Water leak detection in New York for commercial and multifamily buildings

Yes. Eddy protects commercial and multifamily buildings in Manhattan, Brooklyn, Queens, the Bronx and Staten Island. It also serves the wider metro from Westchester and Long Island to Jersey City and Hoboken, and the 24/7 monitoring center in Toronto watches every building around the clock.

Yes. Eddy layers onto the plumbing a building already has, prewar galvanized risers included, and wireless point-of-leak sensors on a LoRaWAN network install with no drywall cuts. Monitoring does not replace an aging riser, but it catches the slow leaks one produces and documents every event for the board and its insurer.

DEP's leak notification program watches the building's water meter and sends an alert when use suddenly spikes. That tells you water is moving somewhere in the building. Eddy's point-of-leak sensors and flow monitoring show where, and water can shut off automatically or on a remote command.

Local Law 55 requires owners of buildings with three or more apartments to inspect units every year for mold and pests and to correct underlying defects such as moisture. Repeat mold and leak violations can also put a building into HPD's Underlying Conditions Program, which requires the owner to find and fix the cause within four months. Catching leaks while they are small keeps them from turning into mold, violations and orders.

Eddy's technology is approved by most insurers across North America to provide deductible or premium savings. Programs have documented premium savings of up to 20%, and deductible reductions of up to 80% have been documented at individual properties. New York renewals swing on claims history, so a documented record of leaks caught early is worth bringing to your broker.

Eddy Solutions is managed water leak detection for builders, commercial asset managers and property managers, hospitals, hotels and conference centers, data centers and multifamily residential buildings across New York. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated and documented without your team running the response.

Eddy monitors 150,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.

Look for five things. Sensors where leaks start, not only a meter on the main. Shutoff valves that close on their own when water runs. A staffed monitoring center that calls your team instead of only sending an app alert. Wireless coverage that holds a signal through concrete to mechanical rooms and parking levels. And a documented record of every event that your insurer can read.

Eddy covers all five for buildings across New York, from a single tower to a full portfolio, with 150,000+ active devices in the field.

The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.

Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in New York, please reach out directly to sghanbarian@eddysolutions.com.

Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems and insurance program. Our first step is an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals come from our technical team in 7 days or less.

You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.

No. Sensor installs need no drywall cuts. Wireless sensors sit where leaks start, at fixtures, appliances, fan coils and the foot of each riser, and Eddy provisions and configures the meters and valves on the lines that need them.

Smart water leak detection uses connected sensors and flow meters to watch a building's plumbing in real time, instead of waiting for someone to find a leak. Point-of-leak sensors catch water at the source and smart flow meters spot an abnormal run or a burst riser, and the system can shut the water off automatically or on a remote command. With Eddy, a 24/7 monitoring center acts on every alert, so detection turns into a response, not just a notification.

A home leak detector is usually a single sensor that pings an app. Commercial and multifamily leak detection has to cover dozens of risers, suites and mechanical rooms, hold a signal through concrete and steel and produce the documented response insurers expect. Eddy is built for that scale, with building-grade LoRaWAN wireless, point-of-leak and flow coverage across the property, automatic shutoff up to building mains and a managed 24/7 monitoring center.

Leak detection finds the water. Water leak protection stops the loss. Detection on its own is an alert that still needs someone to act on it. Eddy pairs detection with automatic shutoff and a 24/7 monitoring center that escalates the alert and closes the water, so the building is protected, not just alerted.

Yes. Eddy protects multifamily and condo towers, Class A offices and mixed-use buildings, hospitality, institutional and industrial properties and active construction sites. The same managed program tunes the sensor density, shutoff strategy and reporting to how each building's water system behaves. See the full product suite at eddysolutions.com/products.