Institutional

Civic, research and academic buildings run 24/7. So does Eddy.

Universities, government buildings and civic institutions run on complex occupancy patterns. A water event in research space, collections storage or clinical space cannot be handled by emergency response alone. It needs integrated monitoring that understands the building's mission and ships the documentation accreditation requires.

Classical government building with tall stone columns.

Trusted across the platform

Backed by an active monitoring program, not a marketing deck.

Active devices, prevented damage and claims-affecting coverage, audited every year against the loss runs.

Active devices Eddy monitors across North America.
Property damage prevented across the operating portfolio.State of Water Risk '26 report
Confirmed water events Eddy operators handled across the reporting year.State of Water Risk '26 report

Protect your property with Eddy

Reduce insurance costs

Documented mitigation supports renewals on complex institutional programs. Carriers value an audit trail more than a brochure.

Prevent leaks and water damage

Sensors at labs, IT rooms, archives and patient floors. Catch events before they touch irreplaceable equipment, research data or critical care.

Shut off water remotely

Zone isolation protects one wing without taking the whole building down. The monitoring center coordinates with facilities before any wider impact.

Receive LEED credits

Submetering and conservation reporting feed directly into LEED v4 Water Efficiency credits. Outputs export on demand for the next certification cycle.

Simple, powerful leak protection

Tier 01

Building protection

A base system with remote shut off valves, building network and sensors throughout the property.

Tier 02

Unit protection

Additional smart sensors within the suite placed next to at risk fixtures & appliances.

Tier 03

Construction protection

Protection during the course of construction to derisk construction sites and support better insurance.

Per-day cost of an MRI offline before remediation

$15,000+

HVAC event average

$127K

Concealed pipe leak

$111.6K

Risk profile

Operational continuity is non-negotiable.

An MRI offline costs more than $15,000 per day before the remediation invoice arrives. A residence hall flood during winter break can run undetected for weeks. A leak above a research lab terminates experiments and triggers regulatory review.

Eddy's monitoring center catches the event at the sensor and coordinates the shutoff per the facility runbook before the asset is exposed. The shift the building runs on is the shift Eddy runs on.

Construction through decades

Capital projects on institutional campuses rarely end.

Eddy installs during construction or renovation and the same hardware stays with the building for the lifetime of the asset. Builder's risk and operating carriers see one continuous record. The facilities team sees one platform.

Same hardware, every phase

Temporary fit-out coverage carries forward into permanent operations on the same hardware at substantial completion.

GLP-compatible records

Every event is timestamped, located and logged for quality and compliance reviews alongside the carrier report.

BMS and FM integration

API integration with building management and facilities platforms so events surface where the team already works.

Institutional references

Two named programs across construction and operations.

Campuses and care facilities running on the Eddy monitoring program, with documented outcomes on the public record.

UCLA

Three campuses, construction through operations

Major incidents across deployment

0

  • Luskin Conference Center, Weyburn Housing and CHS Medical on the same program
  • Roof-drain monitoring at CHS helped defer a major roof replacement
  • Same hardware on day one and day five hundred

320-bed long-term care home

Multi-year monitoring, construction through operations

Events detected and resolved

341

  • Zero major incidents across deployment
  • 276,000 L of water saved over the program
  • Single reporting chain for facilities, carriers and the board
Map your campus or facility with the Eddy team and bring documented mitigation into the next renewal cycle.Talk to the team

Build your system

Design your building's leak protection.

Two minutes of quick questions gets your building the right protection, previewed instantly.

  • Sized to your asset class and budget
  • Modular. Adjust anything before pricing
  • An Eddy team member calls soon after you submit

Sensors, meters and shutoff, backed by a 24/7 monitoring center.

Water Risk Intelligence

Compare your building to 2,557 monitored events.

Plug in your asset type, size and age. Get a risk score, the three drivers behind it and a brief you can hand to the board, the broker or the carrier.

Sample brief · your building

Elevated
  1. 01Response time
  2. 02After-hours exposure
  3. 03Source concentration

The worst losses in the report tracked response gap, not alert volume.

Source: State of Water Risk ‘26 report. Bands shown are a sample. Run yours to see your own.

System features

Leak protection

Water leak detection with shutoff valves

Real-time insights

Real-time data insights into water usage

Smart metering

Water consumption data

24/7 live monitoring

Highly trained monitoring center is always there

LoRaWAN

No WiFi needed

API integration

Eddy can interface with your Management system

Quick installation

With Eddy's growing installation network

Operator dashboard

Manage all products from a cloud platform

Coverage map

How Eddy works in your building.

