Water leak detection in Boston for commercial and multifamily buildings

Yes. Eddy protects campus, institutional, commercial and multifamily buildings across Boston and the surrounding metro, including Cambridge, Somerville, Brookline, Newton, Quincy and Waltham.

Yes. Eddy is well suited to high-value institutional space, where it watches flow and the presence of water around benches, equipment and mechanical rooms. Water can shut off automatically or on a remote command, and every event is documented.

Operators in the monitoring center confirm the alert and call the building's contacts through the escalation protocol within minutes of the SMS, email and app alerts. Water can shut off automatically or on a remote command, any hour of the night.

Yes. In a stacked three-unit building every unit sits over another, so one failed supply line can reach every owner and the association's master policy. Wireless sensors install with no drywall cuts, and the same monitoring center covers a three-unit association and a 300-unit tower.

BERDO asks covered buildings for their total water use each year. Flow monitoring flags abnormal flow as it happens and documents each event, so a hidden leak does not run for months and inflate the number you report.

Eddy Solutions is managed water leak detection for builders, commercial asset managers and property managers, hospitals, hotels and conference centers, data centers and multifamily residential buildings across Greater Boston. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated and documented without your team running the response.

Eddy monitors 150,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.

Look for five things. Sensors where leaks start, not only a meter on the main. Shutoff valves that close on their own when water runs. A staffed monitoring center that calls your team instead of only sending an app alert. Wireless coverage that holds a signal through concrete to mechanical rooms and parking levels. And a documented record of every event that your insurer can read.

Eddy covers all five for buildings across Greater Boston, from a single tower to a full portfolio, with 150,000+ active devices in the field.

The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.

Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in Greater Boston, please reach out directly to sghanbarian@eddysolutions.com.

Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems and insurance program. Our first step is an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals come from our technical team in 7 days or less.

You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.

No. Sensor installs need no drywall cuts. Wireless sensors sit where leaks start, at fixtures, appliances, fan coils and the foot of each riser, and Eddy provisions and configures the meters and valves on the lines that need them.

Smart water leak detection uses connected sensors and flow meters to watch a building's plumbing in real time, instead of waiting for someone to find a leak. Point-of-leak sensors catch water at the source and smart flow meters spot an abnormal run or a burst riser, and the system can shut the water off automatically or on a remote command. With Eddy, a 24/7 monitoring center acts on every alert, so detection turns into a response, not just a notification.

A home leak detector is usually a single sensor that pings an app. Commercial and multifamily leak detection has to cover dozens of risers, suites and mechanical rooms, hold a signal through concrete and steel and produce the documented response insurers expect. Eddy is built for that scale, with building-grade LoRaWAN wireless, point-of-leak and flow coverage across the property, automatic shutoff up to building mains and a managed 24/7 monitoring center.

Leak detection finds the water. Water leak protection stops the loss. Detection on its own is an alert that still needs someone to act on it. Eddy pairs detection with automatic shutoff and a 24/7 monitoring center that escalates the alert and closes the water, so the building is protected, not just alerted.

Yes. Eddy protects multifamily and condo towers, Class A offices and mixed-use buildings, hospitality, institutional and industrial properties and active construction sites. The same managed program tunes the sensor density, shutoff strategy and reporting to how each building's water system behaves. See the full product suite at eddysolutions.com/products.