Water leak detection in Denver for commercial and multifamily buildings

Managed leak detection, 24/7 monitoring and automatic shutoff for multifamily and commercial buildings across the Front Range.

Downtown Denver from above with the Front Range behind
150,000+
active smart devices in the field
$2.26M
in water costs saved in 2025
24/7
monitoring center

Why Denver buildings carry water risk

In Capitol Hill, mansions were converted and then torn down for larger apartment buildings after Colfax was zoned commercial in the 1920s. Residents nearest the Capitol now live in apartments and condos, and brick blocks from 1929 and the 1930s still stand on Sherman Street. In buildings that old, supply lines, valves and fittings can be original. Galvanized steel, common before the 1960s, corrodes from the inside once its zinc coating is gone and eventually leaks. A failure on an upper floor runs down through every unit below.

The newer stock is mostly rental. Metro Denver condo building fell to about 600 units a year in 2018 to 2022, roughly 80% below its 2002 to 2006 pace, as builders struggled to insure condo projects against defect claims. Apartments filled the gap, with a record number delivered in the year to mid-2024. Downtown, seven office-to-housing conversions could add 1,200 homes. New plumbing tends to fail early, at push-fit fittings, appliance connections and condensate lines.

Then the season sets the stakes. Denver's average freeze season runs from October 7 to May 5, and swings are sharp: on December 21, 2022, the airport reading fell 37 degrees in an hour, then hit minus 24. Pipes on exterior walls and in unheated basements and garages are vulnerable, and a frozen pipe can gush as it thaws. Eddy's 24/7 monitoring center in Toronto confirms every alert and can close a valve remotely when the building's response plan calls for it.

Where leaks start in Denver buildings

Capitol Hill buildings on decades-old pipe

Many Capitol Hill apartment buildings went up in place of mansions after the 1920s, and some may still run original supply lines, valves and fittings. Galvanized steel from before the 1960s corrodes from the inside until it leaks. The first sign is usually a stain a floor down.

Freeze bursts in walls and garages

After Denver hit minus 24 in December 2022, Denver's fire department answered hundreds of calls in a single day, most about water problems. Pipes on exterior walls and in unheated basements and garages are vulnerable. Automatic shutoff stops a burst line, day or night.

A record wave of new apartments

Metro Denver delivered a record number of new apartments in the year to mid-2024. Fittings, supply lines and appliance connections often fail in the first years of occupancy. Monitoring from day one catches those early failures.

Drought pricing on top of tiered rates

Denver Water bills apartment and commercial accounts at higher rates for use above their January to March average. After a Stage 1 drought declaration in March 2026, a drought charge sits on top of those tiers through April 2027. A leak that runs through the warm months is billed at those higher rates.

Smart leak detection in Denver

A smart water leak detection system pairs wireless sensors and smart meters with automatic shutoff, so a Denver building catches a leak in seconds instead of discovering it from a ceiling stain. Eddy runs the full stack as one managed program with a staffed 24/7 monitoring center on the chain.

Sensors plus flow intelligence

3-in-1 wireless sensors watch high-risk spaces for water, temperature and humidity while smart meters flag abnormal flow against thresholds learned from the building's own baseline.

No building Wi-Fi needed

Devices run on Eddy's own LoRaWAN network at 915 MHz, a long-range radio that holds a signal through concrete. Gateways backhaul over Ethernet or LTE cellular, and with cellular backhaul monitoring stays up even if building internet goes down.

Shutoff plus a live response

Automatic valves close the moment a configured rule fires, and Eddy's monitoring center calls the building's contacts within minutes of every alert. Every confirmed event closes with a Leak Incident Report.

See how the Eddy system works, from sensor placement to the monitoring center.

Coverage map

How Eddy works in a Denver building.

Denver's big day-to-night temperature swings stress pipes and joints, and rapid residential growth puts a lot of new plumbing under load. Turn the building to see where sensors, meters and valves sit, then run a leak through the system, from the first drop to the monitoring center's response.

Cutaway model of an occupied mid-rise showing Eddy sensors in the suites and risers, meters and shutoff valves in the basement mechanical room, and the rooftop gateway linked through Eddy's cloud to the 24/7 monitoring centerCutaway model of an occupied mid-rise showing Eddy sensors in the suites and risers, meters and shutoff valves in the basement mechanical room, and the rooftop gateway linked through Eddy's cloud to the 24/7 monitoring center

Occupied building · Business hours

Drag to turn the building. Select a label, or run a leak through the system.

Interactive 3D section of an occupied mid-rise, from the domestic main in the basement to the suites, risers and rooftop mechanical. It shows where Eddy places its sensors, smart meters, shutoff valves and LoRaWAN gateway, and how alerts travel through Eddy's cloud to the 24/7 monitoring center.

The system

Detect, control and respond, in one managed program.

Sensors sit where leaks start and meters watch the flow. Valves close on the rules you set, and a 24/7 monitoring center follows each alert until your team has eyes on it.

