Education and research

Protect the campus, even when no one is on site.

Universities, colleges and research campuses run through construction, renovation and long vacancy windows, often in the same year. A heating pipe failure during winter break can run undetected for weeks. Eddy's 24/7 monitoring center calls campus security and facilities the moment a sensor fires, working through the escalation protocol.

University campus building at dusk over a green lawn.

Trusted across the platform

Backed by an active monitoring program, not a marketing deck.

Active devices, prevented damage and claims-affecting coverage, audited every year against the loss runs.

Active devices Eddy monitors across North America.
Property damage prevented across the operating portfolio.State of Water Risk '26 report
Confirmed water events Eddy operators handled across the reporting year.State of Water Risk '26 report

Protect the campus with Eddy

24/7 monitoring during breaks and weekends

Reduce institutional insurance exposure

Protect labs, IT rooms and archives

Coverage from residence halls to utility tunnels

Coverage built for the way campuses actually operate

Tier 01

Residence halls

High-density plumbing, heavy fixture use and constant turnover. Suite and common-area sensors with automatic shutoff.

Tier 02

Labs, IT and archives

Water damages equipment, collections and research materials. Environmental sensors with instant escalation to facilities and risk.

Tier 03

Utility tunnels

Concealed pipe infrastructure with limited visual access. Flow monitoring in concealed spaces with remote alerting.

Tier 04

Vacant buildings

Weeks of undetected flow during academic breaks. 24/7 monitoring with automatic shutoff at the building or zone level.

Average concealed pipe leak when undetected

$111,600

Events after hours, all building types

59%

Vacancy window

Weeks

Risk profile

Vacancy stretches into weeks, not hours.

A pipe failure at the start of winter break can run undetected for days, not hours. Winter, spring and summer sessions multiply unattended hours across academic buildings, residence halls and reading periods.

Eddy's monitoring center stays staffed when the campus is empty. Operators escalate to campus security and facilities per the runbook, and automatic shutoff isolates the zone before damage spreads.

High-value, compact spaces

Labs, IT and archives concentrate exposure.

Research spaces, server rooms and library archives pack high-value exposure into compact footprints. The cost of a single event is rarely just the floor and the drywall. Eddy deploys sensors at the failure points that matter and the monitoring center routes alerts directly to the people responsible for the asset.

HVAC and server-rack sensors

Sensors under precision cooling units and at chilled-water supply and return connections.

Environmental data with water

Humidity and temperature alongside water-presence detection at DI lines, autoclave drains and reagent storage.

Concealed-pipe coverage

Sensors at every junction and riser in utility tunnels and behind-wall risers where inspection is limited.

Campus reference

One campus, three buildings, one continuous program.

Eddy installs during construction or renovation and the same hardware stays with the building for the lifetime of the asset. Temporary fit-out coverage carries forward into permanent operations without a second install.

UCLA

Three campuses, construction through operations

Major incidents across deployment

0

  • Luskin Conference Center, Weyburn Housing and CHS Medical on the same program
  • Sensors deployed during construction, continuing through operations
  • Roof-drain monitoring at CHS helped defer a major roof replacement until funding was available
Luskin Conference CenterWeyburn HousingCHS Medical Facility

Build your system

Design your building's leak protection.

Two minutes of quick questions gets your building the right protection, previewed instantly.

  • Sized to your asset class and budget
  • Modular. Adjust anything before pricing
  • An Eddy team member calls soon after you submit

Sensors, meters and shutoff, backed by a 24/7 monitoring center.

Water Risk Intelligence

Compare your building to 2,557 monitored events.

Plug in your asset type, size and age. Get the leaks to expect, the three sources behind them and a brief you can hand to the board, the broker or the carrier.

Sample brief · your building

Elevated
  1. 01Response time
  2. 02After-hours exposure
  3. 03Source concentration

The worst losses in the report tracked response gap, not alert volume.

Source: State of Water Risk ‘26 report. Bands shown are a sample. Run yours to see your own.

System features

24/7 live monitoring

Monitoring center staffed around the clock, including breaks and weekends

Leak protection

Water leak detection with automatic shutoff valves

LoRaWAN

Long-range wireless that works in concrete cores and utility tunnels

Smart metering

Flow data on mains and zone risers with anomaly detection

Real-time insights

Real-time data on water usage and event response across the portfolio

API integration

Eddy interfaces with campus BMS and facilities management platforms

Quick installation

Sensors install in under a minute with minimal disruption to occupied buildings

Operator dashboard

Manage all properties from one cloud platform

Coverage map

How Eddy works in your building.

Three layers, one solution. Turn the building to see where sensors, meters and valves sit, then run a leak through the system, from the first drop to the monitoring center's response.

