Eddy vs Pipe Burst Pro
Eddy vs Pipe Burst Pro: which leak detection system is right for your building?
Pipe Burst Pro runs on LoRaWAN like Eddy and pairs sensors with FloMeter shutoff. The gap is the response layer. Pipe Burst Pro sends app, text and automated phone alerts. Eddy adds a 24/7 monitoring center staffed by trained operators who call your team and stay on the event until the water is off.
Why choose Eddy over Pipe Burst Pro
Both detect leaks and can close a valve on LoRaWAN. The difference is who is watching when the alert fires.
A staffed monitoring center, not an automated dialer
Pipe Burst Pro routes alerts to an app, a text and an automated phone call through its platform. Eddy adds operators who confirm the event, work the escalation list and stay on the line until the property team responds. An automated call cannot coordinate a response.
Insurance-grade documentation
Every confirmed Eddy event closes with a Leak Incident Report built for carriers. Pipe Burst Pro surfaces usage and alert data through its platform. The renewal turns on documented, source-level response records.
One program from construction into operations
Eddy plans against the MEP drawings during fit-out and carries the same hardware and monitoring into occupancy. Pipe Burst Pro is sold as detection hardware across residential and commercial.
A managed program, not a device you watch
Eddy ships with a dedicated project manager through commissioning and a Building Success Manager after go-live. The system is run for you.
Eddy vs Pipe Burst Pro: feature by feature
The hardware overlaps. The managed program is the difference. Here is how the two compare on monitoring, response, reporting and coverage.
Monitoring and response
Eddy
In-house monitoring center staffed 24/7 by operators trained on water incidents. They confirm the event, call the escalation list and stay on until the water is off.
Pipe Burst Pro
Alerts go to the app, a text and an automated phone dialer through the ionleaks.com platform. No live monitoring center is stated.
Why it matters: Detection without a person in the loop is an alert, not a contained loss. The most damaging events happen overnight, when an automated call still needs someone to act.
Automatic shutoff
Eddy
Eddy IQ integrates metering and shutoff on smaller lines. Eddy Link drives motorized valves up to 18 inches on larger lines, on Eddy's own valves or valves already in place.
Pipe Burst Pro
FloMeter Control combines flow metering with automatic shutoff at the source.
Why it matters: Both can stop the water. Eddy scales shutoff from a single fixture to building mains and risers.
Detection methods
Eddy
Eddy H2O 3-in-1 sensors detect water, humidity and temperature near every high-risk source. Inline flow meters watch the mains and zone risers.
Pipe Burst Pro
PipeBurst Pro 5 wireless water and temperature sensors, plus FloMeter flow metering.
Why it matters: Point sensors catch a slow drip. Flow intelligence catches an abnormal run or a burst riser. Both layers matter.
Network protocol
Eddy
LoRaWAN at 915 MHz, engineered for concrete cores, mechanical rooms and tall buildings.
Pipe Burst Pro
LoRaWAN, a LoRa Alliance member.
Why it matters: The radio is comparable. This is the point of agreement, not the differentiator.
Insurance reporting
Eddy
Leak Incident Reports formatted for carriers, plus portfolio summaries. Documented premium savings of up to 20% and deductible reductions of up to $150K.
Pipe Burst Pro
Usage and alert history through the ionleaks.com platform. No carrier program surfaced.
Why it matters: Renewals turn on a documented, source-level response chain, not raw usage exports.
Construction-to-operations coverage
Eddy
Plans against the MEP drawings during fit-out and carries the same hardware into operations, with no second install at handover.
Pipe Burst Pro
Marketed across residential, multi-family and commercial. Construction-phase program varies by deployment.
Why it matters: The leaks that hit hardest happen during fit-out, when the building is unoccupied.
Managed service
Eddy
Dedicated project manager through commissioning and a Building Success Manager after go-live.
Pipe Burst Pro
Sold as detection hardware on a monitoring platform.
Why it matters: Programs that hold shape across hundreds of devices need a partner, not a self-serve account.
Talk to a leak-detection advisor about your building
We will map your building's risk points and tailor a recommendation to your property type, construction stage and insurance requirements.
Talk to a leak-detection advisorGetting started is easy
Detection alone is not loss prevention. Eddy connects detection, shutoff, monitoring and reporting in one place.
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