Eddy vs Aware Buildings
Eddy vs Aware Buildings: which leak detection system is right for your building?
Aware Buildings sells self-install moisture sensors for co-ops and condos and routes alerts to staff and residents. Eddy runs a managed program: point-of-leak sensors and flow metering, valves and meters Eddy owns and Eddy Link drives, and a 24/7 monitoring center that confirms and escalates every alert.
Why choose Eddy over Aware Buildings
Both systems detect leaks. Eddy detects, verifies, isolates and resolves.
A staffed monitoring center, not alert-only
Eddy's monitoring center is staffed 24/7 with live operators who support alerts, confirm shutoff and call your team until the incident is closed. Aware Buildings routes texts and emails to staff and residents, with an optional front-desk annunciator.
Valves and meters Eddy owns and drives
Eddy supplies its own shutoff valves, and Eddy Link reads the building meter and drives the larger valves, closing automatically or on command. Aware advertises a shut-off valve controller, but its public material does not detail how the valve is controlled or sized.
Detection beyond the sensor
Eddy pairs point-of-leak sensors with flow metering on the supply, so a slow riser leak or an in-wall break away from a sensor still shows up. Aware uses moisture sensors only, with no flow metering.
Insurance-grade incident documentation
Every Eddy event closes with a Leak Incident Report capturing detection time, response actions and outcomes. Operators have used the documentation to drive premium savings of up to 20%, with deductible reductions of up to 80% documented at individual properties.
Coverage map
Valves and meters, not only moisture alerts.
Aware Buildings routes moisture alerts to staff and residents. Eddy adds flow metering and shutoff valves, provisioned and configured by Eddy, and a 24/7 monitoring center that confirms and escalates every alert. Turn the building to see where they sit.
Occupied building · Business hours
Drag to turn the building. Select a label, or run a leak through the system.
The system
Detect, control and respond, in one managed program.
Sensors sit where leaks start and meters watch the flow. Valves close on the rules you set, and a 24/7 monitoring center follows each alert until your team has eyes on it.
3 layers and 16 close-ups in this building
Detect
Two ways to find a leak before it finds a unit.
Sensors sit where leaks start, and meters watch the flow for the leaks no sensor can reach.
8 close-ups · select one to zoom in
Point-of-leak
Flow-based
Control
Valves that close the water before it closes the unit.
Valves close on the rules you set, automatically on a threshold or remotely from the dashboard.
4 close-ups · select one to zoom in
More about Control
Detection without action is just an alert. Every sensor or meter event can trigger a valve, automatically on threshold or remotely from the dashboard. Eddy IQ is the all-in-one meter and valve for ¾"–1" lines. Eddy Link drives shutoff valves up to 18" for everything larger, provisioned and configured by Eddy.
- Eddy IQ at ¾"–1": combined meter + valve in one unit
- Eddy Link + motorized valves at mains, zones, risers, hydronics (up to 18")
- Fire mains and sprinkler systems excluded by design for life safety
Where each device sits
Respond
A live monitoring center that closes the loop.
Alerts go through Eddy's cloud to a 24/7 monitoring center, and an operator calls your team until someone has eyes on the water.
4 close-ups · select one to zoom in
What happens in a leak, step by step
- A washing machine supply hose bursts in a suite upstairs.
- Eddy H2O under the washer detects water and sends the alert over LoRaWAN.
- The building's gateway relays it. Your team and the 24/7 monitoring center are alerted at the same time.
- A shutoff rule closes the suite's Eddy IQ valve. The water stops at the source.
- An operator confirms the alert and calls your on-site team through the escalation protocol.
Automatic shutoff is configured per building. Some sites use operator-coordinated isolation instead.
Eddy vs Aware Buildings: feature by feature
Both systems put sensors in the building. Here is how the response chain, shutoff and reporting actually compare.
24/7 monitoring center
Eddy
Live operators support, confirm and escalate every alert until the incident is closed, including overnight and weekend events.
Aware Buildings
Texts and emails to building staff and residents, plus an optional front-desk annunciator. No staffed in-house monitoring center in the published material.
Why it matters: A text at 2 AM only helps if someone acts on it. Eddy puts a human on the line minutes after the alert.
Automatic shutoff
Eddy
Eddy Valve closes automatically or on command, in sizes up to 10 inches, with the Eddy Link controller driving valves up to 18 inches. Triggered by sensors, flow thresholds or the monitoring center and verified at commissioning.
Aware Buildings
Advertises an automatic shut-off valve controller tailored per building. The public material does not detail how the valve is controlled, sized or verified.
Why it matters: Shutoff you can document and test at install beats a controller whose mechanism is not published.
Detection method
Eddy
Eddy H2O point-of-leak sensors near high-risk sources plus Eddy IQ flow metering on the main feed.
Aware Buildings
Moisture and water-presence sensors only. No flow metering.
Why it matters: Point sensors see water that reaches the sensor. A riser or in-wall supply leak away from a sensor can go unseen without flow monitoring.
Water metering
Eddy
Eddy Link reads the building meter for usage, anomaly detection and submetering.
