Question 1

What is a water damage mitigation plan?

Accepted Answer

A water damage mitigation plan is a documented strategy for detecting, containing, and responding to water loss events in a building. It identifies the highest-risk areas, defines the detection and shutoff layers in place, and sets out the escalation chain so every stakeholder knows their role before an event occurs.

Question 2

Why do I need one?

Accepted Answer

Insurers increasingly require a formal mitigation plan as a condition of coverage or as supporting evidence at renewal. Beyond insurance, a plan reduces response time, limits damage spread, and creates a defensible record that the building was managed proactively.

Question 3

What does the plan builder produce?

Accepted Answer

A property-specific water damage mitigation plan document, ready for submission to your carrier or broker. It reflects the asset type, occupancy, risk profile, and the Eddy coverage tier in place.

Question 4

Who should complete this?

Accepted Answer

Asset owners, property managers, and risk managers responsible for the building's insurance program. For new construction, the GC or project manager during pre-construction is the right starting point.

Question 5

How long does it take?

Accepted Answer

The builder walks through the property profile in a guided format. Most users complete it in under 15 minutes. The output is generated immediately.

Question 6

Is this accepted by insurers?

Accepted Answer

The format is built around the data carriers ask for at renewal. Eddy's insurance team has worked directly with carriers including Aon, Northbridge, AXA XL, Zurich, Intact, AIG, and Aviva to align the plan structure with underwriting requirements.

Question 7

Do I need Eddy installed to use the plan builder?

Accepted Answer

No. The plan builder is available to any building owner or manager assessing their current risk posture. If gaps are identified, an Eddy advisor can follow up with coverage options.

Question 8

What happens after I submit the plan?

Accepted Answer

A copy is sent to your email and stored in your account. An Eddy advisor will follow up within one business day to review the plan, answer questions, and discuss next steps if coverage gaps were identified.

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