Cutaway model of a school showing Eddy sensors and smart meters in the washrooms, sensors at the risers, shutoff valves in the basement, and the rooftop gateway linked through Eddy's cloud to the 24/7 monitoring centerCutaway model of a school showing Eddy sensors and smart meters in the washrooms, sensors at the risers, shutoff valves in the basement, and the rooftop gateway linked through Eddy's cloud to the 24/7 monitoring center

Occupied building · Business hours

Drag to turn the building. Select a label, or run a leak through the system.

Interactive 3D section of a school, from the domestic main in the basement to the classrooms, washrooms and risers. It shows where Eddy places its sensors, smart meters, shutoff valves and LoRaWAN gateway, and how alerts travel through Eddy's cloud to the 24/7 monitoring center.

The system

Detect, control and respond, in one managed program.

Sensors sit where leaks start and meters watch the flow. Valves close on the rules you set, and a 24/7 monitoring center follows each alert until your team has eyes on it.

3 layers and 15 close-ups in this building

Detect

Two ways to find a leak before it finds a unit.

Sensors sit where leaks start, and meters watch the flow for the leaks no sensor can reach.

7 close-ups · select one to zoom in

Point-of-leak

Flow-based

More about Detect

Eddy detects water through two layers running in parallel. Point-of-leak sensors sit where leaks happen: common areas and mechanical rooms (including elevator pits), inside suites at high-risk appliances, and behind walls at the risers that hide damage until cascade. Flow-based detection runs continuously at meters across the building, flagging continuous low flow, continuous use and extreme use against thresholds learned from your building's baseline.

  • 3-in-1 sensors detect water, temperature and humidity
  • Three flow thresholds, learned per building, not generic defaults
  • Sensors are permitted near sprinkler infrastructure; valves are not

Where each device sits

  • COMMON: Common & mechanical areas (incl. elevator pits) · Eddy H2O
  • IN-SUITE: Out-of-wall at laundry, kitchen, baths · Eddy H2O
  • RISERS: In-wall domestic risers (concealed) · Eddy H2O
  • HVAC + FAN COILS: Concealed HVAC sources · Eddy H2O
  • SUITE METERING: Per-unit submetering + leak detection (LEED-eligible) · Eddy IQ
  • BUILDING USAGE: Main consumption monitoring · Eddy Link
  • H&C MAKE-UP: Closed-loop heating/cooling · Eddy IQ

Control

Valves that close the water before it closes the unit.

Valves close on the rules you set, automatically on a threshold or remotely from the dashboard.

4 close-ups · select one to zoom in

More about Control

Detection without action is just an alert. Every sensor or meter event can trigger a valve, automatically on threshold or remotely from the dashboard. Eddy IQ is the all-in-one meter and valve for ¾"–1" lines. Eddy Link drives shutoff valves up to 18" for everything larger, provisioned and configured by Eddy.

  • Eddy IQ at ¾"–1": combined meter + valve in one unit
  • Eddy Link + motorized valves at mains, zones, risers, hydronics (up to 18")
  • Fire mains and sprinkler systems excluded by design for life safety

Where each device sits

  • MAIN VALVE: Building point-of-entry shutoff · Eddy Link
  • ZONE VALVES: Riser and zone isolation · Eddy Link
  • HVAC SHUTOFF: Heating/cooling closed-loop · Eddy Link
  • SUITE VALVE: Per-suite shutoff (Smart Metering add-on) · Eddy IQ

Respond

A live monitoring center that closes the loop.

Alerts go through Eddy's cloud to a 24/7 monitoring center, and an operator calls your team until someone has eyes on the water.

4 close-ups · select one to zoom in

What happens in a leak, step by step
  1. Over a weekend, a supply line fails under a washroom sink on an upper floor.
  2. Eddy H2O under the sink detects water and sends the alert over LoRaWAN.
  3. The building's gateway relays it. Campus facilities and the 24/7 monitoring center are alerted at the same time.
  4. A shutoff rule closes the washroom's Eddy IQ valve. The water stops at the source.
  5. An operator confirms the alert and calls campus security and facilities through the escalation protocol.

Automatic shutoff is configured per building. Some sites use operator-coordinated isolation instead.

More about Respond

Eddy's 24/7 monitoring center confirms every alert, escalates per your contact list and stays on the line until the water is off and the on-site team has eyes on it.

  • Configurable automation rules per zone and time of day
  • Trained operators on duty 24/7
  • Escalation: automation → property manager → emergency contact, on your list
  • Submetering and consumption data for billing, conservation and ESG reporting

Behind each close-up

  • AUTOMATION: Configurable rules per zone & time-of-day · Eddy Dashboard
  • LIVE OPERATORS: Trained humans, every event · Monitoring center
  • ESCALATION: Per-contact-list escalation · Your team
  • SUBMETERING: Per-unit billing & conservation reporting · Eddy IQ

The system

Eddy goes in while the building goes up.

