Water Damage in Condos: Know the Risks

Water Damage in Condos: Know the Risks

As property managers and condo boards overseeing the well-being and maintenance of condo buildings, you understand the significant responsibility that comes with ensuring the integrity of the property and the safety of its residents. Addressing the issue of water damage in condos is a complex but critical aspect of this responsibility. Here, we discuss the challenges and actionable steps that can be taken to mitigate water damage risks effectively.

Understanding the Complexities of Water Damage in Condo Buildings

Water damage within a condo building can emerge as a contentious and complicated issue due to several reasons:

  1. Liability and Origin: Water damage originating from a single unit can affect multiple others, especially in multi-story buildings. Determining the source and, subsequently, the liability can become a contentious issue.
  2. External Water Damage: Damage caused by external factors such as rain, snow, or flooding poses questions about maintenance practices and liability.
  3. Tenant-Related Damage: If a unit is rented out, the actions of tenants causing water damage can introduce liability to the unit owner, especially in the absence of tenant insurance.
  4. Infrastructure Challenges: Condo buildings may contain defective or old plumbing fixtures that result in a significant risk factor for water damage.

Actionable Steps for Condo Boards and Property Managers

To navigate and mitigate the risks associated with water damage, condo boards and property managers can take several proactive steps:

  1. Insurance Clarity: Ensure that all residents are aware of what their condo and tenant insurance cover. Encourage or mandate comprehensive tenant insurance policies for renters.
  2. By-Law Awareness: Familiarize yourself with and educate residents about specific by-laws related to water damage in your building. Adjust the building’s insurance policy accordingly.
  3. Infrastructure Inspection: For older buildings or buildings potentially containing Kitec plumbing, conduct thorough inspections and inform residents about the risks. Assess the building’s policy on handling plumbing failures.
  4. Smart Technology Implementation: Install smart water sensors in critical areas within units and common areas to detect leaks early. Eddy Home’s H2O Sensor, for instance, offers an efficient solution by alerting property management or residents to leaks immediately through the Cloud Dashboard and Mobile App.
  5. Comprehensive Water Management Systems: Consider the installation of a building-wide smart water management system to monitor water flow and detect leaks. Such systems enable precise identification of leak locations, allowing for swift action to contain and resolve the issue before it escalates.


The role of condo boards and property managers in preventing and managing water damage cannot be overstated. By taking proactive measures, including leveraging modern technology like Eddy, we can significantly reduce the risk and impact of water damage. This approach not only protects the physical property but also contributes to the safety of all residents and insurance costs. Ultimately, a proactive stance on water damage prevention is essential in maintaining the integrity and sustainability of condo living environments.

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