Water leak detection in Winnipeg for commercial and multifamily buildings

Managed leak detection, 24/7 monitoring and automatic shutoff for condos, apartment buildings and commercial properties across Winnipeg.

Winnipeg under snow with the Canadian Museum for Human Rights and Esplanade Riel
150,000+
active smart devices in the field
$2.26M
in water costs saved in 2025
24/7
monitoring center

Why Winnipeg buildings carry water risk

Winnipeg's multifamily stock is among the oldest in the country. A large share of the city's apartment blocks went up in the 1960s and 1970s, and the supply lines, valves and fittings behind those walls have been in service for decades. Most fail quietly first, so the earliest visible sign of a concealed leak is often a stain on the floor below.

Then there is the cold. Winnipeg winters run among the coldest of any major city in Canada, and the frost drives deep. The winter of 2013-14, the city's coldest in 35 years, froze water lines at more properties than at any point in a generation. When heating falters, suite piping and sprinkler lines in parkades and stairwells can freeze and burst within hours.

The insurance market has noticed. Manitoba's condominium institute has warned boards to budget for sharply higher premiums and rising deductibles, with water escape a chronic driver of multi-unit claims, and the provincial Condominium Act requires a reserve fund study updated every five years. Eddy monitors 150,000+ devices across North America from its Toronto monitoring center, and the same managed program covers Winnipeg with point-of-leak sensors, flow monitoring and automatic shutoff.

Where leaks start in Winnipeg buildings

Freeze and burst pipes

Winnipeg's deep cold puts supply lines in exterior walls, stairwells and parkades at risk for months at a time. The winter of 2013-14 froze water lines at more properties than in any of the previous 35 years, and hard winters still bring hundreds of frozen pipe calls.

Aging apartment and condo stock

A large share of the city's multifamily stock dates to the 1960s and 1970s, and the plumbing behind those walls has been in service for decades. Concealed supply-line and fitting failures are the hardest to spot by eye and the easiest for continuous monitoring to catch.

Heating failures in deep cold

At 30 below, a failed boiler or make-up air unit can turn into frozen and burst suite piping in hours. Continuous flow and point-of-leak monitoring catches the first sign of trouble instead of the ceiling stain that follows.

Rising insurance costs

Condo corporations in Manitoba have been warned to budget for sharply higher premiums and deductibles, with water damage a chronic driver of multi-unit claims. Documented monitoring and response helps the renewal conversation.

Smart leak detection in Winnipeg

A smart water leak detection system pairs wireless sensors and smart meters with automatic shutoff, so a Winnipeg building catches a leak in seconds instead of discovering it from a ceiling stain. Eddy runs the full stack as one managed program with a staffed 24/7 monitoring center on the chain.

Sensors plus flow intelligence

3-in-1 wireless sensors watch high-risk spaces for water, temperature and humidity while smart meters flag abnormal flow against thresholds learned from the building's own baseline.

No building Wi-Fi needed

Devices run on Eddy's own LoRaWAN network at 915 MHz, a long-range radio that holds a signal through concrete. Gateways backhaul over Ethernet or LTE cellular, and with cellular backhaul monitoring stays up even if building internet goes down.

Shutoff plus a live response

Automatic valves close the moment a configured rule fires, and Eddy's monitoring center calls the building's contacts within minutes of every alert. Every confirmed event closes with a Leak Incident Report.

See how the Eddy system works, from sensor placement to the monitoring center.

Coverage map

How Eddy works in a Winnipeg building.

Winnipeg's deep cold puts supply lines at risk for months, and at 30 below a failed boiler can turn into burst suite piping in hours. Turn the building to see where sensors, meters and valves sit, then run a leak through the system, from the first drop to the monitoring center's response.

Cutaway model of an occupied mid-rise showing Eddy sensors in the suites and risers, meters and shutoff valves in the basement mechanical room, and the rooftop gateway linked through Eddy's cloud to the 24/7 monitoring centerCutaway model of an occupied mid-rise showing Eddy sensors in the suites and risers, meters and shutoff valves in the basement mechanical room, and the rooftop gateway linked through Eddy's cloud to the 24/7 monitoring center

Occupied building · Business hours

Drag to turn the building. Select a label, or run a leak through the system.

Interactive 3D section of an occupied mid-rise, from the domestic main in the basement to the suites, risers and rooftop mechanical. It shows where Eddy places its sensors, smart meters, shutoff valves and LoRaWAN gateway, and how alerts travel through Eddy's cloud to the 24/7 monitoring center.

The system

Detect, control and respond, in one managed program.

Sensors sit where leaks start and meters watch the flow. Valves close on the rules you set, and a 24/7 monitoring center follows each alert until your team has eyes on it.

3 layers and 16 close-ups in this building

Detect

Two ways to find a leak before it finds a unit.

Sensors sit where leaks start, and meters watch the flow for the leaks no sensor can reach.