Sensors cover risers, HVAC sources and active work zones before the walls close. Meters watch the domestic main and site water, and the monitoring center is on the line from day one.

3 layers and 15 close-ups in this building

Detect

Build the detection layer into the building itself.

Sensors go in before the walls close, and meters watch the main and the site water from day one.

9 close-ups · select one to zoom in

Point-of-leak

Flow-based

More about Detect

The best time to place a sensor behind a wall is before the wall closes. Eddy goes in during construction to install the same operational-grade detection your building will run on for the next decade: sensors at common areas and mechanical rooms, concealed sensors at risers and HVAC sources you'll never be able to retrofit this easily again, plus construction-specific coverage at active high-risk zones, ambient climate monitoring during temperature and humidity swings, and optional fire main flow monitoring for unintended sprinkler discharge.

  • Same 3-bucket sensor placement as operational buildings (common · in-suite · concealed)
  • Riser and HVAC sensors placed pre-drywall, no later retrofit needed
  • Construction-only overlays: high-risk zone sensors, climate anomalies, fire main flow monitoring

Where each device sits

  • COMMON & MECHANICAL: Mech rooms, lobbies, elevator pits · Eddy H2O
  • RISERS: Placed before walls close · Eddy H2O
  • HVAC + FAN COILS: Concealed HVAC sources · Eddy H2O
  • HIGH-RISK ZONES: Construction-active areas (Advanced tier +) · Eddy H2O
  • CLIMATE: Humidity & temperature anomalies · Eddy H2O
  • DOMESTIC MAIN: Building usage from Day 1 · Eddy Link
  • SITE WATER: Temporary construction water (Eddy IQ) · Eddy IQ
  • H&C MAKE-UP: Closed-loop heating/cooling · Eddy IQ
  • FIRE MAIN FLOW: Unintended sprinkler discharge detection (meter only, no valve) · Eddy Link

Control

Stop the cascade before the crew gets the call.

Valves close on the lines most likely to fail, and schedule mode shuts the main when the crew leaves.

5 close-ups · select one to zoom in

More about Control

Automatic shutoff on the lines most likely to fail during construction: domestic main, temporary water supply, hydronic make-up. Schedule mode closes the valve when the trades leave and opens it when work resumes. A daily after-hours guardrail aimed at the 2 AM peak when most leaks happen and the site is empty.

  • Eddy Link + motorized valve on the domestic main (sized to pipe)
  • Eddy IQ on ¾"–1" lines (temp construction water and H&C make-up)
  • Domestic zone valves added at the Unlimited tier
  • Fire mains excluded by design (monitoring permitted, see DETECT pillar)

Where each device sits

  • MAIN SHUTOFF: Domestic main · Eddy Link
  • SITE WATER: Temporary construction water · Eddy IQ
  • H&C MAKE-UP: Heating/cooling closed-loop · Eddy IQ
  • ZONE VALVES: Domestic zones (Unlimited tier) · Eddy Link
  • SCHEDULE MODE: Automatic after-hours close · Eddy Link

Respond

Day 1 of the project, Day 1 of the service.

The monitoring center is on the line from the first valve install and stays on through occupancy.

3 close-ups · select one to zoom in

What happens in a leak, step by step
  1. A fitting lets go on a charged riser, several floors up.
  2. Eddy H2O on the slab detects water, and the meter on the domestic main sees the flow jump.
  3. The alert reaches the site team and the 24/7 monitoring center at the same time.
  4. The domestic main closes on the project's shutoff rule.
  5. An operator coordinates live with the superintendent until the crew has eyes on it.

Shutoff rules are set per project, per zone and per time of day.

More about Respond

Eddy's monitoring center is on the line from the first valve install. Every alert is confirmed by a trained operator and coordinated live with the superintendent, not left on voicemail. When the building reaches occupancy, the service continues with the same team. No handoff to figure out, no system to redeploy.

  • Operators coordinate live with on-site superintendent
  • Same monitoring center carries through to occupancy

Behind each close-up

The platform

Eddy's product suite

Eddy IQ

Eddy IQ

Smart meter and valve in one

Eddy H2O

Eddy H2O

Smart leak detection sensor

Eddy Link

Eddy Link

Valve controller and meter reader

Eddy Dashboard

Eddy Dashboard

Management platform

Case studies

Outcomes from buildings like yours.

One project from this asset class. More are added as portfolios mature on Eddy.

Get your property protected.

Peace of mind, on every floor: our specialists map your building's risk points and design coverage backed by a 24/7 monitoring center.

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