Eddy vs Halo Protection Systems

Eddy vs Halo: which leak detection system is right for your building?

Halo is a capable building-wide platform: wireless sensors with long battery life, electric shutoff valves and a role-based dashboard. The difference is how the event is worked. Eddy operators confirm each alert and coordinate shutoff per the building runbook, then close it with carrier-ready documentation, across construction and operations.

Why choose Eddy over Halo

Halo covers the building well. Eddy adds active water-incident response and the lifecycle around it.

Operators who work the event, not just alert on it

Halo provides a dashboard, real-time alerts and 24/7 support. Eddy operators confirm the event, coordinate shutoff per the building runbook and stay on the line until the property team responds. Active water-incident response is the layer that contains the loss.

Carrier-ready documentation

Every confirmed Eddy event closes with a Leak Incident Report formatted for carriers, behind documented premium savings of up to 20%, with deductible reductions of up to 80% documented at individual properties.

One program from construction into operations

Eddy plans against the MEP drawings during fit-out and carries the same hardware and monitoring into occupancy, so the riskiest phase is covered.

Two ways to find water

Eddy pairs point sensors with inline flow metering on the mains and risers, so a slow drip and a burst riser are both caught.

Coverage map

The difference is how the event is worked.

Halo pairs wireless sensors with a dashboard and electric shutoff. Eddy operators confirm each alert, coordinate the shutoff per the building's runbook and close the event with carrier-ready documentation. Run a leak to see each step.

Cutaway model of an occupied mid-rise showing Eddy sensors in the suites and risers, meters and shutoff valves in the basement mechanical room, and the rooftop gateway linked through Eddy's cloud to the 24/7 monitoring centerCutaway model of an occupied mid-rise showing Eddy sensors in the suites and risers, meters and shutoff valves in the basement mechanical room, and the rooftop gateway linked through Eddy's cloud to the 24/7 monitoring center

Occupied building · Business hours

Drag to turn the building. Select a label, or run a leak through the system.

Interactive 3D section of an occupied mid-rise, from the domestic main in the basement to the suites, risers and rooftop mechanical. It shows where Eddy places its sensors, smart meters, shutoff valves and LoRaWAN gateway, and how alerts travel through Eddy's cloud to the 24/7 monitoring center.

The system

Detect, control and respond, in one managed program.

Sensors sit where leaks start and meters watch the flow. Valves close on the rules you set, and a 24/7 monitoring center follows each alert until your team has eyes on it.

3 layers and 16 close-ups in this building

Detect

Two ways to find a leak before it finds a unit.

Sensors sit where leaks start, and meters watch the flow for the leaks no sensor can reach.

8 close-ups · select one to zoom in

Point-of-leak

Flow-based

Control

Valves that close the water before it closes the unit.

Valves close on the rules you set, automatically on a threshold or remotely from the dashboard.

4 close-ups · select one to zoom in

Respond

A live monitoring center that closes the loop.

Alerts go through Eddy's cloud to a 24/7 monitoring center, and an operator calls your team until someone has eyes on the water.

4 close-ups · select one to zoom in

What happens in a leak, step by step
  1. A washing machine supply hose bursts in a suite upstairs.
  2. Eddy H2O under the washer detects water and sends the alert over LoRaWAN.
  3. The building's gateway relays it. Your team and the 24/7 monitoring center are alerted at the same time.
  4. A shutoff rule closes the suite's Eddy IQ valve. The water stops at the source.
  5. An operator confirms the alert and calls your on-site team through the escalation protocol.

Automatic shutoff is configured per building. Some sites use operator-coordinated isolation instead.

More about Respond

Eddy's 24/7 monitoring center confirms every alert, escalates per your contact list and stays on the line until the water is off and the on-site team has eyes on it.

  • Configurable automation rules per zone and time of day
  • Trained operators on duty 24/7
  • Escalation: automation → property manager → emergency contact, on your list
  • Submetering and consumption data for billing, conservation and ESG reporting

Behind each close-up

  • AUTOMATION: Configurable rules per zone & time-of-day · Eddy Dashboard
  • LIVE OPERATORS: Trained humans, every event · Monitoring center
  • ESCALATION: Per-contact-list escalation · Your team
  • SUBMETERING: Per-unit billing & conservation reporting · Eddy IQ

Eddy vs Halo: feature by feature

Both protect the whole building. Here is how the two compare on response, detection, reporting and coverage.

