Six products. One program. One vendor accountable end to end.
Sensors, smart meters and shutoff valves on one network. A dashboard and a 24/7 monitoring center turn every alert into a resolved incident.
Five layers, one program
Each Eddy product owns one piece of the response chain. The integration is what makes the event close.
Eddy H2O
3-in-1 wireless sensor. Detects water, humidity and temperature near every fixture, riser and mechanical room.
Eddy IQ
Smart meter with shutoff. Continuous flow monitoring with anomaly detection on the building’s mains.
Eddy Valve
Automatic shutoff valves up to 10 inches. Closes on sensor trigger, flow threshold or operator command.
Eddy Link
Retrofit controller. Wraps third-party valves up to 18 inches and reads existing Sensus, Neptune, Badger and Mueller meters.
Eddy Dashboard
One pane of glass for every building, every device, every event. Mobile app and API on the same data.
Monitoring center
Staffed 24/7. Supports every alert, coordinates the shutoff and closes the event with a Leak Incident Report.
One managed program, measured across the portfolio.
The 2025 monitoring data behind the 2026 State of Water Risk Report.
- Active devices in the field
- 140,000+
- Confirmed water events
- 2,557
- Estimated damage prevented
- $128M
- Gallons of water conserved
- 565M
Sensors, smart meters, valves and gateways across 200+ properties.
Sensor-detected and monitoring-center-confirmed in 2025.
Across MDU, commercial and active construction sites.
33,000–41,000 tonnes of CO2 emissions avoided.
Source: Eddy 2026 State of Water Risk Report, 2025 portfolio data
How the event closes on every event
An H2O sensor on a riser detects water at 3:14 AM. The signal travels over LoRaWAN at 915 MHz to the gateway, then to the cloud. The Eddy IQ meter on the same riser independently flags an anomalous flow rate. The dashboard correlates both signals and surfaces a confirmed event.
The monitoring center operator pulls up the building’s runbook, calls the on-call contact, watches the IQ flow numbers in real time and triggers the Eddy Valve to close the riser. The dashboard logs every action with a timestamp. The event closes with a Leak Incident Report.
From detection to documented action: minutes, not hours. From shutoff to documented closure: a Leak Incident Report on the dashboard,. That is the integration.
Sensor + meter signals correlate before the alert reaches your team
LoRaWAN backbone reaches mechanical rooms and concrete cores
Operator-confirmed shutoff prevents false-positive valve closes
Leak Incident Report closes the event with carrier-ready evidence
Modular by design, deployed in tiers
Most operators start with detection and shutoff at the highest-risk zones, then expand into in-suite coverage as the program proves itself. Eddy’s modular hardware lets a 200-device deployment grow to 2,000 devices on the same network, the same dashboard and the same monitoring program.
Building protection (sensors and valves at the building scale), unit protection (in-suite sensors), smart metering (continuous flow with anomaly detection) and construction protection (temporary fit-out coverage) are all the same system at different tiers.
One LoRaWAN backbone scales from 100 to 2,000+ devices
Dedicated project manager handles commissioning and alert routing
API integration with property management and BMS platforms
Customer success specialist stays with the property after go-live
What the carrier sees, what the resident never feels
Operators have used Eddy’s documented response chain to drive deductible reductions of up to $150K and premium savings of up to 20%. The carrier sees structured uptime, incident logs, response-time data and outcome summaries. The resident sees a building that works.
Zone-level isolation contains the incident at the suite, riser or zone, so wings stay open and adjacent units stay dry. The conversation that follows is documented mitigation, not damage control.
See what your system looks like in 60 seconds.
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- Modular hardware on one LoRaWAN backbone
- Dedicated project management and customer success
- Carrier-ready Leak Incident Reports
One program protects every zone of risk in the building.
Detection, control and monitoring share one LoRaWAN backbone. Scroll the story to see where each layer lives.
Coverage map for Multi-family
01 Detect: Two ways to find a leak before it finds a unit.
Eddy detects water through two layers running in parallel. Point-of-leak sensors sit where leaks happen: common areas and mechanical rooms (including elevator pits), inside suites at high-risk appliances, and behind walls at the risers that hide damage until cascade. Flow-based detection runs continuously at meters across the building, flagging continuous low flow, continuous use and extreme use against thresholds learned from your building's baseline.
Point-of-leak
- COMMON: Common & mechanical areas (incl. elevator pits)
- AMENITY: Pool, gym, spa decks
- IN-SUITE: Out-of-wall at laundry, kitchen, baths
- RISERS: In-wall domestic risers (concealed)
- HVAC + FAN COILS: Concealed HVAC sources
Flow-based
- SUITE METERING: Per-unit submetering + leak detection (LEED-eligible)
- BUILDING USAGE: Main consumption monitoring
- H&C MAKE-UP: Closed-loop heating/cooling
02 Control: Valves that close the water before it closes the unit.
Detection without action is just an alert. Every sensor or meter event can trigger a valve, automatically on threshold or remotely from the dashboard. Eddy IQ is the all-in-one meter and valve for ¾"–1" lines. Eddy Link drives third-party shutoff valves up to 18" for everything larger.
- MAIN VALVE: Building point-of-entry shutoff
- ZONE VALVES: Riser and zone isolation
- HVAC SHUTOFF: Heating/cooling closed-loop
- SUITE VALVE: Per-suite shutoff (Smart Metering add-on)
03 Respond: A live monitoring center that closes the loop.
Eddy's 24/7 monitoring center confirms every alert, escalates per your contact list and stays on the line until the water is off and the on-site team has eyes on it.
- AUTOMATION: Configurable rules per zone & time-of-day
- LIVE OPERATORS: Trained humans, every event
- ESCALATION: Per-contact-list escalation
- SUBMETERING: Per-unit billing & conservation reporting
Eddy IQ and Eddy Link
Smart meter, automatic and remote shutoff.
Eddy IQ is the all-in-one smart meter and shutoff valve for ¾ to 1 inch lines, watching the building's flow signature and closing automatically the moment the rate breaks the baseline. Eddy Link reads the building's meters and drives motorized shutoff valves up to 18 inches, on Eddy's own valves or third-party hardware. Every shutoff fires automatically on threshold or remotely from the 24/7 monitoring center.
Flow steady. The monitoring center is watching.