Water keeps the racks cool. Eddy keeps it in the pipes.
Rope sensing in the drip trays, automatic shutoff on the mains, alert-only metering on the fire line and a 24/7 monitoring center behind every alert. Coverage starts on day one of construction and converts at turnover.
Trusted across the platform
Backed by an active monitoring program, not a marketing deck.
Active devices, prevented damage and claims-affecting coverage, audited every year against the loss runs.
Protect your facility with Eddy
Shut off water remotely
Meter, valve and Eddy Link on the domestic main. The main closes on anomaly, after-hours policy or operator command. Fire lines stay alert-only.
Pinpoint leaks in the white space
Eddy Rope runs the full length of every drip tray, sectioned so the alert names the run, not a floor to search.
Keep uptime and SLAs intact
Water above the racks is measured in downtime, not drywall. Detection in seconds and escalation in minutes, before a drip becomes an outage.
One program from build to operations
Coverage starts at the temporary supply and converts at each turnover. Same hardware, same network, same monitoring center.
Simple, powerful leak protection
Tier 01
Construction protection
Eddy IQ on the temporary supply, shutoff on the domestic main and wireless sensors in risk rooms while trades are in the building.
Tier 02
Facility protection
Meter, valve and controller on the domestic main, alert-only metering on the fire sprinkler line and sensors in mechanical and electrical rooms.
Tier 03
White space protection
Rope sensing in the drip trays along branches, expansion loops and headers, with pinpointed leak location.
69.6%
$145K
59%
Chilled water runs inches above the load.
Cooling branches and expansion loops cross the white space in drip trays. Headers run hundreds of feet. CRAH units condense around the clock. The domestic main and the fire line add failure paths that have nothing to do with cooling.
Construction is the riskiest phase: job sites confirm leaks at 3 times the rate of operating buildings, and most events land after hours. Eddy operators escalate by phone within minutes, confirm the shutoff and stay on it until your team confirms response.
Every water system in the facility, one managed program.
Response rules are configured per line: life-safety lines alert, domestic lines isolate, cooling loops pinpoint. The monitoring center carries the playbook, so a 2 AM alarm never waits for the morning shift.
White space and cooling loops
Eddy Rope runs every drip tray: branches, expansion loops and headers, sectioned so the alert names the run. Glycol-verified. Alarms on standing water, not condensation.
Domestic water main
Dedicated meter, automatic valve and Eddy Link at the point of entry. Closes on anomaly, on after-hours lockdown or on operator command.
Fire sprinkler line
A dedicated meter in alert-only mode. Movement raises an alarm in seconds. The system never isolates life safety.
Mechanical, electrical and envelope
Wireless Eddy H2O sensors in mechanical and electrical rooms and at envelope points, on Eddy's own cellular network. No tie into facility IT.
Built for the turnover schedule.
Data centers hand over in phases, not on one date. Eddy commissions with the build and converts each turnover package at substantial completion. Ownership inherits a running system with its baseline learned, not a punch-list item.
- 1Construction
- 2Phased turnover
- 3Operations
- 24/7 monitoring center with live escalation calls
- Configurable response policies per line
- Leak Incident Report after every confirmed event
- Unlimited dashboard and mobile app licenses
Build your system, one question at a time.
Build Your System is a guided builder. Pick the project stage to begin and it maps the sensors, valves and budget for your building.
- Answer a few quick questions about the building.
- Watch the recommended system and budget take shape.
- Save the spec and share it with your team.
Pick the project stage to begin.
Water Risk Intelligence
Compare your building to 2,557 monitored events.
Plug in your asset type, size and age. Get a risk score, the three drivers behind it and a brief you can hand to the board, the broker or the carrier.
Sample brief · your building
Elevated- 01Response time
- 02After-hours exposure
- 03Source concentration
The worst losses in the report tracked response gap, not alert volume.
Source: State of Water Risk ‘26 report. Bands shown are a sample. Run yours to see your own.