Three layers, one solution. Turn the building to see where sensors, meters and valves sit, then run a leak through the system, from the first drop to the monitoring center's response.

Cutaway model of an office building showing Eddy meters and shutoff valves on each tenant floor's supply, sensors at the risers and fan coils, and the rooftop gateway linked through Eddy's cloud to the 24/7 monitoring centerCutaway model of an office building showing Eddy meters and shutoff valves on each tenant floor's supply, sensors at the risers and fan coils, and the rooftop gateway linked through Eddy's cloud to the 24/7 monitoring center

Occupied building · Business hours

Drag to turn the building. Select a label, or run a leak through the system.

Interactive 3D section of an office building, from the domestic main in the basement to the tenant floors, risers and rooftop mechanical. It shows where Eddy places its sensors, smart meters, shutoff valves and LoRaWAN gateway, and how alerts travel through Eddy's cloud to the 24/7 monitoring center.

The system

Detect, control and respond, in one managed program.

Sensors sit where leaks start and meters watch the flow. Valves close on the rules you set, and a 24/7 monitoring center follows each alert until your team has eyes on it.

3 layers and 11 close-ups in this building

Detect

Two ways to find a leak before it finds a unit.

Sensors sit where leaks start, and meters watch the flow for the leaks no sensor can reach.

5 close-ups · select one to zoom in

Point-of-leak

Flow-based

More about Detect

Eddy detects water through two layers running in parallel. Point-of-leak sensors sit where leaks happen: common areas and mechanical rooms (including elevator pits), inside suites at high-risk appliances, and behind walls at the risers that hide damage until cascade. Flow-based detection runs continuously at meters across the building, flagging continuous low flow, continuous use and extreme use against thresholds learned from your building's baseline.

  • 3-in-1 sensors detect water, temperature and humidity
  • Three flow thresholds, learned per building, not generic defaults
  • Sensors are permitted near sprinkler infrastructure; valves are not

Where each device sits

  • COMMON: Common & mechanical areas (incl. elevator pits) · Eddy H2O
  • RISERS: In-wall domestic risers (concealed) · Eddy H2O
  • HVAC + FAN COILS: Concealed HVAC sources · Eddy H2O
  • BUILDING USAGE: Main consumption monitoring · Eddy Link
  • H&C MAKE-UP: Closed-loop heating/cooling · Eddy IQ

Control

Valves that close the water before it closes the unit.

Valves close on the rules you set, automatically on a threshold or remotely from the dashboard.

3 close-ups · select one to zoom in

More about Control

Detection without action is just an alert. Every sensor or meter event can trigger a valve, automatically on threshold or remotely from the dashboard. Eddy IQ is the all-in-one meter and valve for ¾"–1" lines. Eddy Link drives shutoff valves up to 18" for everything larger, provisioned and configured by Eddy.

  • Eddy IQ at ¾"–1": combined meter + valve in one unit
  • Eddy Link + motorized valves at mains, zones, risers, hydronics (up to 18")
  • Fire mains and sprinkler systems excluded by design for life safety

Where each device sits

  • MAIN VALVE: Building point-of-entry shutoff · Eddy Link
  • ZONE VALVES: Riser and zone isolation · Eddy Link
  • HVAC SHUTOFF: Heating/cooling closed-loop · Eddy Link

Respond

A live monitoring center that closes the loop.

Alerts go through Eddy's cloud to a 24/7 monitoring center, and an operator calls your team until someone has eyes on the water.

3 close-ups · select one to zoom in

What happens in a leak, step by step
  1. After hours, a fitting on the domestic riser lets go on an office floor.
  2. Eddy H2O at the base of the riser detects water and sends the alert over LoRaWAN.
  3. The building's gateway relays it. Facilities and the 24/7 monitoring center are alerted at the same time.
  4. The after-hours rule closes the riser's zone valve. The water stops at the source.
  5. An operator confirms the alert and calls your facilities team through the escalation protocol.

Shutoff rules are set per building and per time of day. Some buildings run alert-only during working hours.

More about Respond

Eddy's 24/7 monitoring center confirms every alert, escalates per your contact list and stays on the line until the water is off and the on-site team has eyes on it.

  • Configurable automation rules per zone and time of day
  • Trained operators on duty 24/7
  • Escalation: automation → property manager → emergency contact, on your list
  • Submetering and consumption data for billing, conservation and ESG reporting

Behind each close-up

  • AUTOMATION: Configurable rules per zone & time-of-day · Eddy Dashboard
  • LIVE OPERATORS: Trained humans, every event · Monitoring center
  • ESCALATION: Per-contact-list escalation · Your team

The system

Eddy goes in while the building goes up.

