Water leak detection in Winnipeg for commercial and multifamily buildings
Managed leak detection, 24/7 monitoring and automatic shutoff for condos, apartment buildings and commercial properties across Winnipeg.
- 150,000+
- active smart devices in the field
- $2.26M
- in water costs saved in 2025
- 24/7
- monitoring center
Winnipeg's multifamily stock is among the oldest in the country. A large share of the city's apartment blocks went up in the 1960s and 1970s, and the supply lines, valves and fittings behind those walls have been in service for decades. Most of them fail quietly first, so the earliest visible sign of a concealed leak is often a stain on the floor below.
Then there is the cold. Winnipeg winters run among the coldest of any major city in Canada, and the frost drives deep. The winter of 2013-14, the city's coldest in 35 years, froze water lines at more properties than at any point in a generation, and frozen pipe calls still climb into the hundreds in a hard winter. When heating falters in that kind of cold, suite piping and sprinkler lines in parkades and stairwells can freeze and burst within hours.
The insurance market has noticed. Manitoba's condominium institute has warned boards to budget for sharply higher premiums and rising deductibles, with water escape a chronic driver of multi-unit claims. Manitoba's Condominium Act adds its own discipline, requiring every corporation to complete a reserve fund study and update it every five years. One uncontrolled water loss can undo years of that planning.
Smart water leak detection meets that risk at building scale. Eddy monitors 150,000+ devices across North America from its Toronto monitoring center, and the same managed program covers Winnipeg, with point-of-leak sensors in suites and mechanical rooms, flow monitoring on risers and mains and automatic shutoff that closes the water before a February burst becomes a building-wide loss.
Where leaks start in Winnipeg buildings
Freeze and burst pipes
Winnipeg's deep cold puts supply lines in exterior walls, stairwells and parkades at risk for months at a time. The winter of 2013-14 froze water lines at more properties than in any of the previous 35 years, and hard winters still bring hundreds of frozen pipe calls.
Aging apartment and condo stock
A large share of the city's multifamily stock dates to the 1960s and 1970s, and the plumbing behind those walls has been in service for decades. Concealed supply-line and fitting failures are the hardest to spot by eye and the easiest for continuous monitoring to catch.
Heating failures in deep cold
At 30 below, a failed boiler or make-up air unit can turn into frozen and burst suite piping in hours. Continuous flow and point-of-leak monitoring catches the first sign of trouble instead of the ceiling stain that follows.
Rising insurance costs
Condo corporations in Manitoba have been warned to budget for sharply higher premiums and deductibles, with water damage a chronic driver of multi-unit claims. Documented monitoring and response helps the renewal conversation.
Smart sensors at every leak point
Eddy places point-of-leak sensors and smart flow meters where water damage actually starts in Winnipeg buildings, from the mechanical room to a laundry hose, so a leak is caught at the source and shut off before it spreads.
Mechanical rooms
Boilers, water heaters and main risers, where a single failure floods fast.
HVAC and fan coils
Heat exchangers and condensate lines that drip behind walls and ceilings.
Kitchens
Supply lines, shutoffs and appliance connections under and behind the sink.
Bathrooms
Toilets, vanities and concealed in-wall fixtures on every floor.
Laundry
Washer hoses and laundry connections, a top source of overnight leaks.
Every minute changes the bill.
A leak gets bigger the longer it runs. Eddy detects in seconds and the monitoring center escalates within minutes, so the same failure is contained around minute two. Unmonitored, an after-hours leak runs six to eight hours before anyone arrives.
The leak starts at minute zero. Eddy contains it around minute two. Unmonitored, the same leak runs six to eight hours before staff arrive, and that red stretch is the avoided claim.
Build your system
Design your building's leak protection.
Two minutes of quick questions gets your building the right protection, previewed instantly.
- Sized to your asset class and budget
- Modular. Adjust anything before pricing
- Advisor follow-up within one business day
Sensors, meters and shutoff, backed by a 24/7 monitoring center.
What stage is the project at?
Pick one to start. We tune every question and the system around it.
New constructionFrom breaking ground to substantial completion.
Existing buildingInstalled in existing buildings with minimal disruption to residents and operations.About two minutes.
Reserve fund studies in Manitoba
Manitoba's Condominium Act requires every condominium corporation to complete a reserve fund study and update it at least every five years. A single uncontrolled water loss can force the special assessment that planning was meant to prevent, so keeping water losses off the books protects the reserve plan itself.
A team behind every alert
A 3 a.m. alert is one chime. Nobody is awake to hear it.
Fast response is not just the hardware. The technology sees the water in seconds, and the managed service behind it, a monitoring center that calls your team within minutes, turns that into a contained event before it becomes a claim.
Tuned by real events
Built over a decade in operating buildings.
