Alert routing on your shift schedule
Escalation paths follow shift coverage and on-call structure so the right operator gets the call the first time.
Industrial
Tuned to your process, not bolted on.
Eddy is the managed water-protection service for industrial facilities. Process water lines, cooling towers, fire suppression and domestic mains all run on a single LoRaWAN network, with a 24/7 monitoring center that turns alerts into resolved incidents around your shift schedule.
Trusted across the platform
Backed by an active monitoring program, not a marketing deck.
Active devices, prevented damage and claims-affecting coverage, audited every year against the loss runs.
Active devices Eddy monitors across North America.
Property damage prevented across the operating portfolio.State of Water Risk '26 report
Confirmed water events Eddy operators handled across the reporting year.State of Water Risk '26 report
Protect your property with Eddy
Reduce insurance costs
Process facilities carry asymmetric loss exposure. Documented mitigation gives underwriters something concrete to credit at renewal.
Prevent leaks and water damage
Coverage spans process water, cooling towers, fire-suppression mains and domestic feeds. Anomalies surface before they become production downtime.
Shut off water remotely
Coordinated isolation protects one process line without taking the plant down. The monitoring center routes around shift schedules and runbook escalations.
Manage water costs
Smart metering on every main pinpoints anomalous flow by zone. Engineering catches degrading equipment and running fixtures before utility bills do.
Simple, powerful leak protection
Tier 01
Building protection
A base system with remote shut off valves, building network and sensors throughout the property.
Tier 02
Unit protection
Additional smart sensors within the suite placed next to at risk fixtures & appliances.
Tier 03
Smart metering
Smart meters for consumption billing data with leak detection algorithms to prevent leaks.
Tier 04
Construction protection
Protection during the course of construction to derisk construction sites and support better insurance.
Coverage scope
Downtime is the real cost.
A water event in a process line, cooling tower or boiler room can stop production, contaminate inputs and trigger a rebuild that runs into seven figures.
Eddy's monitoring center catches the event at the sensor and coordinates the shutoff per the facility runbook before the loss spreads. Every line that matters runs on the same network.
One network, four zones
Process water lines
Sensors at every connection, drain and supply
Cooling towers
Makeup-water flow and basin monitoring
Fire-suppression mains
Continuous pressure and integrity oversight
Domestic feeds
Smart metering on every main and zone riser
Prevention becomes data
Continuous flow turns water risk into operations data.
Continuous flow monitoring on every main and zone riser surfaces slow leaks, pressure anomalies and degrading equipment while production continues. Maintenance plans before failure rather than after, and submetering supports consumption reporting on the same chain.
Continuous flow data
Every main and zone riser instrumented. Anomalies surface in the dashboard the moment the rate breaks the baseline.
Pre-failure visibility
Pressure abnormalities and slow leaks identify degrading equipment before the line stops the plant.
BMS and operations APIs
Integrations push events into the platforms shift supervisors and reliability teams already work in.
Tuned to your operation
Built around the way the plant actually runs.
Industrial response chains can't share a runbook with a Class B office. Eddy commissions the alert routing, escalation and shutoff sequence with the facility, not around it.
Operator-confirmed shutoff
Critical lines do not close on a false positive. A monitoring-center operator confirms the event before the valve moves.
LoRaWAN where the plant lives
Long-range wireless holds up in steel-frame mechanical rooms and below-grade spaces where Wi-Fi never did.
Map your facility with the Eddy team and get a recommendation that fits your shift schedule, mechanical layout and insurance program.Talk to the team
Start your system
Build your system, one question at a time.
Build Your System is a guided builder. Pick the project stage to begin and it maps the sensors, valves and budget for your building.
- Answer a few quick questions about the building.
- Watch the recommended system and budget take shape.
- Save the spec and share it with your team.
Build your systemStep 1 of 4
Pick the project stage to begin.
Free, no signup. Save and share your spec at the end.
Water Risk Intelligence
Compare your building to 2,557 monitored events.