System features
Leak protection
Continuous rope, point sensors and shutoff valves
Real-time insights
Live flow and usage data across the facility
Smart metering
Dedicated meters on domestic, temporary and fire lines
24/7 live monitoring
Trained operators escalate by phone within minutes
Own network
Cellular LoRaWAN, no tie into facility IT or OT
BMS integration
Relay outputs and API surface events in your BMS
Quick installation
Commissioned in phases to match the build
Operator dashboard
Every device and event on one cloud platform
How Eddy works in your building.
Three layers, one solution. Scroll to see the system from sensor to shutoff to monitoring response.
Coverage map for Data centers
01 Detect: Two ways to find a leak before it finds a unit.
Eddy detects water through two layers running in parallel. Point-of-leak sensors sit where leaks happen: common areas and mechanical rooms (including elevator pits), inside suites at high-risk appliances, and behind walls at the risers that hide damage until cascade. Flow-based detection runs continuously at meters across the building, flagging continuous low flow, continuous use and extreme use against thresholds learned from your building's baseline.
Point-of-leak
- COMMON: Common & mechanical areas (incl. elevator pits)
- AMENITY: Pool, gym, spa decks
- IN-SUITE: Out-of-wall at laundry, kitchen, baths
- RISERS: In-wall domestic risers (concealed)
- HVAC + FAN COILS: Concealed HVAC sources
Flow-based
- SUITE METERING: Per-unit submetering + leak detection (LEED-eligible)
- BUILDING USAGE: Main consumption monitoring
- H&C MAKE-UP: Closed-loop heating/cooling
02 Control: Valves that close the water before it closes the unit.
Detection without action is just an alert. Every sensor or meter event can trigger a valve, automatically on threshold or remotely from the dashboard. Eddy IQ is the all-in-one meter and valve for ¾"–1" lines. Eddy Link drives third-party shutoff valves up to 18" for everything larger.
- MAIN VALVE: Building point-of-entry shutoff
- ZONE VALVES: Riser and zone isolation
- HVAC SHUTOFF: Heating/cooling closed-loop
- SUITE VALVE: Per-suite shutoff (Smart Metering add-on)
03 Respond: A live monitoring center that closes the loop.
Eddy's 24/7 monitoring center confirms every alert, escalates per your contact list and stays on the line until the water is off and the on-site team has eyes on it.
- AUTOMATION: Configurable rules per zone & time-of-day
- LIVE OPERATORS: Trained humans, every event
- ESCALATION: Per-contact-list escalation
- SUBMETERING: Per-unit billing & conservation reporting
The platform
How the products work together
Eddy IQ
Smart meter and valve in one
Eddy H2O
Smart leak detection sensor
Eddy Link
Valve controller and meter reader
Eddy Dashboard
Management platform
Data center water questions, answered
No, and it should not. Fire lines are life safety. Eddy meters the sprinkler line in alert-only mode: a discharge or leak raises an alarm in seconds and fire protection is never isolated.
No. Eddy runs on its own LoRaWAN network through cellular gateways, so nothing touches house IT or OT. LoRaWAN reaches through the concrete that defeats Wi-Fi, and monitored points can still surface in the BMS through relay outputs or the API.
Eddy Rope is a continuous-line sensor that covers the full length of a drip tray, not a single point. It is custom-fit to each branch, expansion loop and header, and long runs are sectioned so the alert names the segment.
It is verified for glycol loops and alarms on standing water, not the condensation, humidity or dust a running hall produces.
That is the recommended path. Eddy IQ meters and controls the temporary supply, the domestic main gets a meter, valve and Eddy Link and wireless sensors cover mechanical and electrical rooms.
At substantial completion the same system converts to the operating program, including phased turnovers, with the flow baseline already learned.
Automatic responses fire first, like closing the domestic main. Alerts go out by SMS, email and app, and the 24/7 monitoring center escalates by phone within minutes, confirms the shutoff and stays on the event until it is resolved.
Every confirmed event closes with a Leak Incident Report documenting detection, response and resolution.
Documented mitigation supports the renewal conversation. Aon's 2023 whitepaper on the Eddy system found leak detection would positively affect 58% of water-loss claims, and monitored buildings have documented premium savings of up to 20% and deductible reductions of up to $150K.
Every event produces a Leak Incident Report your broker can put in front of the carrier.