Six products. One program. One vendor accountable end to end.
Sensors, smart meters and shutoff valves on one network. A dashboard and a 24/7 monitoring center turn every alert into a resolved incident.
Five layers, one program
Each Eddy product owns one piece of the response chain. The integration is what makes the event close.
Eddy H2O
3-in-1 wireless sensor. Detects water, humidity and temperature near every fixture, riser and mechanical room.
Eddy IQ
Smart meter with shutoff. Continuous flow monitoring with anomaly detection on the building’s mains.
Eddy Valve
Automatic shutoff valves up to 10 inches. Closes on sensor trigger, flow threshold or operator command.
Eddy Link
Valve and meter controller. Drives shutoff valves up to 18 inches and reads water meters, all provisioned and configured by Eddy.
Eddy Dashboard
One pane of glass for every building, every device, every event. Mobile app and API on the same data.
Monitoring center
Staffed 24/7. Supports every alert, coordinates the shutoff and closes the event with a Leak Incident Report.
Coverage map
See how the products work together in one building.
Detection, control and monitoring share one LoRaWAN backbone. Turn the building to see where each product sits, then run a leak through the system.
Occupied building · Business hours
Drag to turn the building. Select a label, or run a leak through the system.
The system
Detect, control and respond, in one managed program.
Sensors sit where leaks start and meters watch the flow. Valves close on the rules you set, and a 24/7 monitoring center follows each alert until your team has eyes on it.
3 layers and 16 close-ups in this building
Detect
Two ways to find a leak before it finds a unit.
Sensors sit where leaks start, and meters watch the flow for the leaks no sensor can reach.
8 close-ups · select one to zoom in
Point-of-leak
Flow-based
More about Detect
Eddy detects water through two layers running in parallel. Point-of-leak sensors sit where leaks happen: common areas and mechanical rooms (including elevator pits), inside suites at high-risk appliances, and behind walls at the risers that hide damage until cascade. Flow-based detection runs continuously at meters across the building, flagging continuous low flow, continuous use and extreme use against thresholds learned from your building's baseline.
- 3-in-1 sensors detect water, temperature and humidity
- Three flow thresholds, learned per building, not generic defaults
- Sensors are permitted near sprinkler infrastructure; valves are not
Where each device sits
- COMMON: Common & mechanical areas (incl. elevator pits) · Eddy H2O
- AMENITY: Pool, gym, spa decks · Eddy H2O
- IN-SUITE: Out-of-wall at laundry, kitchen, baths · Eddy H2O
- RISERS: In-wall domestic risers (concealed) · Eddy H2O
- HVAC + FAN COILS: Concealed HVAC sources · Eddy H2O
- SUITE METERING: Per-unit submetering + leak detection (LEED-eligible) · Eddy IQ
- BUILDING USAGE: Main consumption monitoring · Eddy Link
- H&C MAKE-UP: Closed-loop heating/cooling · Eddy IQ
Control
Valves that close the water before it closes the unit.
Valves close on the rules you set, automatically on a threshold or remotely from the dashboard.
4 close-ups · select one to zoom in
More about Control
Detection without action is just an alert. Every sensor or meter event can trigger a valve, automatically on threshold or remotely from the dashboard. Eddy IQ is the all-in-one meter and valve for ¾"–1" lines. Eddy Link drives shutoff valves up to 18" for everything larger, provisioned and configured by Eddy.
- Eddy IQ at ¾"–1": combined meter + valve in one unit
- Eddy Link + motorized valves at mains, zones, risers, hydronics (up to 18")
- Fire mains and sprinkler systems excluded by design for life safety
Where each device sits
Respond
A live monitoring center that closes the loop.
Alerts go through Eddy's cloud to a 24/7 monitoring center, and an operator calls your team until someone has eyes on the water.
4 close-ups · select one to zoom in
What happens in a leak, step by step
- A washing machine supply hose bursts in a suite upstairs.