Plug in your asset type, size and age. Get a risk score, the three drivers behind it and a brief you can hand to the board, the broker or the carrier.
Sample brief · your building
Elevated- 01Response time
- 02After-hours exposure
- 03Source concentration
The worst losses in the report tracked response gap, not alert volume.
Source: State of Water Risk ‘26 report. Bands shown are a sample. Run yours to see your own.
System features
Leak protection
Water leak detection with shutoff valves
Real-time insights
Real-time data insights into water usage
Smart metering
Water consumption data
24/7 live monitoring
Highly trained monitoring center is always there
LoRaWAN
No WiFi needed
API integration
Eddy can interface with your Management system
Quick installation
With Eddy's growing installation network
Operator dashboard
Manage all products from a cloud platform
Coverage map
How Eddy works in your building.
Three layers, one solution. Scroll to see the system from sensor to shutoff to monitoring response.
Eddy H2O · bathroom
Eddy H2O · mechanical room and elevator pit
Eddy H2O · kitchen and dishwasher
Eddy H2O · in-suite laundry
Eddy H2O · bathroom
Eddy H2O · kitchen and dishwasher
Eddy H2O · kitchen island
Eddy H2O · master bath
Eddy Link · main shutoff valve
Eddy H2O · mechanical room and hot-water tanks
Eddy H2O · domestic riser
Eddy Link · riser zone shutoff
Eddy IQ · in-suite meter and valve
Eddy IQ · in-suite meter and valve
Eddy IQ · in-suite meter and valve
Eddy Dashboard · 24/7 monitoring center
Eddy · upper-floor gateway
Eddy · upper-floor gateway
Eddy · mid-floor gateway
Eddy · mid-floor gateway
Eddy · lobby gateway
Coverage map for Industrial
01 Detect: Two ways to find a leak before it finds a unit.
Eddy detects water through two layers running in parallel. Point-of-leak sensors sit where leaks happen: common areas and mechanical rooms (including elevator pits), inside suites at high-risk appliances, and behind walls at the risers that hide damage until cascade. Flow-based detection runs continuously at meters across the building, flagging continuous low flow, continuous use and extreme use against thresholds learned from your building's baseline.
Point-of-leak
- COMMON: Common & mechanical areas (incl. elevator pits)
- AMENITY: Pool, gym, spa decks
- IN-SUITE: Out-of-wall at laundry, kitchen, baths
- RISERS: In-wall domestic risers (concealed)
- HVAC + FAN COILS: Concealed HVAC sources
Flow-based
- SUITE METERING: Per-unit submetering + leak detection (LEED-eligible)
- BUILDING USAGE: Main consumption monitoring
- H&C MAKE-UP: Closed-loop heating/cooling
02 Control: Valves that close the water before it closes the unit.
Detection without action is just an alert. Every sensor or meter event can trigger a valve, automatically on threshold or remotely from the dashboard. Eddy IQ is the all-in-one meter and valve for ¾"–1" lines. Eddy Link drives third-party shutoff valves up to 18" for everything larger.
- MAIN VALVE: Building point-of-entry shutoff
- ZONE VALVES: Riser and zone isolation
- HVAC SHUTOFF: Heating/cooling closed-loop
- SUITE VALVE: Per-suite shutoff (Smart Metering add-on)
03 Respond: A live monitoring center that closes the loop.
Eddy's 24/7 monitoring center confirms every alert, escalates per your contact list and stays on the line until the water is off and the on-site team has eyes on it.
- AUTOMATION: Configurable rules per zone & time-of-day
- LIVE OPERATORS: Trained humans, every event
- ESCALATION: Per-contact-list escalation
- SUBMETERING: Per-unit billing & conservation reporting
The platform
How the products work together
Eddy IQ
Smart meter and valve in one
Eddy H2O
Smart leak detection sensor
Eddy Link
Valve controller and meter reader
Eddy Dashboard
Management platform