Water leak detection in Boston for commercial and multifamily buildings
Managed leak detection, 24/7 monitoring and automatic shutoff for campuses, condos and commercial buildings across Greater Boston.
- 140,000+
- active smart devices in the field
- $2.26M
- in water costs saved in 2025
- 24/7
- monitoring center
Boston mixes dense residential, a deep base of universities and hospitals, and a long, hard winter. That combination puts a lot of high-value, around-the-clock buildings in the path of water damage.
Leaks come from many directions. Failed valves and fittings, appliance and HVAC connections, supply-line breaks and the severe freezes New England is known for. A burst on a cold night can reach floors of irreplaceable space.
Where leaks start in Boston buildings
Many points of failure
Valves, fittings, appliance hoses, HVAC lines and supply lines can all let go, in new and established buildings alike.
Frozen and burst pipes
Long New England winters put supply lines in exterior walls and unheated spaces at risk of bursting, a leading driver of winter claims.
High-value institutional space
Labs, libraries and hospital floors hold contents a leak can ruin in minutes. Continuous monitoring and fast shutoff protect what cannot be replaced.
Every minute changes the bill.
A leak gets bigger the longer it runs. Eddy detects in seconds and the monitoring center escalates within minutes, so the same failure is contained around minute two. Unmonitored, an after-hours leak runs six to eight hours before anyone arrives.
The leak starts at minute zero. Eddy contains it around minute two. Unmonitored, the same leak runs six to eight hours before staff arrive, and that red stretch is the avoided claim.
Build your system, one question at a time.
Build Your System is a guided builder. Pick the project stage to begin and it maps the sensors, valves and budget for your building.
- Answer a few quick questions about the building.
- Watch the recommended system and budget take shape.
- Save the spec and share it with your team.
Pick the project stage to begin.
Built as a service, not a product
A 3 a.m. alert is one chime. Nobody is awake to hear it.
Fast response is not just the hardware. The technology sees the water in seconds, and the managed service behind it, a monitoring center that calls your team within minutes, turns that into a contained event before it becomes a claim.
Tuned by real events
Built over a decade in operating buildings.
Eddy has been inside buildings since 2014. Sensor placement, alert thresholds and the monitoring-center playbook are tuned by what real water events across our monitored properties keep teaching us.
Built for the building
Sized to how the water system behaves.
Multi-family stacks, commercial towers, hospitality suites, course-of-construction projects. Each water system has its own failure pattern. The coverage map, response chain and shutoff sequence are scoped to the property in front of us, not a template.
Detect, contain, document
Every event leads to a closed incident.
Sensors find where water escaped. Automatic shutoff isolates the affected zone. The 24/7 monitoring center calls your team within minutes and stays on it until it's closed, with a Leak Incident Report on file.
Trusted on campuses and institutional buildings
Eddy protects institutional and campus buildings where downtime and lost contents are not an option, with verification and shutoff handled around the clock by the monitoring center.
Solutions for every building
Eddy protects every asset type the same way, with monitoring and shutoff tuned to how each building's water system behaves.
Multifamily and condos
Protect every suite and riser across high-rise and mid-rise residential.
Commercial
Keep Class A offices and mixed-use towers dry, floor by floor.
Construction
Cover active sites where water damage is a leading cause of loss.
Hospitality
Guard guest floors and back-of-house without disrupting the stay.
Institutional
Safeguard campuses, hospitals and labs where contents are irreplaceable.
Industrial
Watch process water and facility systems around the clock.