Water leak detection in Mississauga for commercial and multifamily buildings
Managed leak detection, 24/7 monitoring and automatic shutoff for condos and commercial buildings across Mississauga and the west GTA.

- 150,000+
- active smart devices in the field
- $2.26M
- in water costs saved in 2025
- 24/7
- monitoring center
Why Mississauga buildings carry water risk
More than a quarter of Mississauga's occupied homes are in apartment buildings of five or more storeys and 28% are condos. More than a third were built between 1991 and 2010, a span that includes the years Kitec piping went into GTA high-rises, from the mid-1990s to about 2007. Kitec's brass fittings corrode and its pipes can burst, often doing extensive damage in a short time. In a tower, one failure on an upper floor runs down through every suite below it.
The next wave is taller still. Plans announced in 2020 for the parking lots around Square One call for 37 towers and more than 18,000 homes. In Port Credit, Brightwater is adding nearly 3,000 condos and townhomes on former refinery land. The Hazel McCallion Line, an 18-kilometre LRT from Port Credit to Brampton, is still under construction. New towers carry their own early failures at fittings, appliance connections and HVAC lines, usually in the first years of occupancy.
Winter here swings more than it settles. Toronto Pearson, which sits in Mississauga, averages about 137 days a year with a low at or below freezing but only about 53 that stay frozen all day. Pipes in exterior walls and garages freeze and thaw all season. Eddy's 24/7 monitoring center next door in Toronto confirms every alert, calls the building's contacts through the escalation protocol within minutes of the SMS, email and app alerts and can close a valve remotely when the response plan calls for it.
Where leaks start in Mississauga buildings
Kitec in towers built 1995 to 2007
Towers finished between the mid-1990s and about 2007 may carry Kitec. Its brass fittings corrode and its pipes can burst, often doing extensive damage in a short time. Point-of-leak sensors and flow monitoring watch the lines most likely to fail.
Freeze and thaw all winter
Pearson averages about 137 days a year with a low at or below freezing but only about 53 that stay frozen all day. Lines in exterior walls, garages and unheated spaces freeze and thaw again and again. A split pipe often shows itself only on the thaw.
Deductibles that land on owners
A by-law under Ontario's Condominium Act can make an owner who causes damage to other units or the common elements pay the lesser of the repair cost or the corporation's deductible. Across Canada, some condo boards have raised deductibles from about $10,000 to as much as $150,000.
One water meter for the whole building
Peel has no individual water meters in multi-unit buildings, so it bills the building as a whole. Its utility rates rose again for 2026. A running toilet or hidden leak in any suite lands on the corporation's bill, and flow monitoring flags that abnormal use.
Smart leak detection in Mississauga
A smart water leak detection system pairs wireless sensors and smart meters with automatic shutoff, so a Mississauga building catches a leak in seconds instead of discovering it from a ceiling stain. Eddy runs the full stack as one managed program with a staffed 24/7 monitoring center on the chain.
Sensors plus flow intelligence
3-in-1 wireless sensors watch high-risk spaces for water, temperature and humidity while smart meters flag abnormal flow against thresholds learned from the building's own baseline.
No building Wi-Fi needed
Devices run on Eddy's own LoRaWAN network at 915 MHz, a long-range radio that holds a signal through concrete. Gateways backhaul over Ethernet or LTE cellular, and with cellular backhaul monitoring stays up even if building internet goes down.
Shutoff plus a live response
Automatic valves close the moment a configured rule fires, and Eddy's monitoring center calls the building's contacts within minutes of every alert. Every confirmed event closes with a Leak Incident Report.
See how the Eddy system works, from sensor placement to the monitoring center.
Coverage map
How Eddy works in a Mississauga building.
Mississauga towers stack plumbing tightly, and months below freezing put supply lines in unheated areas and exterior walls at risk. Turn the building to see where sensors, meters and valves sit, then run a leak through the system, from the first drop to the monitoring center's response.


