Pinpoint the leak. Stop the flood.
Pinpoint H2O sensors at the fixtures, continuous rope along the trays, automatic shutoff on the mains and a 24/7 monitoring center on every alarm in minutes. One program, from first pour to full load.
Trusted across the platform
Backed by an active monitoring program, not a marketing deck.
Active devices, prevented damage and claims-affecting coverage, audited every year against the loss runs.
Protect your facility with Eddy
Shut off water remotely
Meter, valve and Eddy Link on the domestic main. The main closes on anomaly, after-hours policy or operator command. Fire lines stay alert-only.
Pinpoint leaks in the white space
Continuous Eddy Rope covers every drip tray and pinpoint Eddy H2O sensors sit at the fixtures, so the alert names the exact run or fixture, not a floor to search.
Keep uptime and SLAs intact
Water above the racks is measured in downtime, not drywall. Detection in seconds and escalation in minutes, before a drip becomes an outage.
One program from build to operations
Coverage starts at the temporary supply and converts at each turnover. Same hardware, same network, same monitoring center.
Simple, powerful leak protection
Tier 01
Construction protection
Eddy IQ on the temporary supply, shutoff on the domestic main and wireless sensors in risk rooms while trades are in the building.
Tier 02
Facility protection
Meter, valve and controller on the domestic main, alert-only metering on the fire sprinkler line and sensors in mechanical and electrical rooms.
Tier 03
White space protection
Rope sensing in the drip trays along branches, expansion loops and headers, with pinpointed leak location.
69.6%
$145K
59%
Chilled water runs inches above the load.
Cooling branches and expansion loops cross the white space in drip trays. Headers run hundreds of feet. CRAH units condense around the clock. The domestic main and the fire line add failure paths that have nothing to do with cooling.
Construction is the riskiest phase: job sites confirm leaks at 3 times the rate of operating buildings, and most events land after hours. Eddy operators escalate by phone within minutes, confirm the shutoff and stay on it until your team confirms response.
Every water system in the facility, one managed program.
Two kinds of detection cover the room: continuous rope along the trays, and pinpoint sensors at the fixtures. Both run on one network, with response rules per line and a monitoring center that never waits for the morning shift.
White space and cooling loops
Eddy Rope is the continuous run: every drip tray, branch, expansion loop and header, sectioned so the alert names the segment, to 10 ft on long headers. Glycol-verified, alarms on standing water, not condensation.
Domestic water main
Dedicated meter, automatic valve and Eddy Link at the point of entry. Closes on anomaly, on after-hours lockdown or on operator command.
Fire sprinkler line
A dedicated meter in alert-only mode. Movement raises an alarm in seconds. The system never isolates life safety.
Pinpoint sensors at the fixtures
Wireless Eddy H2O sensors pinpoint water at the exact point it shows up: CRAH condensate pans, mech and elec rooms, envelope penetrations. Each also reads temperature and humidity, on Eddy's own cellular network.
Writing the spec? Detection cable is mature and several vendors make it well. The spec that protects the hall scores every system on five rows:
- Coverage
- Every water system, not just the raised floor.
- Connectivity
- Own cellular network. BMS by relay or API.
- Commissioning
- Installed, baselined and owned by Eddy.
- Response
- Operators on the alarm in minutes.
- Proof
- A documented report after every event.
Built for the turnover schedule.
Data centers hand over in phases, not on one date. Eddy commissions with the build and converts each turnover package at substantial completion. Ownership inherits a running system with its baseline learned, not a punch-list item.
- 1Construction
- 2Phased turnover
- 3Operations
- 24/7 monitoring center with live escalation calls
- Configurable response policies per line
- Leak Incident Report after every confirmed event
- Unlimited dashboard and mobile app licenses
Build your system
Design your building's leak protection.
Two minutes of quick questions gets your building the right protection, previewed instantly.
- Sized to your asset class and budget
- Modular. Adjust anything before pricing
- Advisor follow-up within one business day
Sensors, meters and shutoff, backed by a 24/7 monitoring center.
What stage is the project at?
Pick one to start. We tune every question and the system around it.
New constructionFrom breaking ground to substantial completion.
Operational buildingA building already in service.About two minutes.
Water Risk Intelligence
Compare your building to 2,557 monitored events.
Plug in your asset type, size and age. Get a risk score, the three drivers behind it and a brief you can hand to the board, the broker or the carrier.
Sample brief · your building
Elevated- 01Response time
- 02After-hours exposure
- 03Source concentration
The worst losses in the report tracked response gap, not alert volume.
Source: State of Water Risk ‘26 report. Bands shown are a sample. Run yours to see your own.
System features
Leak protection
Continuous rope, point sensors and shutoff valves
Real-time insights
Live flow and usage data across the facility
Smart metering
Dedicated meters on domestic, temporary and fire lines
24/7 live monitoring
Trained operators escalate by phone within minutes
Own network
Cellular LoRaWAN, no tie into facility IT or OT
BMS integration
Relay outputs and API surface events in your BMS
Quick installation
Commissioned in phases to match the build
Operator dashboard
Every device and event on one cloud platform
The platform
How the products work together
Eddy IQ
Smart meter and valve in one
Eddy H2O
Smart leak detection sensor
Eddy Link
Valve controller and meter reader
Eddy Dashboard
Management platform
Data center water questions, answered
No, and it should not. Fire lines are life safety. Eddy meters the sprinkler line in alert-only mode: a discharge or leak raises an alarm in seconds and fire protection is never isolated.
No. Eddy runs on its own LoRaWAN network through cellular gateways, so nothing touches house IT or OT. LoRaWAN reaches through the concrete that defeats Wi-Fi, and monitored points can still surface in the BMS through relay outputs or the API.
Eddy Rope is a continuous-line sensor that covers the full length of a drip tray, not a single point. It is custom-fit to each branch, expansion loop and header, and long runs are sectioned so the alert names the segment.
It is verified for glycol loops and alarms on standing water, not the condensation, humidity or dust a running hall produces.
That is the recommended path. Eddy IQ meters and controls the temporary supply, the domestic main gets a meter, valve and Eddy Link and wireless sensors cover mechanical and electrical rooms.
At substantial completion the same system converts to the operating program, including phased turnovers, with the flow baseline already learned.
Automatic responses fire first, like closing the domestic main. Alerts go out by SMS, email and app, and the 24/7 monitoring center escalates by phone within minutes, confirms the shutoff and stays on the event until it is resolved.
Every confirmed event closes with a Leak Incident Report documenting detection, response and resolution.
Documented mitigation supports the renewal conversation. Aon's 2023 whitepaper on the Eddy system found leak detection would positively affect 58% of water-loss claims, and monitored buildings have documented premium savings of up to 20% and deductible reductions of up to $150K.
Every event produces a Leak Incident Report your broker can put in front of the carrier.
Yes. Rope runs are custom-fit and sectioned, so the alert names the branch, loop or header segment, to 10 ft on long headers. The monitoring center works from the same system map, so the escalation call names the location too.
Yes. Monitored points surface through relay outputs or the API, so alarms land in the console your team already watches. The difference is what happens next: Eddy's monitoring center is on the same alarm, so response never depends on who is at the console.
Every device is health-monitored, so hardware that goes quiet raises its own alert instead of failing silently. The network is Eddy's own cellular LoRaWAN with no dependence on facility IT, and configured automatic responses fire without anyone watching. The monitoring center is the layer behind them, not the only layer.