Class A and B office carries a 36.9% leak rate, 60% higher than multi-family. HVAC events average $127,000. One in five boilers leaks inside 24 months. Eddy's monitoring center catches the event, isolates the affected zone and ships a documented incident report before the tenant calls insurance.
Trusted across the platform
Active devices, prevented damage and claims-affecting coverage, audited every year against the loss runs.
Floor-by-floor isolation keeps tenants in motion. Eddy Valve closes automatically or on operator command, with the monitoring center supporting response in seconds.
Documented mitigation reframes the renewal. Aon's whitepaper found Eddy would have positively affected 58% of total water-loss claims incurred.
Sensors at risers, mains and high-risk fixtures catch events before they reach finished spaces, server rooms or tenant build-outs.
Downtime is the real cost in commercial. Supported after-hours response means a flooded floor does not become a closed building on Monday morning.
Tier 01
A base system with remote shut off valves, building network and sensors throughout the property.
Tier 02
Additional smart sensors within the suite placed next to at risk fixtures & appliances.
Tier 03
Protection during the course of construction to derisk construction sites and support better insurance.
$127,000
36.9%
56%
The mechanical room is the single most exposed zone in any commercial building. Boilers show a 1-in-5 per-sensor leak rate. HVAC events average $127,000 per leak.
Most of the events that get to a finished floor start when nobody is on site. Eddy's monitoring center is staffed 24/7 and the response chain runs without waiting for a property manager to open the alert.
A flooded floor is a tenant relations problem before it becomes an insurance one. Eddy's response chain is built to contain incidents at the floor or tenant boundary, so the building keeps operating and ownership arrives at the conversation with documented mitigation.
Sequenced shutoff contains incidents at the floor or tenant boundary instead of dropping the building.
Operators call security, facilities and emergency contractors per the runbook so a Friday-night event does not become a Monday-morning closure.
Every event closes with documented detection, response and outcome.
$98M
Eddy 2025 portfolio data
Underwriters credit prevention when it's documented per event. Eddy's reporting chain captures detection time, response time, shutoff confirmation and operator action for every event,. Aon's water-risk whitepaper independently validates the model.
Map your portfolioBuild Your System is a guided builder. Pick the project stage to begin and it maps the sensors, valves and budget for your building.
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Water Risk Intelligence
Plug in your asset type, size and age. Get a risk score, the three drivers behind it and a brief you can hand to the board, the broker or the carrier.
Sample brief · your building
ElevatedThe worst losses in the report tracked response gap, not alert volume.
Source: State of Water Risk ‘26 report. Bands shown are a sample. Run yours to see your own.
Water leak detection with shutoff valves
Real-time data insights into water usage
Water consumption data
Highly trained monitoring center is always there
No WiFi needed
Eddy can interface with your Management system
With Eddy's growing installation network
Manage all products from a cloud platform
Three layers, one solution. Scroll to see the system from sensor to shutoff to monitoring response.
Eddy detects water through two layers running in parallel. Point-of-leak sensors sit where leaks happen: common areas and mechanical rooms (including elevator pits), inside suites at high-risk appliances, and behind walls at the risers that hide damage until cascade. Flow-based detection runs continuously at meters across the building, flagging continuous low flow, continuous use and extreme use against thresholds learned from your building's baseline.
Detection without action is just an alert. Every sensor or meter event can trigger a valve, automatically on threshold or remotely from the dashboard. Eddy IQ is the all-in-one meter and valve for ¾"–1" lines. Eddy Link drives third-party shutoff valves up to 18" for everything larger.
Eddy's 24/7 monitoring center confirms every alert, escalates per your contact list and stays on the line until the water is off and the on-site team has eyes on it.
The platform
Smart meter and valve in one
Smart leak detection sensor
Valve controller and meter reader
Management platform
Work directly with our specialists to map your building's risk points and create a solution that addresses your needs.
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