8 close-ups · select one to zoom in

Point-of-leak

Flow-based

Control

Valves that close the water before it closes the unit.

Valves close on the rules you set, automatically on a threshold or remotely from the dashboard.

4 close-ups · select one to zoom in

Respond

A live monitoring center that closes the loop.

Alerts go through Eddy's cloud to a 24/7 monitoring center, and an operator calls your team until someone has eyes on the water.

4 close-ups · select one to zoom in

What happens in a leak, step by step
  1. A washing machine supply hose bursts in a suite upstairs.
  2. Eddy H2O under the washer detects water and sends the alert over LoRaWAN.
  3. The building's gateway relays it. Your team and the 24/7 monitoring center are alerted at the same time.
  4. A shutoff rule closes the suite's Eddy IQ valve. The water stops at the source.
  5. An operator confirms the alert and calls your on-site team through the escalation protocol.

Automatic shutoff is configured per building. Some sites use operator-coordinated isolation instead.

Smart sensors at every leak point

Eddy places point-of-leak sensors and smart flow meters where water damage actually starts in Winnipeg buildings, from the mechanical room to a laundry hose, so a leak is caught at the source and shut off before it spreads.

Eddy smart leak detection in a building mechanical rooms setting

Mechanical rooms

Boilers, water heaters and main risers, where a single failure floods fast.

Eddy smart leak detection in a building hvac and fan coils setting

HVAC and fan coils

Heat exchangers and condensate lines that drip behind walls and ceilings.

Eddy smart leak detection in a building kitchens setting

Kitchens

Supply lines, shutoffs and appliance connections under and behind the sink.

Eddy smart leak detection in a building bathrooms setting

Bathrooms

Toilets, vanities and concealed in-wall fixtures on every floor.

Eddy smart leak detection in a building laundry setting

Laundry

Washer hoses and laundry connections, a top source of overnight leaks.

Detect fast, act fast

Every minute changes the bill.

A leak gets bigger the longer it runs. Eddy detects in seconds and the monitoring center escalates within minutes, so the same failure is contained around minute two. Unmonitored, an after-hours leak runs six to eight hours before anyone arrives.

One leak, two outcomesMinutes since the leak started
0 minmin elapsed
Eddy containedUnmonitored
Eddy isolatingminute 2
Without monitoringrunning · 0 min
min 101 hr2 hr4 hr6 hr8 hr

The leak starts at minute zero. Eddy contains it around minute two. Unmonitored, the same leak runs six to eight hours before staff arrive, and that red stretch is the avoided claim.

Build your system

Design your building's leak protection.

Two minutes of quick questions gets your building the right protection, previewed instantly.

  • Sized to your asset class and budget
  • Modular. Adjust anything before pricing
  • An Eddy team member calls soon after you submit

Sensors, meters and shutoff, backed by a 24/7 monitoring center.

Reserve fund studies in Manitoba

Manitoba's Condominium Act requires every condominium corporation to complete a reserve fund study and update it at least every five years. A single uncontrolled water loss can force the special assessment that planning was meant to prevent, so keeping water losses off the books protects the reserve plan itself.

A team behind every alert

A 3 a.m. alert is one chime. Nobody is awake to hear it.

Fast response is not just the hardware. The technology sees the water in seconds, and the managed service behind it, a monitoring center that calls your team within minutes, turns that into a contained event before it becomes a claim.

Tuned by real events

Built over a decade in operating buildings.

Eddy has been inside buildings since 2014. Sensor placement, alert thresholds and the monitoring-center playbook are tuned by what real water events across our monitored properties keep teaching us.

Built for the building

Sized to how the water system behaves.

Multi-family stacks, commercial towers, hospitality suites, course-of-construction projects. Each water system has its own failure pattern. The coverage map, response chain and shutoff sequence are scoped to the property in front of us, not a template.

Detect, contain, document

Every event leads to a closed incident.

Sensors find where water escaped. Automatic shutoff isolates the affected zone. The 24/7 monitoring center calls your team within minutes and stays on it until it's closed, with a Leak Incident Report on file.

Built for Winnipeg winters

Eddy protects condo towers, commercial buildings and full portfolios across North America from its Toronto monitoring center, with 150,000+ active devices in the field. In Winnipeg the program lands where the winter risk lives, with point-of-leak sensors in suites and mechanical rooms, flow monitoring on risers and mains and automatic shutoff that closes the water when a line lets go on a 30-below night.

Solutions for every building

Eddy protects every asset type the same way, with monitoring and shutoff tuned to how each building's water system behaves.

  • Multifamily and condos

    Protect every suite and riser across high-rise and mid-rise residential.

  • Commercial

    Keep Class A offices and mixed-use towers dry, floor by floor.

  • Construction

    Cover active sites where water damage is a leading cause of loss.

  • Hospitality

    Guard guest floors and back-of-house without disrupting the stay.

