Eddy is the managed water-protection service for hotels, resorts and luxury hospitality assets. Sensors at guest fixtures, smart metering on the mains and a 24/7 monitoring center turn alerts into resolved incidents before they reach guests, finishes or the front desk.
Trusted across the platform
Active devices, prevented damage and claims-affecting coverage, audited every year against the loss runs.
Zone-level shutoff isolates an event without taking the brand experience down with it. The monitoring center coordinates with concierge and engineering before guests notice.
Documented mitigation supports renewal conversations across the brand standard. Carriers see the audit trail. You see the line item move.
Sensors at guest-room fixtures, kitchens, laundries and pool decks. Issues surface before they touch a finished suite or a Saturday-night booking.
Smart metering on the mains pinpoints anomalous flow by zone. Engineering catches running fixtures and degrading equipment before utility bills do.
Tier 01
A base system with remote shut off valves, building network and sensors throughout the property.
Tier 02
Additional smart sensors within the suite placed next to at risk fixtures & appliances.
Tier 03
Protection during the course of construction to derisk construction sites and support better insurance.
59%
~2 min
Per room
A failed flex line in a guest bathroom can flood three rooms below it before the front desk hears about it. Sixty percent of hospitality water events happen when night shifts are thinnest.
Eddy's monitoring center catches the event at the sensor and zone-level isolation contains the incident at the room, riser or zone. Guest stays continue, finishes survive and the front desk is the third call, not the first.
Hospitality brand standards increasingly require water-conservation reporting alongside guest-safety mitigation. Eddy quantifies water saved and carbon avoided per property, and the same dataset powers the carrier conversation at renewal. One reporting chain, two audiences.
Smart meters on the mains and zone risers identify waste and degrading fixtures before utility bills do.
Water-volume and carbon-avoidance metrics per property, formatted for sustainability reporting without a separate workflow.
Every event closes with documented detection, response and outcome that supports the next renewal conversation.
Two luxury brands run buildings on the Eddy monitoring program. Here is the documented outcome from one of them.
Two residential towers on the Eddy monitoring program
$450K+
Build Your System is a guided builder. Pick the project stage to begin and it maps the sensors, valves and budget for your building.
Pick the project stage to begin.
Water Risk Intelligence
Plug in your asset type, size and age. Get a risk score, the three drivers behind it and a brief you can hand to the board, the broker or the carrier.
Sample brief · your building
ElevatedThe worst losses in the report tracked response gap, not alert volume.
Source: State of Water Risk ‘26 report. Bands shown are a sample. Run yours to see your own.
Water leak detection with shutoff valves
Real-time data insights into water usage
Water consumption data
Highly trained monitoring center is always there
No WiFi needed
Eddy can interface with your Management system
With Eddy's growing installation network
Manage all products from a cloud platform
Three layers, one solution. Scroll to see the system from sensor to shutoff to monitoring response.
Eddy detects water through two layers running in parallel. Point-of-leak sensors sit where leaks happen: common areas and mechanical rooms (including elevator pits), inside suites at high-risk appliances, and behind walls at the risers that hide damage until cascade. Flow-based detection runs continuously at meters across the building, flagging continuous low flow, continuous use and extreme use against thresholds learned from your building's baseline.
Detection without action is just an alert. Every sensor or meter event can trigger a valve, automatically on threshold or remotely from the dashboard. Eddy IQ is the all-in-one meter and valve for ¾"–1" lines. Eddy Link drives third-party shutoff valves up to 18" for everything larger.
Eddy's 24/7 monitoring center confirms every alert, escalates per your contact list and stays on the line until the water is off and the on-site team has eyes on it.
The platform
Smart meter and valve in one
Smart leak detection sensor
Valve controller and meter reader
Management platform
Work directly with our specialists to map your building's risk points and create a solution that addresses your needs.
We use cookies to improve your experience and analyze traffic.