- Eddy H2O under the washer detects water and sends the alert over LoRaWAN.
- The building's gateway relays it. Your team and the 24/7 monitoring center are alerted at the same time.
- A shutoff rule closes the suite's Eddy IQ valve. The water stops at the source.
- An operator confirms the alert and calls your on-site team through the escalation protocol.
Automatic shutoff is configured per building. Some sites use operator-coordinated isolation instead.
More about Respond
Eddy's 24/7 monitoring center confirms every alert, escalates per your contact list and stays on the line until the water is off and the on-site team has eyes on it.
- Configurable automation rules per zone and time of day
- Trained operators on duty 24/7
- Escalation: automation → property manager → emergency contact, on your list
- Submetering and consumption data for billing, conservation and ESG reporting
Behind each close-up
- AUTOMATION: Configurable rules per zone & time-of-day · Eddy Dashboard
- LIVE OPERATORS: Trained humans, every event · Monitoring center
- ESCALATION: Per-contact-list escalation · Your team
- SUBMETERING: Per-unit billing & conservation reporting · Eddy IQ
The system
Eddy goes in while the building goes up.
Sensors cover risers, HVAC sources and active work zones before the walls close. Meters watch the domestic main and site water, and the monitoring center is on the line from day one.
3 layers and 15 close-ups in this building
Detect
Build the detection layer into the building itself.
Sensors go in before the walls close, and meters watch the main and the site water from day one.
9 close-ups · select one to zoom in
Point-of-leak
Flow-based
More about Detect
The best time to place a sensor behind a wall is before the wall closes. Eddy goes in during construction to install the same operational-grade detection your building will run on for the next decade: sensors at common areas and mechanical rooms, concealed sensors at risers and HVAC sources you'll never be able to retrofit this easily again, plus construction-specific coverage at active high-risk zones, ambient climate monitoring during temperature and humidity swings, and optional fire main flow monitoring for unintended sprinkler discharge.
- Same 3-bucket sensor placement as operational buildings (common · in-suite · concealed)
- Riser and HVAC sensors placed pre-drywall, no later retrofit needed
- Construction-only overlays: high-risk zone sensors, climate anomalies, fire main flow monitoring
Where each device sits
- COMMON & MECHANICAL: Mech rooms, lobbies, elevator pits · Eddy H2O
- RISERS: Placed before walls close · Eddy H2O
- HVAC + FAN COILS: Concealed HVAC sources · Eddy H2O
- HIGH-RISK ZONES: Construction-active areas (Advanced tier +) · Eddy H2O
- CLIMATE: Humidity & temperature anomalies · Eddy H2O
- DOMESTIC MAIN: Building usage from Day 1 · Eddy Link
- SITE WATER: Temporary construction water (Eddy IQ) · Eddy IQ
- H&C MAKE-UP: Closed-loop heating/cooling · Eddy IQ
- FIRE MAIN FLOW: Unintended sprinkler discharge detection (meter only, no valve) · Eddy Link
Control
Stop the cascade before the crew gets the call.
Valves close on the lines most likely to fail, and schedule mode shuts the main when the crew leaves.
5 close-ups · select one to zoom in
More about Control
Automatic shutoff on the lines most likely to fail during construction: domestic main, temporary water supply, hydronic make-up. Schedule mode closes the valve when the trades leave and opens it when work resumes. A daily after-hours guardrail aimed at the 2 AM peak when most leaks happen and the site is empty.
- Eddy Link + motorized valve on the domestic main (sized to pipe)
- Eddy IQ on ¾"–1" lines (temp construction water and H&C make-up)
- Domestic zone valves added at the Unlimited tier
- Fire mains excluded by design (monitoring permitted, see DETECT pillar)
Where each device sits
Respond
Day 1 of the project, Day 1 of the service.
The monitoring center is on the line from the first valve install and stays on through occupancy.