Eddy has been inside buildings since 2014. Sensor placement, alert thresholds and the monitoring-center playbook are tuned by what real water events across our monitored properties keep teaching us.
Built for the building
Sized to how the water system behaves.
Multi-family stacks, commercial towers, hospitality suites, course-of-construction projects. Each water system has its own failure pattern. The coverage map, response chain and shutoff sequence are scoped to the property in front of us, not a template.
Detect, contain, document
Every event leads to a closed incident.
Sensors find where water escaped. Automatic shutoff isolates the affected zone. The 24/7 monitoring center calls your team within minutes and stays on it until it's closed, with a Leak Incident Report on file.
Built for Winnipeg winters
Eddy protects condo towers, commercial buildings and full portfolios across North America from its Toronto monitoring center, with 150,000+ active devices in the field. In Winnipeg the program lands where the winter risk lives, with point-of-leak sensors in suites and mechanical rooms, flow monitoring on risers and mains and automatic shutoff that closes the water when a line lets go on a 30-below night.
Solutions for every building
Eddy protects every asset type the same way, with monitoring and shutoff tuned to how each building's water system behaves.
Multifamily and condos
Protect every suite and riser across high-rise and mid-rise residential.
Commercial
Keep Class A offices and mixed-use towers dry, floor by floor.
Construction
Cover active sites where water damage is a leading cause of loss.
Hospitality
Guard guest floors and back-of-house without disrupting the stay.
Institutional
Safeguard campuses, hospitals and labs where contents are irreplaceable.
Industrial
Watch process water and facility systems around the clock.
Winnipeg water leak detection FAQ
Yes. Eddy serves buildings nationwide across Canada and the US, with installation crews coordinated remotely and the monitoring center in Toronto covering every time zone. Winnipeg condos, apartment buildings and commercial properties run on the same managed program as buildings anywhere else in the portfolio.
Continuous monitoring is built for exactly that. Point-of-leak sensors in suites, mechanical rooms and parkade areas catch water at the source and flow monitoring spots the abnormal run that follows a burst line. Operators call the building's contacts through the escalation protocol within minutes of the alerts, and the system can shut the water off automatically or on a remote command.
It does not replace the reserve fund study Manitoba's Condominium Act requires every five years, but it protects the plan the study produces. A single uncontrolled water loss can trigger the kind of unplanned spending reserve planning exists to prevent, and Eddy's monitoring records give the board documentation of how the building's water systems are actually performing.
Insurers across North America recognize managed leak detection. Eddy programs have delivered premium savings of up to 20%, with deductible reductions of up to 80% documented at individual properties. Outcomes vary by insurer and building, so the practical step is bringing Eddy's documented monitoring and response record into your next renewal conversation.
Yes. Eddy is designed to layer onto existing buildings without a plumbing overhaul. Building-grade LoRaWAN wireless holds a signal through concrete and steel, and sensors and flow monitoring install around the systems you already have. Older stock is exactly where concealed supply-line failures are most common, which makes it some of the most valuable coverage in a portfolio.
How Eddy works
Eddy Solutions is managed water leak detection for builders, commercial asset managers and property managers, hospitals, hotels and conference centers, data centers and multifamily residential buildings across North America. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated and documented without your team running the response.
Eddy monitors 150,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.
The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.
Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in North America, please reach out directly to sghanbarian@eddysolutions.com.
Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems and insurance program. Our first step is an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals come from our technical team in 7 days or less.
You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.
Smart water leak detection uses connected sensors and flow meters to watch a building's plumbing in real time, instead of waiting for someone to find a leak. Point-of-leak sensors catch water at the source and smart flow meters spot an abnormal run or a burst riser, and the system can shut the water off automatically or on a remote command. With Eddy, a 24/7 monitoring center acts on every alert, so detection turns into a response, not just a notification.
A home leak detector is usually a single sensor that pings an app. Commercial and multifamily leak detection has to cover dozens of risers, suites and mechanical rooms, hold a signal through concrete and steel and produce the documented response insurers expect. Eddy is built for that scale, with building-grade LoRaWAN wireless, point-of-leak and flow coverage across the property, automatic shutoff up to building mains and a managed 24/7 monitoring center.
Leak detection finds the water. Water leak protection stops the loss. Detection on its own is an alert that still needs someone to act on it. Eddy pairs detection with automatic shutoff and a 24/7 monitoring center that escalates the alert and closes the water, so the building is protected, not just alerted.
Yes. Eddy protects multifamily and condo towers, Class A offices and mixed-use buildings, hospitality, institutional and industrial properties and active construction sites. The same managed program tunes the sensor density, shutoff strategy and reporting to how each building's water system behaves. See the full product suite at eddysolutions.com/products.