  • Institutional

    Safeguard campuses, hospitals and labs where contents are irreplaceable.

  • Industrial

    Watch process water and facility systems around the clock.

Winnipeg water leak detection FAQ

  • Do you serve buildings in Winnipeg?

    Yes. Eddy serves buildings nationwide across Canada and the US, with installation crews coordinated remotely and the monitoring center in Toronto covering every time zone. Winnipeg condos, apartment buildings and commercial properties run on the same managed program as buildings anywhere else in the portfolio.

  • Can Eddy catch a freeze-related failure before it floods the building?

    Continuous monitoring is built for exactly that. Point-of-leak sensors in suites, mechanical rooms and parkade areas catch water at the source and flow monitoring spots the abnormal run that follows a burst line. Operators call the building's contacts through the escalation protocol within minutes of the alerts, and the system can shut the water off automatically or on a remote command.

  • Does leak detection help with Manitoba's reserve fund requirements?

    It does not replace the reserve fund study Manitoba's Condominium Act requires every five years, but it protects the plan the study produces. A single uncontrolled water loss can trigger the kind of unplanned spending reserve planning exists to prevent, and Eddy's monitoring records give the board documentation of how the building's water systems are actually performing.

  • Will monitoring lower our condo corporation's insurance costs?

    Insurers across North America recognize managed leak detection. Eddy programs have delivered premium savings of up to 20%, with deductible reductions of up to 80% documented at individual properties. Outcomes vary by insurer and building, so the practical step is bringing Eddy's documented monitoring and response record into your next renewal conversation.

  • Our building went up in the 1970s. Can Eddy still protect it?

    Yes. Eddy is designed to layer onto existing buildings without a plumbing overhaul. Building-grade LoRaWAN wireless holds a signal through concrete and steel, and sensors and flow monitoring install around the systems you already have. Older stock is exactly where concealed supply-line failures are most common, which makes it some of the most valuable coverage in a portfolio.

How Eddy works

  • What is Eddy Solutions?

    Eddy Solutions is managed water leak detection for builders, commercial asset managers and property managers, hospitals, hotels and conference centers, data centers and multifamily residential buildings across North America. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated and documented without your team running the response.

    Eddy monitors 150,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.

  • How do we choose a commercial water leak detection company in North America?

    Look for five things. Sensors where leaks start, not only a meter on the main. Shutoff valves that close on their own when water runs. A staffed monitoring center that calls your team instead of only sending an app alert. Wireless coverage that holds a signal through concrete to mechanical rooms and parking levels. And a documented record of every event that your insurer can read.

    Eddy covers all five for buildings across North America, from a single tower to a full portfolio, with 150,000+ active devices in the field.

  • What happens after hours?

    The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.

  • Will this affect our insurance?

    Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in North America, please reach out directly to sghanbarian@eddysolutions.com.

  • How is the system sized for a building, and what does it cost?

    Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems and insurance program. Our first step is an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals come from our technical team in 7 days or less.

    You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.

  • Do we have to open walls to install Eddy?

    No. Sensor installs need no drywall cuts. Wireless sensors sit where leaks start, at fixtures, appliances, fan coils and the foot of each riser, and Eddy provisions and configures the meters and valves on the lines that need them.

  • What is smart water leak detection?

    Smart water leak detection uses connected sensors and flow meters to watch a building's plumbing in real time, instead of waiting for someone to find a leak. Point-of-leak sensors catch water at the source and smart flow meters spot an abnormal run or a burst riser, and the system can shut the water off automatically or on a remote command. With Eddy, a 24/7 monitoring center acts on every alert, so detection turns into a response, not just a notification.

  • How is commercial water leak detection different from a home leak detector?

    A home leak detector is usually a single sensor that pings an app. Commercial and multifamily leak detection has to cover dozens of risers, suites and mechanical rooms, hold a signal through concrete and steel and produce the documented response insurers expect. Eddy is built for that scale, with building-grade LoRaWAN wireless, point-of-leak and flow coverage across the property, automatic shutoff up to building mains and a managed 24/7 monitoring center.

  • What is the difference between leak detection and water leak protection?

    Leak detection finds the water. Water leak protection stops the loss. Detection on its own is an alert that still needs someone to act on it. Eddy pairs detection with automatic shutoff and a 24/7 monitoring center that escalates the alert and closes the water, so the building is protected, not just alerted.

  • Does Eddy work for both multifamily and commercial buildings?

    Yes. Eddy protects multifamily and condo towers, Class A offices and mixed-use buildings, hospitality, institutional and industrial properties and active construction sites. The same managed program tunes the sensor density, shutoff strategy and reporting to how each building's water system behaves. See the full product suite at eddysolutions.com/products.

Get your property protected.

Peace of mind, on every floor: our specialists map your building's risk points and design coverage backed by a 24/7 monitoring center.

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