Occupied building · Business hours
Drag to turn the building. Select a label, or run a leak through the system.
The system
Detect, control and respond, in one managed program.
Sensors sit where leaks start and meters watch the flow. Valves close on the rules you set, and a 24/7 monitoring center follows each alert until your team has eyes on it.
3 layers and 16 close-ups in this building
Detect
Two ways to find a leak before it finds a unit.
Sensors sit where leaks start, and meters watch the flow for the leaks no sensor can reach.
8 close-ups · select one to zoom in
Point-of-leak
Flow-based
Control
Valves that close the water before it closes the unit.
Valves close on the rules you set, automatically on a threshold or remotely from the dashboard.
4 close-ups · select one to zoom in
Respond
A live monitoring center that closes the loop.
Alerts go through Eddy's cloud to a 24/7 monitoring center, and an operator calls your team until someone has eyes on the water.
4 close-ups · select one to zoom in
What happens in a leak, step by step
- A washing machine supply hose bursts in a suite upstairs.
- Eddy H2O under the washer detects water and sends the alert over LoRaWAN.
- The building's gateway relays it. Your team and the 24/7 monitoring center are alerted at the same time.
- A shutoff rule closes the suite's Eddy IQ valve. The water stops at the source.
- An operator confirms the alert and calls your on-site team through the escalation protocol.
Automatic shutoff is configured per building. Some sites use operator-coordinated isolation instead.
Smart sensors at every leak point
Eddy places point-of-leak sensors and smart flow meters where water damage actually starts in Mississauga buildings, from the mechanical room to a laundry hose, so a leak is caught at the source and shut off before it spreads.

Mechanical rooms
Boilers, water heaters and main risers, where a single failure floods fast.

HVAC and fan coils
Heat exchangers and condensate lines that drip behind walls and ceilings.

Kitchens
Supply lines, shutoffs and appliance connections under and behind the sink.

Bathrooms
Toilets, vanities and concealed in-wall fixtures on every floor.

Laundry
Washer hoses and laundry connections, a top source of overnight leaks.
Every minute changes the bill.
A leak gets bigger the longer it runs. Eddy detects in seconds and the monitoring center escalates within minutes, so the same failure is contained around minute two. Unmonitored, an after-hours leak runs six to eight hours before anyone arrives.
The leak starts at minute zero. Eddy contains it around minute two. Unmonitored, the same leak runs six to eight hours before staff arrive, and that red stretch is the avoided claim.
Build your system
Design your building's leak protection.
Two minutes of quick questions gets your building the right protection, previewed instantly.
- Sized to your asset class and budget
- Modular. Adjust anything before pricing
- An Eddy team member calls soon after you submit



