An 11-storey condominium cut its insurance deductible by 80% in under a year.
An 11-storey, 119-unit concrete condominium in Vancouver's Olympic Village retrofitted Eddy across HVAC, risers, fixtures and common areas. The deductible dropped from $250,000 to $50,000 inside the first year.
- Reduce water claim frequency
- Document alert response performance
- Standardize 24/7 monitoring response
The challenge
An 11-storey condominium sought a proactive way to reduce water risks and improve insurance terms. The 11-storey concrete building had standard exposure across HVAC systems, risers, plumbing fixtures and common areas, with no live monitoring on the alert chain.
The solution
Eddy designed and installed a tailored retrofit covering the building's high-risk zones, with remote water-main shutoff so emergencies could be isolated in minutes, not hours. The monitoring center supports response, tenants stay uninterrupted and the property team gets a single dashboard for every floor.
Coverage
Monitored high-risk areas
- In-suite HVAC
- Domestic riser
- Plumbing fixtures
- Elevator pits
- Common areas
- In-suite laundry
Functionality
- Remote water shutoff
- Water escape detection
- Heating and cooling protection
Outcome
A monitored leak detection and response system can dramatically reduce per-incident financial exposure through deductible reductions, achieved rapidly after deployment.
Results
Outcomes after deployment.
80%
reduction in insurance deductible, from $250,000 to $50,000
< 1 yr
from deployment to documented results
4
leak events mitigated annually
$11K
estimated annual savings
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