3 layers and 16 close-ups in this building

Detect

Two ways to find a leak before it finds a unit.

Sensors sit where leaks start, and meters watch the flow for the leaks no sensor can reach.

8 close-ups · select one to zoom in

Point-of-leak

Flow-based

Control

Valves that close the water before it closes the unit.

Valves close on the rules you set, automatically on a threshold or remotely from the dashboard.

4 close-ups · select one to zoom in

Respond

A live monitoring center that closes the loop.

Alerts go through Eddy's cloud to a 24/7 monitoring center, and an operator calls your team until someone has eyes on the water.

4 close-ups · select one to zoom in

What happens in a leak, step by step
  1. A washing machine supply hose bursts in a suite upstairs.
  2. Eddy H2O under the washer detects water and sends the alert over LoRaWAN.
  3. The building's gateway relays it. Your team and the 24/7 monitoring center are alerted at the same time.
  4. A shutoff rule closes the suite's Eddy IQ valve. The water stops at the source.
  5. An operator confirms the alert and calls your on-site team through the escalation protocol.

Automatic shutoff is configured per building. Some sites use operator-coordinated isolation instead.

Smart sensors at every leak point

Eddy places point-of-leak sensors and smart flow meters where water damage actually starts in Denver buildings, from the mechanical room to a laundry hose, so a leak is caught at the source and shut off before it spreads.

Eddy smart leak detection in a building mechanical rooms setting

Mechanical rooms

Boilers, water heaters and main risers, where a single failure floods fast.

Eddy smart leak detection in a building hvac and fan coils setting

HVAC and fan coils

Heat exchangers and condensate lines that drip behind walls and ceilings.

Eddy smart leak detection in a building kitchens setting

Kitchens

Supply lines, shutoffs and appliance connections under and behind the sink.

Eddy smart leak detection in a building bathrooms setting

Bathrooms

Toilets, vanities and concealed in-wall fixtures on every floor.

Eddy smart leak detection in a building laundry setting

Laundry

Washer hoses and laundry connections, a top source of overnight leaks.

Detect fast, act fast

Every minute changes the bill.

A leak gets bigger the longer it runs. Eddy detects in seconds and the monitoring center escalates within minutes, so the same failure is contained around minute two. Unmonitored, an after-hours leak runs six to eight hours before anyone arrives.

One leak, two outcomesMinutes since the leak started
0 minmin elapsed
Eddy containedUnmonitored
Eddy isolatingminute 2
Without monitoringrunning · 0 min
min 101 hr2 hr4 hr6 hr8 hr

The leak starts at minute zero. Eddy contains it around minute two. Unmonitored, the same leak runs six to eight hours before staff arrive, and that red stretch is the avoided claim.

Build your system

Design your building's leak protection.

Two minutes of quick questions gets your building the right protection, previewed instantly.

  • Sized to your asset class and budget
  • Modular. Adjust anything before pricing
  • An Eddy team member calls soon after you submit

Sensors, meters and shutoff, backed by a 24/7 monitoring center.

Colorado's new reserve study rule for condos

Colorado's common interest law requires every association to adopt a reserve study policy covering when it has a study prepared, whether a funding plan backs it and whether it rests on a physical and financial analysis. Under HB26-1099, effective August 12, 2026, the developer of a condominium or planned community must commission and pay for an independent reserve study projecting 30 years of costs before handing control to the owners, and associations must disclose the latest study each year. Monitoring does not fund reserves. Its documented leak history gives the board real data on the plumbing.

A team behind every alert

A 3 a.m. alert is one chime. Nobody is awake to hear it.

Fast response is not just the hardware. The technology sees the water in seconds, and the managed service behind it, a monitoring center that calls your team within minutes, turns that into a contained event before it becomes a claim.

Tuned by real events

Built over a decade in operating buildings.

Eddy has been inside buildings since 2014. Sensor placement, alert thresholds and the monitoring-center playbook are tuned by what real water events across our monitored properties keep teaching us.

Built for the building

Sized to how the water system behaves.

Multi-family stacks, commercial towers, hospitality suites, course-of-construction projects. Each water system has its own failure pattern. The coverage map, response chain and shutoff sequence are scoped to the property in front of us, not a template.

Detect, contain, document

Every event leads to a closed incident.

Sensors find where water escaped. Automatic shutoff isolates the affected zone. The 24/7 monitoring center calls your team within minutes and stays on it until it's closed, with a Leak Incident Report on file.

Built for Front Range multifamily growth

Eddy protects the new multifamily and commercial buildings driving Denver's growth, with escalation and shutoff handled around the clock by the monitoring center.

Solutions for every building

Eddy protects every asset type the same way, with monitoring and shutoff tuned to how each building's water system behaves.

  • Multifamily and condos

    Protect every suite and riser across high-rise and mid-rise residential.

  • Commercial

    Keep Class A offices and mixed-use towers dry, floor by floor.

