Eddy vs Flo by Moen
Eddy vs Flo by Moen: which leak detection system is right for your building?
Flo by Moen carries strong consumer recognition. Eddy is built for the commercial and multifamily buildings where WiFi drops out and an alert needs a human response.
Why choose Eddy over Flo by Moen
Residential-grade systems and commercial portfolios are different products.
LoRaWAN, not WiFi
Flo runs on 2.4 GHz WiFi. Eddy uses LoRaWAN, a long-range protocol engineered for concrete cores, mechanical rooms and high-rise environments where resident WiFi cannot reach.
A staffed monitoring center
Flo sends notifications to a smartphone app. Eddy operates a 24/7 monitoring center that calls your team minutes after the alert and stays on the line until response is confirmed.
Built for commercial and multifamily portfolios
Eddy's program is engineered for owners and operators with hundreds of buildings: portfolio dashboards, role-based access, insurer-grade reporting.
Eddy vs Flo by Moen: feature by feature
Both systems detect leaks. Here is how the network, response chain and portfolio capabilities compare.
Network protocol
Eddy
LoRaWAN, long-range wireless engineered for concrete and steel.
Flo by Moen
WiFi (2.4 GHz) for device communication.
Why it matters: WiFi fails in concrete cores, mechanical rooms and across resident networks in high-rise buildings.
24/7 monitoring center
Eddy
Live operators support, confirm and escalate every alert.
Flo by Moen
App and phone notifications when leaks are detected.
Why it matters: An alert at 2 AM means nothing without action. Eddy puts a human on the line minutes after the alert.
Building type focus
Eddy
Multifamily, commercial, hospitality, institutional, industrial and construction.
Flo by Moen
Residential and light multifamily; commercial use is secondary.
Why it matters: Coverage choices, sensor density and reporting formats differ between residential and commercial-grade programs.
Sensor ecosystem
Eddy
Humidity, temperature and water-presence sensors plus rope and probe attachments for specialized detection.
Flo by Moen
Smart Water Detectors and the Flo smart shutoff at the main feed.
Why it matters: Point-of-leak sensors near high-risk fixtures catch surface events that flow detection misses.
Insurance reporting
Eddy
Automated uptime, incident and response-time reports.
Flo by Moen
Usage data; carrier-formatted incident reporting not standard for portfolios.
Why it matters: Insurers want structured mitigation evidence at renewal, not screenshots from a consumer app.
Construction-to-operations coverage
Eddy
Same hardware protects the project from rough-in through occupancy and into operations.
Flo by Moen
Operational deployment focus.
Why it matters: The leaks that hit hardest happen during fit-out and just after handover. Eddy is on the building for both.
Per-unit submetering and resident billing
Eddy
Eddy IQ M-Bus meters and unit smart sub-metering capture unit-level consumption and feed your submetering company by M-Bus or API for usage-based resident billing, on the same network that runs leak detection, shutoff and a staffed 24/7 monitoring center.
Flo by Moen
The multifamily system monitors per-unit usage and sets conservation goals, but it is a leak-detection flow sensor, not a certified meter feeding a submetering company for usage-based resident billing.
Why it matters: Per-unit usage dashboards help with conservation, but billing residents on usage needs a metering layer that integrates with your submetering provider.
Talk to a leak-detection advisor about your portfolio
If you are evaluating Flo by Moen for a multifamily portfolio, the Eddy team can walk through where commercial-grade response and reporting change the math.
Talk to a leak-detection advisorGetting started is easy
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Talk to a leak-detection advisorFAQ
WiFi was designed for short-range connectivity in homes. In concrete and steel high-rises it drops out across mechanical rooms, elevator shafts and dense suite walls. Resident networks are not consistent across a portfolio.
Eddy's LoRaWAN backbone uses 915 MHz long-range radio that penetrates these environments, with one gateway typically covering two floors of a high-rise.
Flo by Moen is engineered as a residential and light-multifamily product. It can be deployed in commercial buildings, but the network and reporting features are not built around commercial-grade response chains and insurer documentation.
Automated uptime, incident and response-time reports. Operators have used the documentation to drive deductible reductions of up to $150K and premium savings of up to 20%.
Yes. Eddy retrofits into existing buildings without rip-and-replace. Eddy Link drives third-party valves up to 18 inches and reads existing Sensus, Neptune, Badger and Mueller meters.