemail. When the building reaches occupancy, the service continues with the same team. No handoff to figure out, no system to redeploy.
- Operators coordinate live with on-site superintendent
- Same monitoring center carries through to occupancy
Behind each close-up
- AUTOMATION: Per-zone, per-time-of-day rules · Eddy Dashboard
- LIVE OPERATORS: Trained humans on every event · Monitoring center
- HANDOFF TO OCCUPANCY: Service continues, no rebuild · Monitoring center
The platform
Eddy's product suite
Eddy IQ
Smart meter and valve in one
Eddy H2O
Smart leak detection sensor
Eddy Link
Valve controller and meter reader
Eddy Dashboard
Management platform
Compare
How Eddy stacks up against the alternatives.
Detection method, response chain, network protocol and insurance reporting, side by side.
All comparisons