Water leak detection in Chicago for commercial and multifamily buildings
Managed leak detection, 24/7 monitoring and automatic shutoff for high-rises, condos and commercial buildings across Chicagoland.
- 140,000+
- active smart devices in the field
- $2.26M
- in water costs saved in 2025
- 24/7
- monitoring center
Chicago is a high-rise city on a lake, with dense vertical stock of every age along the waterfront and through the Loop. One concealed leak high in a tower can reach many floors before anyone sees it.
Leaks trace back to many causes. Failed valves and fittings, appliance and HVAC connections, supply-line breaks and the deep winter freezes the city is known for. A burst line on a cold night can flood a building before morning.
Where leaks start in Chicago buildings
Many points of failure
Valves, fittings, appliance hoses, HVAC lines and supply lines can all let go, in new and established buildings alike. Most failures stay hidden until damage appears below.
Frozen and burst pipes
Long stretches below freezing put supply lines in exterior walls and unheated spaces at risk of bursting, a leading driver of winter water claims.
High-rise cascade risk
In tall lakefront towers a single failure on an upper floor can damage dozens of units at once. Early detection and fast shutoff contain the loss.
Every minute changes the bill.
A leak gets bigger the longer it runs. Eddy detects in seconds and the monitoring center escalates within minutes, so the same failure is contained around minute two. Unmonitored, an after-hours leak runs six to eight hours before anyone arrives.
The leak starts at minute zero. Eddy contains it around minute two. Unmonitored, the same leak runs six to eight hours before staff arrive, and that red stretch is the avoided claim.
Build your system, one question at a time.
Build Your System is a guided builder. Pick the project stage to begin and it maps the sensors, valves and budget for your building.
- Answer a few quick questions about the building.
- Watch the recommended system and budget take shape.
- Save the spec and share it with your team.
Pick the project stage to begin.
Built as a service, not a product
A 3 a.m. alert is one chime. Nobody is awake to hear it.
Fast response is not just the hardware. The technology sees the water in seconds, and the managed service behind it, a monitoring center that calls your team within minutes, turns that into a contained event before it becomes a claim.
Tuned by real events
Built over a decade in operating buildings.
Eddy has been inside buildings since 2014. Sensor placement, alert thresholds and the monitoring-center playbook are tuned by what real water events across our monitored properties keep teaching us.
Built for the building
Sized to how the water system behaves.
Multi-family stacks, commercial towers, hospitality suites, course-of-construction projects. Each water system has its own failure pattern. The coverage map, response chain and shutoff sequence are scoped to the property in front of us, not a template.
Detect, contain, document
Every event leads to a closed incident.
Sensors find where water escaped. Automatic shutoff isolates the affected zone. The 24/7 monitoring center calls your team within minutes and stays on it until it's closed, with a Leak Incident Report on file.
Built for high-rise vertical stock
Eddy protects exactly the kind of dense, high-value towers Chicago is full of, with verification and automatic or remote shutoff handled around the clock by the monitoring center.
Solutions for every building
Eddy protects every asset type the same way, with monitoring and shutoff tuned to how each building's water system behaves.
Multifamily and condos
Protect every suite and riser across high-rise and mid-rise residential.
Commercial
Keep Class A offices and mixed-use towers dry, floor by floor.
Construction
Cover active sites where water damage is a leading cause of loss.
Hospitality
Guard guest floors and back-of-house without disrupting the stay.
Institutional
Safeguard campuses, hospitals and labs where contents are irreplaceable.
Industrial
Watch process water and facility systems around the clock.
Chicago water leak detection FAQ
Yes. Eddy protects commercial and multifamily buildings across the city and the surrounding suburbs.
The monitoring center verifies the alert and escalates within minutes through your contact list. Water can shut off automatically or on a remote command, any hour of the night.
Yes. Eddy layers onto existing buildings without a full plumbing overhaul. Sensors and flow monitoring install around the systems you already have.
How Eddy works
Eddy Solutions is a managed water leak detection solution provider serving Constructors, Commercial Asset Managers, Property Managers, Hospitals, Hotels and Conference Centers, Data Centers, and Multi-Family Residential buildings across the Greater Chicago Area. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center, and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated, and documented without your team running the response.
Eddy monitors 140,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.
The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.
Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in the Greater Chicago Area, please reach out directly to sghanbarian@eddysolutions.com.
Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems, and insurance program. Our first step is setting up an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals are generated by our technical team and provided in 7 days or less.
You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.