Aware Buildings
No water metering capability documented.
Why it matters: Flow data catches a slow leak the point sensors never touch and feeds consumption reporting.
Network protocol
Eddy
LoRaWAN at 915 MHz, commissioned and monitored, engineered for concrete cores and mechanical rooms.
Aware Buildings
LoRaWAN sensors built to report through concrete. The radio layer is comparable, the managed layer is not.
Why it matters: Both run LoRaWAN. The difference is the response and ownership around it, not the radio.
Installation and ownership
Eddy
One vendor owns sensors, meters, valves, the network and the monitoring center, commissioned by a dedicated project manager.
Aware Buildings
Self-installable sensors with a valve controller tailored per building. Commissioning and escalation sit with building staff.
Why it matters: Self-install lowers upfront cost, but it moves verification, alert routing and overnight response onto the property team.
Insurance reporting
Eddy
Per-incident Leak Incident Reports with detection and response times that carriers use at renewal.
Aware Buildings
Premium-reduction positioning, with reporting centered on sensor alerts and dashboard analytics rather than per-incident response records.
Why it matters: Insurers want structured mitigation evidence at renewal, not raw sensor logs.
Where it fits
Eddy
Commercial, multifamily, hospitality, healthcare, institutional and construction buildings across North America.
Aware Buildings
Co-ops and condos, with a New York origin and a base in the BuildingLink resident-management network.
Why it matters: Different design centers. Match the system to the building type and the response you need.
Per-unit submetering and resident billing
Eddy
Beyond building-level flow, Eddy IQ M-Bus meters and unit smart sub-metering capture unit-level consumption and feed your submetering company by M-Bus or API for usage-based resident billing, on the same network as leak detection and shutoff.
Aware Buildings
Moisture and water-presence sensors only, with no consumption metering, so there is no per-unit usage data for resident billing.
Why it matters: Co-ops and condos that want to bill residents on actual usage need a unit-level metering layer, not just leak sensors.
Talk to a leak-detection advisor about your building
Not sure which system fits? The Eddy team can walk through the differences for your specific building type and risk profile.
Talk to a leak-detection advisorGetting started is easy
Disconnected sensors, unmonitored alerts and patchwork systems leave your building exposed. Eddy connects detection, response and reporting in one place, so protecting your building is simpler than it sounds.
Build your system
Tell us about your building and get a customized leak protection recommendation in minutes. See what your system may look like, no sales call required.
Build your systemTalk to our team
Walk through the differences with a specialist. We will map your building's risk points and tailor a recommendation to your property type, construction stage and insurance requirements.
Talk to a leak-detection advisorFAQ
How does Eddy detect leaks differently than Aware Buildings?
Aware Buildings uses moisture sensors that report when water reaches the sensor. That catches a leak at the sensor, but a slow riser leak or an in-wall supply break away from a sensor can go unseen.
Eddy pairs point-of-leak sensors with flow metering on the main feed, so the system sees both surface water at the source and abnormal flow inside the pipe.
What happens when an alert fires at 2 AM?
Eddy's 24/7 monitoring center is on the line within minutes. Alerts page your team in seconds and trigger automatic shutoff, then a live operator escalates per the building's runbook and stays on until the property team confirms response.
Aware Buildings routes texts and emails to staff and residents, with an optional annunciator at the front desk. The response depends on someone seeing the alert and acting on it.
Does Aware Buildings shut the water off?
Aware advertises an automatic shut-off valve controller tailored per building, but its public material does not detail how the valve is controlled, what sizes it supports or whether it reads a meter.
Eddy owns its shutoff valves, and Eddy Link reads the building meter and drives the larger valves. Shutoff closes automatically or on command and is verified at commissioning, so you know it works before you need it.
Is Eddy more expensive than a self-install sensor system?
Aware Buildings is a self-install model with a lower upfront hardware cost. Eddy is a managed service that bundles owned hardware, flow metering, automatic shutoff, the 24/7 monitoring center and insurance-grade reporting into one recurring relationship.
The right comparison is total cost of risk, not unit price. A self-install sensor that texts an unattended building still leaves the overnight response on your staff. Talk to the Eddy team for a tailored quote.
Does Eddy work outside New York co-ops and condos?
Yes. Eddy protects commercial, multifamily, hospitality, healthcare, institutional and construction buildings across North America. The same hardware and monitoring program scale from a single property to a portfolio.
Can Eddy read the building's water meter?
Yes. Eddy Link reads the building meter for usage and anomaly detection and supports submetering. Flow data flags a slow leak the point sensors never touch and feeds consumption and insurance reporting.
More comparisons
See how Eddy compares with other systems.
Detection method, response chain, network protocol and insurance reporting, side by side.
All comparisons- Eddy vs Wint
- Eddy vs AlertLabs
- Eddy vs BrickEye
- Eddy vs ProSentry
- Eddy vs Kairos Water
- Eddy vs Pipe Burst Pro
- Eddy vs LIKK Technologies
- Eddy vs Halo Protection Systems