  • Construction

    Cover active sites where water damage is a leading cause of loss.

  • Hospitality

    Guard guest floors and back-of-house without disrupting the stay.

  • Institutional

    Safeguard campuses, hospitals and labs where contents are irreplaceable.

  • Industrial

    Watch process water and facility systems around the clock.

Denver water leak detection FAQ

  • Do you serve the Denver metro?

    Yes. Eddy protects commercial and multifamily buildings across Denver and the Front Range, including Aurora, Lakewood, Englewood, Littleton, Centennial, Arvada, Westminster, Thornton, Broomfield and Boulder.

  • How does Eddy handle freeze-thaw bursts?

    Eddy watches flow and the presence of water around the clock and can shut off automatically or on a remote command when a burst is detected, day or night. Point-of-leak sensors go where pipes are vulnerable, along exterior walls and in unheated basements and garages, and the monitoring center calls the building's contacts through the escalation protocol.

  • Can you protect a newly built apartment building?

    Yes. The same system covers a building from construction through occupancy, catching the early fitting and supply-line failures common in new buildings. After a record stretch of apartment deliveries across the metro, many Denver buildings are in that early stretch now.

  • Does Colorado now require submeters in new apartments?

    Yes, for new construction. Under HB26-1013, signed March 26, 2026, residential premises built with permits applied for on or after July 1, 2027 must have gas, electric and water service metered by the utility or by a submeter, and landlords who split utility bills by ratio must follow new limits. A submeter counts water for billing, while Eddy's flow monitoring watches that water for leaks and can shut it off.

  • Will monitoring help our insurance in Colorado?

    Colorado property insurance premiums rose sharply from 2018 to 2023, and at a state insurance town hall in October 2024 a small Denver association described a steep premium increase with higher deductibles. Eddy's technology is approved by most insurers across North America to provide deductible or premium savings. Programs have documented premium savings of up to 20%, and deductible reductions of up to 80% have been documented at individual properties.

How Eddy works

  • What is Eddy Solutions?

    Eddy Solutions is managed water leak detection for builders, commercial asset managers and property managers, hospitals, hotels and conference centers, data centers and multifamily residential buildings across the Denver metro. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated and documented without your team running the response.

    Eddy monitors 150,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.

  • How do we choose a commercial water leak detection company in the Denver metro?

    Look for five things. Sensors where leaks start, not only a meter on the main. Shutoff valves that close on their own when water runs. A staffed monitoring center that calls your team instead of only sending an app alert. Wireless coverage that holds a signal through concrete to mechanical rooms and parking levels. And a documented record of every event that your insurer can read.

    Eddy covers all five for buildings across the Denver metro, from a single tower to a full portfolio, with 150,000+ active devices in the field.

  • What happens after hours?

    The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.

  • Will this affect our insurance?

    Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in the Denver metro, please reach out directly to sghanbarian@eddysolutions.com.

  • How is the system sized for a building, and what does it cost?

    Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems and insurance program. Our first step is an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals come from our technical team in 7 days or less.

    You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.

  • Do we have to open walls to install Eddy?

    No. Sensor installs need no drywall cuts. Wireless sensors sit where leaks start, at fixtures, appliances, fan coils and the foot of each riser, and Eddy provisions and configures the meters and valves on the lines that need them.

  • What is smart water leak detection?

    Smart water leak detection uses connected sensors and flow meters to watch a building's plumbing in real time, instead of waiting for someone to find a leak. Point-of-leak sensors catch water at the source and smart flow meters spot an abnormal run or a burst riser, and the system can shut the water off automatically or on a remote command. With Eddy, a 24/7 monitoring center acts on every alert, so detection turns into a response, not just a notification.

  • How is commercial water leak detection different from a home leak detector?

    A home leak detector is usually a single sensor that pings an app. Commercial and multifamily leak detection has to cover dozens of risers, suites and mechanical rooms, hold a signal through concrete and steel and produce the documented response insurers expect. Eddy is built for that scale, with building-grade LoRaWAN wireless, point-of-leak and flow coverage across the property, automatic shutoff up to building mains and a managed 24/7 monitoring center.

  • What is the difference between leak detection and water leak protection?

    Leak detection finds the water. Water leak protection stops the loss. Detection on its own is an alert that still needs someone to act on it. Eddy pairs detection with automatic shutoff and a 24/7 monitoring center that escalates the alert and closes the water, so the building is protected, not just alerted.

  • Does Eddy work for both multifamily and commercial buildings?

    Yes. Eddy protects multifamily and condo towers, Class A offices and mixed-use buildings, hospitality, institutional and industrial properties and active construction sites. The same managed program tunes the sensor density, shutoff strategy and reporting to how each building's water system behaves. See the full product suite at eddysolutions.com/products.

Sources and further reading

Get your property protected.

Peace of mind, on every floor: our specialists map your building's risk points and design coverage backed by a 24/7 monitoring center.

Chat
Let's talk leak detection