Detect · leak detection

Catch leaks at the source, in seconds.

Eddy finds water two ways at once. Point-of-leak sensors catch a slow drip under a sink. Flow intelligence on the meter catches an abnormal run or a burst riser. Most systems do only one.

Eddy meters on a building domestic water riser

Two ways to find water

The leaks one method misses, the other catches.

A flow-only system never sees a slow fixture drip. A point sensor never sees an abnormal run three floors up. Eddy runs both, so a water event has nowhere to hide.

  • Point-of-leak sensing

    Eddy H2O reads water, temperature and humidity at high-risk points, and the signal carries through concrete and steel where WiFi and cellular fade. Probe and rope sensors cover pans, trays and long runs.

  • Flow intelligence

    Eddy IQ learns each building's normal pattern and flags three flow states, continuous low flow, continuous use and extreme use, tuned to the building's own history.

  • Built to reach

    A LoRaWAN network at 915 MHz carries every sensor in a high-rise, and an Eddy H2O installs in under a minute with no suite disruption.

The part most systems skip

Detection alone is just an alert to a phone.

A sensor that fires at 2 AM is worth nothing if no one is awake to act on it. That is why detection is the start of Eddy’s program, not the whole of it.

Inside a Detect deployment

The full sensor family.

Different leaks reveal themselves in different ways, so Eddy carries a sensor tuned to each. One LoRaWAN network ties them together.

  • Eddy H2O

    Sensor

    3-in-1 puck reads water, temperature and humidity. Installs in under a minute with no suite disruption.

  • Eddy Probe

    Sensor

    External probe for drip pans, condensate trays and the narrow channels a flat sensor pad won't fit.

  • Eddy Rope

    Sensor

    A one-meter sensing rope for pipe runs, wall bases and under-rack data and server rooms.

  • Eddy Temperature

    Sensor

    Probe with high and low thresholds for pipe-freeze prevention and cold-chain monitoring.

  • Eddy IQ flow intelligence

    Meter

    Learns each building's baseline and flags continuous low flow, continuous use and extreme use.

  • Eddy Gateway

    Network

    A LoRaWAN backbone at 915 MHz that reaches every sensor through concrete and steel.

What detection catches

A year of events, caught early.

Numbers from the operating portfolio and verified client deployments, drawn from the State of Water Risk '26 report and audited against carrier loss runs.

Confirmed water events Eddy operators actioned in a year.State of Water Risk '26
From a confirmed leak to a trained operator on the line.Verified client deployments
Of water events across all building types happen after business hours, when no one is in the building.State of Water Risk '26
Detection in production

Caught before it became a claim.

Real client deployments where early detection turned a potential six-figure loss into a quiet overnight save.

  • UCLA, Institutional
    Institutional
    Three campuses · construction through operationsUCLA

    From construction phase into permanent operations.

    0Major incidents across deployment

    Eddy deployed during construction at Luskin Conference Center, Weyburn Housing and the CHS Medical Facility, then continued through operations. Roof-drain monitoring at CHS helped UCLA defer a major roof replacement until funding was available.

  • PCL Construction, Course of construction
    Course of construction
    11 active projects · Canada and USPCL Construction

    $8.3M in damage prevented in one year.

    $8.3MDamage prevented · 11 projects

    Forty-seven anomalies investigated and thirty-nine confirmed leaks contained on PCL's monitored network. Eddy is now budgeted from the proposal stage on every PCL project.

  • Multi-family condominium, Multi-family
    Multi-family
    Vancouver · 11 storeys, 119 unitsMulti-family condominium

    Deductible cut from $250K to $50K in under one year.

    −80%Insurance deductible reduction

    FirstService Residential retrofitted Eddy across HVAC, risers, fixtures and common areas. Four leak events mitigated annually with $11K in estimated annual savings.

  • Multi-family condominium community, Multi-family
    Multi-family
    Vancouver · 4 buildings, 121 unitsMulti-family condominium community

    25% premium reduction with no change to deductible.

    −25%Insurance premium reduction

    Comprehensive retrofit across HVAC, risers, sinks, toilets and common areas. Fourteen events mitigated annually with $41K in estimated operational savings.

  • Four Seasons Residences, Hospitality
    Hospitality
    Two residential towersFour Seasons Residences

    Fifteen leaks resolved with zero suite displacements.

    $450K+Estimated water damage prevented

    Both Four Seasons Residences towers ran fifteen confirmed leak incidents through the Eddy monitoring program with two-to-seven minute response times. Zero major incidents, zero suite displacements.

  • Class A office operator, Commercial
    Commercial
    Class A office portfolioClass A office operator

    After-hours response without closing floors to tenants.

    24/7Supported response, every hour

    Tenant-aware shutoff sequences let a single riser go down without closing floors. Operations gets the alert before the tenant does.

Next: Control

Catching the leak is step two.

Once Eddy detects the water, it can stop it, automatically on your rules or remotely on command.

See how Eddy controls

Get your property protected.

Peace of mind, on every floor: our specialists map your building's risk points and design coverage backed by a 24/7 monitoring center.

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