Monitoring and response

Eddy

In-house monitoring center staffed 24/7 by operators trained on water incidents who confirm the event and coordinate shutoff per the building runbook.

Halo Protection Systems

Real-time alerts, remote valve control and 24/7 monitoring and support through the platform. Whether support is active event-response varies by plan.

Why it matters: An operator who coordinates the response is different from an alert and a support line. The first contains the loss.

Sensor battery life

Eddy

Eddy H2O runs 7 to 10 years on a primary lithium battery.

Halo Protection Systems

Wireless moisture sensors rated for a 10-year battery life.

Why it matters: Both scale without an annual battery program. Halo's stated battery life is a genuine strength.

Detection methods

Eddy

Eddy H2O 3-in-1 sensors plus inline flow metering on the mains and risers.

Halo Protection Systems

Multi-detection capacitive moisture sensors, plus humidity, temperature and HVAC sensing.

Why it matters: Point sensors catch a drip. Flow intelligence catches an abnormal run or a burst riser. Carrying both matters.

Automatic shutoff

Eddy

Eddy IQ on smaller lines and Eddy Link driving valves up to 18 inches on larger lines, all provisioned and configured by Eddy.

Halo Protection Systems

Electric shutoff valves with remote control from the platform.

Why it matters: Both stop the water. Eddy provisions and configures every valve and meter, so shutoff and metering run as one program.

Platform and visibility

Eddy

One dashboard rolls up devices, incidents and outcomes, with role-based access and audit trails.

Halo Protection Systems

Role-based dashboard with remote valve control, audit trails and continuous health monitoring.

Why it matters: Both offer strong platform visibility. This is a point of agreement.

Insurance reporting

Eddy

Leak Incident Reports formatted for carriers, plus portfolio summaries and documented renewal outcomes.

Halo Protection Systems

Notification and audit records through the platform. Carrier-formatted incident reporting is not publicly detailed.

Why it matters: Renewals turn on a documented, source-level response chain a carrier can underwrite against.

Construction-to-operations coverage

Eddy

Same hardware and monitoring from fit-out through occupancy, with no second install at handover.

Halo Protection Systems

Positioned for building-wide operational protection.

Why it matters: The leaks that hit hardest happen during construction, before the building is occupied.

Talk to a leak-detection advisor about your building

We will map your building's risk points and tailor a recommendation to your property type, construction stage and insurance requirements.

Talk to a leak-detection advisor

Getting started is easy

Detection alone is not loss prevention. Eddy connects detection, shutoff, monitoring and reporting in one place.

Build your system

Tell us about your building and get a customized leak protection recommendation in minutes.

Build your system

Talk to our team

Walk through the differences with a specialist who will tailor a recommendation to your property type, construction stage and insurance requirements.

Talk to a leak-detection advisor

FAQ

  • Halo offers 24/7 monitoring too. What is the difference?

    Halo provides a dashboard, real-time alerts, remote valve control and 24/7 monitoring and support. Whether that support is active event-response varies by plan.

    Eddy operators confirm each event, coordinate the shutoff per the building runbook and stay on the line until the property team responds, then close the event with a carrier-ready Leak Incident Report.

  • Halo advertises a 10-year sensor battery. Does Eddy match that?

    Halo's 10-year battery life is a real strength. Eddy H2O sensors are rated for 7 to 10 years, so both scale without an annual battery program.

    Battery life is the floor. The differentiation is the staffed response, the flow-metering layer and the carrier documentation.

  • Is Halo a good fit for some buildings?

    Yes. For building-wide operational protection with a strong platform and long-life sensors, Halo is a capable system.

    Eddy fits where active operator response, two-layer detection with flow metering, carrier documentation and construction-to-operations coverage drive the program.

Get your property protected.

Peace of mind, on every floor: our specialists map your building's risk points and design coverage backed by a 24/7 monitoring center.

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