Eddy Solutions

Managing risk and insurance costs with smart water management

Water drives nearly half of property and builder's risk claims. Smart water management is how owners and developers cut that risk and improve their insurance position.

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Water is reshaping property and builder's risk insurance

Property and builder's risk insurance is under pressure, and water is the biggest reason. Catastrophic floods and ordinary plumbing failures alike are pushing both the frequency and severity of claims, and post-pandemic material shortages make every loss slower and costlier to repair. That combination is forcing a more effective approach to risk than waiting for the claim. For the underwriting backdrop, see why water is the leading cause of building loss.

Water accounts for nearly half of all claims payments in this space, and it can strike at any phase, from a burst main during construction to an appliance failure years after occupancy. In a multi-unit building a single incident affects many units, which multiplies the cost and the complexity of the claim. That is exactly why prevention pays, a point we make in detail in "too expensive" is the costliest belief.

What smart water management changes

Smart water management replaces guesswork with real-time data. IoT sensors and flow meters monitor the system continuously, AI flags anomalies and predicts likely failures, and automatic shutoff stops the water the moment a risk is detected. For an asset manager or developer focused on minimizing risk across a portfolio, that precision is the upgrade over conventional, reactive water management.

The benefit to insurance is direct. Continuous data supports better risk assessment, predictive analytics pre-empt crises, and fewer incidents mean fewer claims. That is why carriers increasingly incentivize these systems and partner with technology providers, and why policyholders who adopt them often see more customized policies and potentially lower premiums thanks to a reduced risk profile. The full method is in our pillar, how to reduce water damage losses with proactive risk management.

Proactive beats reactive

Reactive risk management only starts after the disaster. Proactive management aims to prevent or contain it. For anyone managing a large property portfolio, that shift is not just beneficial, it is becoming the expectation, and it shows up in the terms carriers offer.

Frequently asked questions

How much of property claim cost is water? Close to half of builder's risk and property claims payments, which is why it sits at the center of the insurance conversation.

Will smart water management actually lower our premium? It can. A documented, monitored, lower-risk building gives carriers a reason to offer better terms, including reduced deductibles. An advisor can walk through what your carrier looks for.

Does this matter during construction too? Yes. Water is a leading builder's risk loss, and protection installed during the build can carry into operations. See water leak protection in construction.

Insurer AXA XL covers how prevention is changing the claims picture in detecting drips, water damage prevention goes high-tech.

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