Sensors, meters and shutoff, backed by a 24/7 monitoring center.
What stage is the project at?
Pick one to start. We tune every question and the system around it.
New constructionFrom breaking ground to substantial completion.
Existing buildingInstalled in existing buildings with minimal disruption to residents and operations.About two minutes.
Deductible chargebacks in Ontario condos
Section 105 of Ontario's Condominium Act lets a corporation pass a by-law making an owner who causes damage to other units or the common elements liable for the lesser of the repair cost or the corporation's insurance deductible. As deductibles have climbed, from about $10,000 to as much as $150,000 in some buildings, that chargeback has grown with them. Documented water monitoring does not decide who pays. It gives the board, the owner and both insurers a time-stamped record of where water was detected and when it was stopped.
A team behind every alert
A 3 a.m. alert is one chime. Nobody is awake to hear it.
Fast response is not just the hardware. The technology sees the water in seconds, and the managed service behind it, a monitoring center that calls your team within minutes, turns that into a contained event before it becomes a claim.
Tuned by real events
Built over a decade in operating buildings.
Eddy has been inside buildings since 2014. Sensor placement, alert thresholds and the monitoring-center playbook are tuned by what real water events across our monitored properties keep teaching us.
Built for the building
Sized to how the water system behaves.
Multi-family stacks, commercial towers, hospitality suites, course-of-construction projects. Each water system has its own failure pattern. The coverage map, response chain and shutoff sequence are scoped to the property in front of us, not a template.
Detect, contain, document
Every event leads to a closed incident.
Sensors find where water escaped. Automatic shutoff isolates the affected zone. The 24/7 monitoring center calls your team within minutes and stays on it until it's closed, with a Leak Incident Report on file.
Served from Eddy's Toronto HQ
Eddy is headquartered in Toronto and protects buildings across the GTA, including Mississauga's condo towers and commercial property, with escalation and shutoff handled around the clock by the monitoring center.
Eddy at work in and around Mississauga
Multi-family
A leak near the boiler tanks. Contained before it spread an inch.
Mississauga, Ontario
A flow-switch leak near the boiler tanks in a mechanical penthouse threatened the systems the whole building depends on. Eddy detected the water early, the leak was traced and contained quickly, and critical systems stayed online.
- Facility operator
- Property manager
- Asset owner
Multi-family
Two washing-machine events in one week. Both shut off automatically.
Toronto, Ontario
In a purpose-built rental tower protected from day one, two separate washing-machine events were intercepted in a single week. Each time the suite's water valves shut off automatically the moment the sensor triggered, containing both events to single suites.
- Property manager
- Asset owner
- Facility operator
Multi-family
Water under a dishwasher at 1:15 PM. It never left the suite.
Hamilton, Ontario
A dishwasher leak in a newly delivered community could have sent water down through several floors. A unit-level sensor caught it at the source, building staff confirmed it within minutes, and the event stayed inside the single suite.
- Property manager
- Asset owner
- Facility operator
Solutions for every building
Eddy protects every asset type the same way, with monitoring and shutoff tuned to how each building's water system behaves.
Multifamily and condos
Protect every suite and riser across high-rise and mid-rise residential.
Commercial
Keep Class A offices and mixed-use towers dry, floor by floor.
Construction
Cover active sites where water damage is a leading cause of loss.
Hospitality
Guard guest floors and back-of-house without disrupting the stay.
Institutional
Safeguard campuses, hospitals and labs where contents are irreplaceable.
Industrial
Watch process water and facility systems around the clock.
Mississauga water leak detection FAQ
Do you serve Mississauga and the west GTA?
Yes. Eddy is headquartered in Toronto and protects buildings across the GTA, including Mississauga and the surrounding west end. Brampton, Oakville, Milton, Caledon and Etobicoke are served the same way from the Toronto headquarters, with no separate local office needed.
Does Eddy help with Kitec plumbing in Mississauga condos?
Yes. Eddy cannot replace Kitec piping, but monitoring is the right complement to it. Point-of-leak sensors and flow monitoring watch the fittings and lines Kitec is known for, and water can shut off automatically or on a remote command when one fails.
Who pays the deductible when a leak starts in a suite?
It depends on your declaration and by-laws. Under section 105 of the Condominium Act, a by-law can make an owner who causes damage to other units or the common elements pay the lesser of the repair cost or the corporation's deductible. Eddy documents every event, so the board and the owner work from the same record of where water was detected and when it was stopped.
Will a hidden leak show up on our water bill?
Yes. Peel bills a multi-unit building as a whole because suites have no individual Region meters, so a running toilet or a slow leak in any suite lands on the corporation's bill. Flow monitoring flags abnormal flow on the lines it watches, so the leak gets found instead of paid for month after month.
