Eddy vs ProSentry
Eddy vs ProSentry: which leak detection system is right for your building?
ProSentry runs on LoRaWAN like Eddy and routes alerts through AvantGuard. The critical gap is shutoff. ProSentry detects but cannot stop the water. Eddy detects AND isolates with automatic valves, an in-house monitoring center and dedicated project management.
Why choose Eddy over ProSentry
Both systems detect leaks on LoRaWAN. The difference is what happens after the alert.
Automatic shutoff, not just detection
Eddy Valve closes automatically or on operator command, triggered by sensors, flow thresholds or a call from the monitoring center. ProSentry detects leaks but does not include valve control. An alert without shutoff is an alert that hopes someone is awake.
An in-house monitoring center, not a third-party
Eddy operates a ULC-listed monitoring center staffed by Eddy operators trained on water incidents. ProSentry routes alerts through AvantGuard, a third-party central station with broader scope across security and fire.
Dedicated project management and customer success
Every Eddy deployment ships with a project manager who owns commissioning, alert routing and shutoff verification, plus a Building Success Manager who stays with the property after go-live.
Construction-to-operations coverage
Eddy installs during fit-out and follows the project through commissioning into operations. The same hardware and monitoring program cover both phases.
Eddy vs ProSentry: feature by feature
Detection alone is not the system. Here is how the two compare on shutoff, monitoring, deployment and reporting.
Automatic shutoff valves
Eddy
Eddy Valve closes automatically or on command, triggered by sensors, flow thresholds or the monitoring center. Available in sizes up to 10 inches, plus the Eddy Link controller for valves up to 18 inches.
ProSentry
Detection only. ProSentry does not include automatic shutoff valves in its product line.
Why it matters: The fundamental difference between an alert system and a loss prevention system is whether it can stop the water. Detection without shutoff means the leak runs until someone arrives.
Monitoring center model
Eddy
ULC-listed in-house monitoring center staffed 24/7 by Eddy operators trained specifically on water incidents.
ProSentry
Outsourced to AvantGuard, a third-party central station that handles security, fire and life safety alongside water monitoring.
Why it matters: Specialized water-incident response is the entire point of the monitoring layer. A general central station is not the same as a dedicated team.
Network protocol
Eddy
LoRaWAN, long-range low-power wireless engineered for concrete cores, mechanical rooms and tall buildings.
ProSentry
LoRaWAN with strip sensors. Same protocol family.
Why it matters: Both systems share the LoRaWAN advantage over Wi-Fi and cellular in concrete buildings. This is the point of agreement.
Sensor coverage
Eddy
Eddy H2O 3-in-1 sensors detect water, humidity and temperature. Inline flow meters monitor mains and zone risers.
ProSentry
LoRaWAN strip sensors with 10-year battery life. QR-code-based setup. Optional gas, vape and smoke detection.
Why it matters: Both cover the basics. ProSentry's gas detection is a real differentiator for NYC Local Law 157 compliance. Eddy is purpose-built around the water-loss problem.
Project management and customer success
Eddy
Dedicated project manager from kickoff through commissioning. Customer success specialist owns the property after go-live.
ProSentry
Self-serve deployment model. Less emphasis on dedicated PM and CS roles.
Why it matters: Programs that hold up at 200, 500 or 2,000 devices need a partner, not a self-serve account.
Construction-to-operations coverage
Eddy
Same hardware protects the project from rough-in through occupancy and into operations. Construction tags carry forward without rip-and-replace.
ProSentry
Operational deployment focus, primarily NYC condo and multifamily.
Why it matters: Buildings under construction need detection AND shutoff. The leaks that hit hardest happen during fit-out.
Insurance reporting
Eddy
Automated uptime, incident and response-time reports. Documented outcomes on premium savings of up to 20% and deductible reductions of up to $150K.
ProSentry
Documented NYC premium savings and a Chubb-approved New York premium discount for ProSentry users.
Why it matters: ProSentry's NYC results are real. Eddy provides the structured carrier reporting and the documented response chain that drive renewal conversations across regions and asset classes.
Geographic coverage
Eddy
North America-wide with deployments across multifamily, commercial, construction, hospitality, institutional and industrial.
ProSentry
Strong NYC metro presence, expanding nationally.
Why it matters: Portfolio operators need a vendor with depth across markets, not a regional specialist.
Talk to a leak-detection advisor about your building
Detection without shutoff leaves the water running. The Eddy team will walk through the difference for your specific building type and risk profile.
Talk to a leak-detection advisorGetting started is easy
Detection alone is not loss prevention. Eddy connects detection, shutoff, monitoring and reporting in one place.
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Walk through the differences with a specialist. We will map your building's risk points and tailor a recommendation to your property type, construction stage and insurance requirements.
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