Water leak detection in Washington for commercial and multifamily buildings
Managed leak detection, 24/7 monitoring and automatic shutoff for condos, Class A offices and commercial buildings across the DMV.
- 140,000+
- active smart devices in the field
- $2.26M
- in water costs saved in 2025
- 24/7
- monitoring center
Washington pairs a deep base of Class A office space with dense condo and multifamily stock across the District and the surrounding DMV. A lot of high-value square footage sits exposed to water damage.
Leaks come from many directions. Failed valves and fittings, appliance and HVAC connections, supply-line breaks and the winter freezes the region sees most years. One concealed leak can reach floors of premium space.
Where leaks start in Washington buildings
Many points of failure
Valves, fittings, appliance hoses, HVAC lines and supply lines can all let go, in new and established buildings alike.
Frozen and burst pipes
Cold snaps put supply lines in exterior walls and unheated spaces at risk of bursting, a common driver of winter claims in the region.
High-value office and condo stock
Class A offices and high-end condos mean one leak can damage a lot of premium space at once. Early detection and fast shutoff contain the loss.
Smart sensors at every leak point
Eddy places point-of-leak sensors and smart flow meters where water damage actually starts in Washington buildings, from the mechanical room to a laundry hose, so a leak is caught at the source and shut off before it spreads.
Mechanical rooms
Boilers, water heaters and main risers, where a single failure floods fast.
HVAC and fan coils
Heat exchangers and condensate lines that drip behind walls and ceilings.
Kitchens
Supply lines, shutoffs and appliance connections under and behind the sink.
Bathrooms
Toilets, vanities and concealed in-wall fixtures on every floor.
Laundry
Washer hoses and laundry connections, a top source of overnight leaks.
Every minute changes the bill.
A leak gets bigger the longer it runs. Eddy detects in seconds and the monitoring center escalates within minutes, so the same failure is contained around minute two. Unmonitored, an after-hours leak runs six to eight hours before anyone arrives.
The leak starts at minute zero. Eddy contains it around minute two. Unmonitored, the same leak runs six to eight hours before staff arrive, and that red stretch is the avoided claim.
Build your system, one question at a time.
Build Your System is a guided builder. Pick the project stage to begin and it maps the sensors, valves and budget for your building.
- Answer a few quick questions about the building.
- Watch the recommended system and budget take shape.
- Save the spec and share it with your team.
Pick the project stage to begin.
A team behind every alert
A 3 a.m. alert is one chime. Nobody is awake to hear it.
Fast response is not just the hardware. The technology sees the water in seconds, and the managed service behind it, a monitoring center that calls your team within minutes, turns that into a contained event before it becomes a claim.
Tuned by real events
Built over a decade in operating buildings.
Eddy has been inside buildings since 2014. Sensor placement, alert thresholds and the monitoring-center playbook are tuned by what real water events across our monitored properties keep teaching us.
Built for the building
Sized to how the water system behaves.
Multi-family stacks, commercial towers, hospitality suites, course-of-construction projects. Each water system has its own failure pattern. The coverage map, response chain and shutoff sequence are scoped to the property in front of us, not a template.
Detect, contain, document
Every event leads to a closed incident.
Sensors find where water escaped. Automatic shutoff isolates the affected zone. The 24/7 monitoring center calls your team within minutes and stays on it until it's closed, with a Leak Incident Report on file.
Built for Class A and high-value condo stock
Eddy protects exactly the kind of premium office and residential buildings the DMV is full of, with escalation and shutoff handled around the clock by the monitoring center.
Solutions for every building
Eddy protects every asset type the same way, with monitoring and shutoff tuned to how each building's water system behaves.
Multifamily and condos
Protect every suite and riser across high-rise and mid-rise residential.
Commercial
Keep Class A offices and mixed-use towers dry, floor by floor.
Construction
Cover active sites where water damage is a leading cause of loss.
Hospitality
Guard guest floors and back-of-house without disrupting the stay.
Institutional
Safeguard campuses, hospitals and labs where contents are irreplaceable.
Industrial
Watch process water and facility systems around the clock.
Washington water leak detection FAQ
Yes. Eddy protects commercial and multifamily buildings across the District and the surrounding Maryland and Virginia metro.
Yes. Eddy watches flow and the presence of water across floors and risers, acts on alerts at the monitoring center and can shut off water automatically before a leak spreads.
The monitoring center confirms the alert and escalates within minutes through your contact list. Water can shut off automatically or on a remote command at any hour.
How Eddy works
Eddy Solutions is managed water leak detection for builders, commercial asset managers and property managers, hospitals, hotels and conference centers, data centers and multifamily residential buildings across the Washington, DC metro. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated and documented without your team running the response.
Eddy monitors 140,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.
The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.
Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in the Washington, DC metro, please reach out directly to sghanbarian@eddysolutions.com.
Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems and insurance program. Our first step is an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals come from our technical team in 7 days or less.
You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.
Smart water leak detection uses connected sensors and flow meters to watch a building's plumbing in real time, instead of waiting for someone to find a leak. Point-of-leak sensors catch water at the source and smart flow meters spot an abnormal run or a burst riser, and the system can shut the water off automatically or on a remote command. With Eddy, a 24/7 monitoring center acts on every alert, so detection turns into a response, not just a notification.
A home leak detector is usually a single sensor that pings an app. Commercial and multifamily leak detection has to cover dozens of risers, suites and mechanical rooms, hold a signal through concrete and steel and produce the documented response insurers expect. Eddy is built for that scale, with building-grade LoRaWAN wireless, point-of-leak and flow coverage across the property, automatic shutoff up to building mains and a managed 24/7 monitoring center.
Leak detection finds the water. Water leak protection stops the loss. Detection on its own is an alert that still needs someone to act on it. Eddy pairs detection with automatic shutoff and a 24/7 monitoring center that escalates the alert and closes the water, so the building is protected, not just alerted.
Yes. Eddy protects multifamily and condo towers, Class A offices and mixed-use buildings, hospitality, institutional and industrial properties and active construction sites. The same managed program tunes the sensor density, shutoff strategy and reporting to how each building's water system behaves. See the full product suite at eddysolutions.com/products.