A hidden drip behind a washroom wall. Caught in seconds, with operations never interrupted.

In an operational institutional building that cannot tolerate downtime, a concealed leak inside a washroom wall could have disrupted a floor. A 3-in-1 sensor in the wall cavity caught it in seconds, and the minor leak was contained with operations continuing without interruption.

Toronto, OntarioInstitutional

Reduce water claim frequency
Document alert response performance
Standardize 24/7 monitoring response

The challenge

Institutional buildings run continuously and cannot tolerate downtime. A concealed leak near a washroom can disrupt operations across a floor, and the cost is not just water damage, it is interrupted service to the people who depend on the building every day.

In a busy operational setting, no one is watching a quiet wall cavity. A drip inside the wall near a washroom can run undetected behind the finishes, and the first visible sign would arrive only after the water had already spread into adjacent spaces.

The solution

Eddy placed 3-in-1 sensors inside the wall cavities at concealed high-risk points, including near washroom fixtures. When water appeared near a washroom toilet inside the wall, the sensor detected it instantly and triggered an alert with the precise location.

The 24/7 Monitoring Center followed up to ensure on-site staff located the source. The property team confirmed a minor leak, contained it, and scheduled prompt repairs, with no spread to adjacent spaces and no interruption to building operations.

Coverage

Monitored high-risk areas

In-wall cavities near washroom fixtures
Common and operational spaces
Concealed high-risk points

Functionality

In-wall water escape detection with 3-in-1 sensors
Automated alerts with precise location
24/7 Monitoring Center follow-up

Outcome

In an operational institutional building, the value is continuity. Catching the leak inside the wall in seconds kept the floor running, turning a concealed washroom leak that could have interrupted service into a contained, quietly scheduled repair.

Results

Outcomes after deployment.

Seconds

Hidden in-wall leak detected

0
Operational disruption
0
Spread to adjacent spaces
24/7
Live monitoring verification

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24/7 Monitoring center · Live

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