Does Eddy cover new towers around Square One and Port Credit?
Yes. Water damage is a leading cause of loss on construction sites, and the same program covers a tower through construction, then converts to the operational system at handover without a second install.
How Eddy works
What is Eddy Solutions?
Eddy Solutions is managed water leak detection for builders, commercial asset managers and property managers, hospitals, hotels and conference centers, data centers and multifamily residential buildings across Mississauga and the west GTA. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated and documented without your team running the response.
Eddy monitors 150,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.
How do we choose a commercial water leak detection company in Mississauga and the west GTA?
Look for five things. Sensors where leaks start, not only a meter on the main. Shutoff valves that close on their own when water runs. A staffed monitoring center that calls your team instead of only sending an app alert. Wireless coverage that holds a signal through concrete to mechanical rooms and parking levels. And a documented record of every event that your insurer can read.
Eddy covers all five for buildings across Mississauga and the west GTA, from a single tower to a full portfolio, with 150,000+ active devices in the field.
What happens after hours?
The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.
Will this affect our insurance?
Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in Mississauga and the west GTA, please reach out directly to sghanbarian@eddysolutions.com.
How is the system sized for a building, and what does it cost?
Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems and insurance program. Our first step is an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals come from our technical team in 7 days or less.
You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.
Do we have to open walls to install Eddy?
No. Sensor installs need no drywall cuts. Wireless sensors sit where leaks start, at fixtures, appliances, fan coils and the foot of each riser, and Eddy provisions and configures the meters and valves on the lines that need them.
What is smart water leak detection?
Smart water leak detection uses connected sensors and flow meters to watch a building's plumbing in real time, instead of waiting for someone to find a leak. Point-of-leak sensors catch water at the source and smart flow meters spot an abnormal run or a burst riser, and the system can shut the water off automatically or on a remote command. With Eddy, a 24/7 monitoring center acts on every alert, so detection turns into a response, not just a notification.
How is commercial water leak detection different from a home leak detector?
A home leak detector is usually a single sensor that pings an app. Commercial and multifamily leak detection has to cover dozens of risers, suites and mechanical rooms, hold a signal through concrete and steel and produce the documented response insurers expect. Eddy is built for that scale, with building-grade LoRaWAN wireless, point-of-leak and flow coverage across the property, automatic shutoff up to building mains and a managed 24/7 monitoring center.
What is the difference between leak detection and water leak protection?
Leak detection finds the water. Water leak protection stops the loss. Detection on its own is an alert that still needs someone to act on it. Eddy pairs detection with automatic shutoff and a 24/7 monitoring center that escalates the alert and closes the water, so the building is protected, not just alerted.
Does Eddy work for both multifamily and commercial buildings?
Yes. Eddy protects multifamily and condo towers, Class A offices and mixed-use buildings, hospitality, institutional and industrial properties and active construction sites. The same managed program tunes the sensor density, shutoff strategy and reporting to how each building's water system behaves. See the full product suite at eddysolutions.com/products.
Sources and further reading
- Statistics Canada, "Census Profile, 2021 Census of Population: Mississauga, City (CY), Ontario", 2022
- Canadian Condominium Institute, "What to do about Kitec pipes", August 2, 2022
- CBC News, "'It was just very shocking': Faulty pipes cause headache for Toronto condo owner", August 24, 2018
- CBC News, "Developer unveils plans to create whole new city centre in Mississauga", January 22, 2020
- The Globe and Mail, "From oil refinery to an eco-friendly community on Lake Ontario", November 10, 2020
- The Pointer, "The Hurontario LRT was supposed to open in 2022; after resolving lawsuit & splitting contract in two Metrolinx won't say when project will be done", July 6, 2026
- CBC News, "Ontario hasn't given an opening date for Mississauga LRT since 2019, internal documents say", August 20, 2025
- City of Mississauga, "Transportation", updated July 2017
- Environment and Climate Change Canada, "Canadian Climate Normals 1981-2010: Toronto Lester B. Pearson Int'l A (climate ID 6158733)", normals calculated 2012
- Region of Peel, "The way Peel charges for water and wastewater has changed"
- Region of Peel, "2026 budget: what the budget means to you", 2026
- Condominium Authority of Ontario, "CAO Guide on Governing Condos", December 4, 2024
- The Globe and Mail, "Condo owners face growing insurance bills for damage to common areas", November 29, 2021