Sensors cover risers, HVAC sources and active work zones before the walls close. Meters watch the domestic main and site water, and the monitoring center is on the line from day one.

3 layers and 15 close-ups in this building

Detect

Build the detection layer into the building itself.

Sensors go in before the walls close, and meters watch the main and the site water from day one.

9 close-ups · select one to zoom in

Point-of-leak

Flow-based

More about Detect

The best time to place a sensor behind a wall is before the wall closes. Eddy goes in during construction to install the same operational-grade detection your building will run on for the next decade: sensors at common areas and mechanical rooms, concealed sensors at risers and HVAC sources you'll never be able to retrofit this easily again, plus construction-specific coverage at active high-risk zones, ambient climate monitoring during temperature and humidity swings, and optional fire main flow monitoring for unintended sprinkler discharge.

  • Same 3-bucket sensor placement as operational buildings (common · in-suite · concealed)
  • Riser and HVAC sensors placed pre-drywall, no later retrofit needed
  • Construction-only overlays: high-risk zone sensors, climate anomalies, fire main flow monitoring

Where each device sits

  • COMMON & MECHANICAL: Mech rooms, lobbies, elevator pits · Eddy H2O
  • RISERS: Placed before walls close · Eddy H2O
  • HVAC + FAN COILS: Concealed HVAC sources · Eddy H2O
  • HIGH-RISK ZONES: Construction-active areas (Advanced tier +) · Eddy H2O
  • CLIMATE: Humidity & temperature anomalies · Eddy H2O
  • DOMESTIC MAIN: Building usage from Day 1 · Eddy Link
  • SITE WATER: Temporary construction water (Eddy IQ) · Eddy IQ
  • H&C MAKE-UP: Closed-loop heating/cooling · Eddy IQ
  • FIRE MAIN FLOW: Unintended sprinkler discharge detection (meter only, no valve) · Eddy Link

Control

Stop the cascade before the crew gets the call.

Valves close on the lines most likely to fail, and schedule mode shuts the main when the crew leaves.

5 close-ups · select one to zoom in

More about Control

Automatic shutoff on the lines most likely to fail during construction: domestic main, temporary water supply, hydronic make-up. Schedule mode closes the valve when the trades leave and opens it when work resumes. A daily after-hours guardrail aimed at the 2 AM peak when most leaks happen and the site is empty.

  • Eddy Link + motorized valve on the domestic main (sized to pipe)
  • Eddy IQ on ¾"–1" lines (temp construction water and H&C make-up)
  • Domestic zone valves added at the Unlimited tier
  • Fire mains excluded by design (monitoring permitted, see DETECT pillar)

Where each device sits

  • MAIN SHUTOFF: Domestic main · Eddy Link
  • SITE WATER: Temporary construction water · Eddy IQ
  • H&C MAKE-UP: Heating/cooling closed-loop · Eddy IQ
  • ZONE VALVES: Domestic zones (Unlimited tier) · Eddy Link
  • SCHEDULE MODE: Automatic after-hours close · Eddy Link

Respond

Day 1 of the project, Day 1 of the service.

The monitoring center is on the line from the first valve install and stays on through occupancy.

3 close-ups · select one to zoom in

What happens in a leak, step by step
  1. A fitting lets go on a charged riser, several floors up.
  2. Eddy H2O on the slab detects water, and the meter on the domestic main sees the flow jump.
  3. The alert reaches the site team and the 24/7 monitoring center at the same time.
  4. The domestic main closes on the project's shutoff rule.
  5. An operator coordinates live with the superintendent until the crew has eyes on it.

Shutoff rules are set per project, per zone and per time of day.

More about Respond

Eddy's monitoring center is on the line from the first valve install. Every alert is confirmed by a trained operator and coordinated live with the superintendent, not left on voicemail. When the building reaches occupancy, the service continues with the same team. No handoff to figure out, no system to redeploy.

  • Operators coordinate live with on-site superintendent
  • Same monitoring center carries through to occupancy

Behind each close-up

The platform

How the products work together

Eddy IQ

Eddy IQ

Smart meter and valve in one

Eddy H2O

Eddy H2O

Smart leak detection sensor

Eddy Link

Eddy Link

Valve controller and meter reader

Eddy Dashboard

Eddy Dashboard

Management platform

Case studies

Institutional deployments through construction and ops.

One project from this asset class. More are added as portfolios mature on Eddy.

Get your property protected.

Peace of mind, on every floor: our specialists map your building's risk points and design coverage backed by a 24/7 monitoring center.

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