Water under a dishwasher at 1:15 PM. It never left the suite.

The single most common question a property manager asks about leak detection is whether one unit's appliance failure will flood the units below. Kitchens and laundry rooms are where day-to-day leaks start, and a dishwasher supply line that lets go can send water down through several floors before a resident even notices the puddle on their own floor.

In a newly delivered community, appliances are new and in constant first use, and residents are still settling in. A leak under a dishwasher in the early afternoon, with the resident out, is exactly the kind of small event that quietly becomes a multi-floor claim.

Eddy placed unit-level sensors at high-risk appliance points, including beneath the dishwasher. When water pooled under the dishwasher at 1:15 PM, the sensor detected it and triggered an alert with the precise location.

The alert reached the building team, who confirmed the puddle within minutes and informed management. Repairs were scheduled, and because the leak was caught at the source, the event stayed inside the single suite with no effect on neighboring apartments or the wider plumbing stack.

Unit-level detection keeps an appliance leak the size of one suite. Because the sensor caught the water the moment it pooled, a dishwasher failure that could have sent water down several floors stayed contained to a single kitchen, and the units below never found out it happened.