3 close-ups · select one to zoom in
What happens in a leak, step by step
- A fitting lets go on a charged riser, several floors up.
- Eddy H2O on the slab detects water, and the meter on the domestic main sees the flow jump.
- The alert reaches the site team and the 24/7 monitoring center at the same time.
- The domestic main closes on the project's shutoff rule.
- An operator coordinates live with the superintendent until the crew has eyes on it.
Shutoff rules are set per project, per zone and per time of day.
More about Respond
Eddy's monitoring center is on the line from the first valve install. Every alert is confirmed by a trained operator and coordinated live with the superintendent, not left on voicemail. When the building reaches occupancy, the service continues with the same team. No handoff to figure out, no system to redeploy.
- Operators coordinate live with on-site superintendent
- Same monitoring center carries through to occupancy
Behind each close-up
- AUTOMATION: Per-zone, per-time-of-day rules · Eddy Dashboard
- LIVE OPERATORS: Trained humans on every event · Monitoring center
- HANDOFF TO OCCUPANCY: Service continues, no rebuild · Monitoring center
One managed program, measured across the portfolio.
The 2025 monitoring data behind the 2026 State of Water Risk Report.
- Active devices in the field
- 150,000+
- Confirmed water events
- 2,557
- Estimated damage prevented
- $98M
- Gallons of water conserved
- 565M
Sensors, smart meters, valves and gateways across 200+ properties.
Sensor-detected and monitoring-center-confirmed in 2025.
Across MDU, commercial and active construction sites.
33,000–41,000 tonnes of CO2 emissions avoided.
Source: Eddy 2026 State of Water Risk Report, 2025 portfolio data
How the event closes on every event
An H2O sensor on a riser detects water at 3:14 AM. The signal travels over LoRaWAN at 915 MHz to the gateway, then to the cloud. The Eddy IQ meter on the same riser independently flags an anomalous flow rate. The dashboard correlates both signals and surfaces a confirmed event.
The monitoring center operator pulls up the building’s runbook, calls the on-call contact, watches the IQ flow numbers in real time and triggers the Eddy Valve to close the riser. The dashboard logs every action with a timestamp. The event closes with a Leak Incident Report.
From detection to documented action: minutes, not hours. From shutoff to documented closure: a Leak Incident Report on the dashboard. That is the integration.
Sensor + meter signals correlate before the alert reaches your team
LoRaWAN backbone reaches mechanical rooms and concrete cores
Operator-confirmed shutoff prevents false-positive valve closes
Leak Incident Report closes the event with carrier-ready evidence
Modular by design, deployed in tiers
Most operators start with detection and shutoff at the highest-risk zones, then expand into in-suite coverage as the program proves itself. Eddy’s modular hardware lets a 200-device deployment grow to 2,000 devices on the same network, the same dashboard and the same monitoring program.
Building protection (sensors and valves at the building scale), unit protection (in-suite sensors), smart metering (continuous flow with anomaly detection) and construction protection (temporary fit-out coverage) are all the same system at different tiers.
One LoRaWAN backbone scales from 100 to 2,000+ devices
Dedicated project manager handles commissioning and alert routing
API integration with property management and BMS platforms
Customer success specialist stays with the property after go-live
What the carrier sees, what the resident never feels
Operators have used Eddy’s documented response chain to drive premium savings of up to 20%, with deductible reductions of up to 80% documented at individual properties. The carrier sees structured uptime, incident logs, response-time data and outcome summaries. The resident sees a building that works.
Zone-level isolation contains the incident at the suite, riser or zone, so wings stay open and adjacent units stay dry. The conversation that follows is documented mitigation, not damage control.
See what your system looks like in 60 seconds.
Tell us about your building and get a customized leak protection recommendation. No sales call required.
- Modular hardware on one LoRaWAN backbone
- Dedicated project management and customer success
- Carrier-ready Leak Incident Reports
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