Water leak detection in San Francisco for commercial and multifamily buildings

Yes. Eddy protects commercial and multifamily buildings across San Francisco and the wider Bay Area, including Oakland, Berkeley, Emeryville, Daly City, South San Francisco, San Mateo, Redwood City, Palo Alto and San Jose.

Continuous monitoring suits seismic markets well. The city's 2013 soft-story ordinance required retrofits of thousands of wood-frame buildings, but a retrofit strengthens the frame, not the supply lines. Eddy watches flow and the presence of water around the clock and can isolate a line automatically when a leak appears after ground movement.

SB 7 requires the water to each unit in multiunit and mixed-use buildings that applied for service after January 1, 2018 to be metered or submetered, and SFPUC requires those submeters to be legal-for-trade devices registered with the County Sealer. Eddy smart metering measures water use at the unit level to support resident billing, and its flow monitoring watches the same water for leaks and can shut it off automatically or on a remote command.

No. SB 326 makes condo associations with three or more attached units inspect wood-supported balconies, decks, stairways and walkways more than six feet up, including their waterproofing, at least every nine years, with the first round due January 1, 2025. The report feeds the reserve study but does not look at the supply lines, valves or fittings inside the building, which is the water Eddy's sensors and flow monitoring cover.

Yes, they flag the water. Most of the city drains to a combined sewer, and in extreme storms SFPUC says buildings in low-lying areas can see backups through their own plumbing fixtures, which backwater valves help prevent. Point-of-leak sensors in basements, garages and mechanical rooms detect the water, and the monitoring center calls the building's contacts through the escalation protocol.

Eddy Solutions is managed water leak detection for builders, commercial asset managers and property managers, hospitals, hotels and conference centers, data centers and multifamily residential buildings across the San Francisco Bay Area. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated and documented without your team running the response.

Eddy monitors 150,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.

Look for five things. Sensors where leaks start, not only a meter on the main. Shutoff valves that close on their own when water runs. A staffed monitoring center that calls your team instead of only sending an app alert. Wireless coverage that holds a signal through concrete to mechanical rooms and parking levels. And a documented record of every event that your insurer can read.

Eddy covers all five for buildings across the San Francisco Bay Area, from a single tower to a full portfolio, with 150,000+ active devices in the field.

The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.

Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in the San Francisco Bay Area, please reach out directly to sghanbarian@eddysolutions.com.

Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems and insurance program. Our first step is an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals come from our technical team in 7 days or less.

You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.

No. Sensor installs need no drywall cuts. Wireless sensors sit where leaks start, at fixtures, appliances, fan coils and the foot of each riser, and Eddy provisions and configures the meters and valves on the lines that need them.

Smart water leak detection uses connected sensors and flow meters to watch a building's plumbing in real time, instead of waiting for someone to find a leak. Point-of-leak sensors catch water at the source and smart flow meters spot an abnormal run or a burst riser, and the system can shut the water off automatically or on a remote command. With Eddy, a 24/7 monitoring center acts on every alert, so detection turns into a response, not just a notification.

A home leak detector is usually a single sensor that pings an app. Commercial and multifamily leak detection has to cover dozens of risers, suites and mechanical rooms, hold a signal through concrete and steel and produce the documented response insurers expect. Eddy is built for that scale, with building-grade LoRaWAN wireless, point-of-leak and flow coverage across the property, automatic shutoff up to building mains and a managed 24/7 monitoring center.

Leak detection finds the water. Water leak protection stops the loss. Detection on its own is an alert that still needs someone to act on it. Eddy pairs detection with automatic shutoff and a 24/7 monitoring center that escalates the alert and closes the water, so the building is protected, not just alerted.

Yes. Eddy protects multifamily and condo towers, Class A offices and mixed-use buildings, hospitality, institutional and industrial properties and active construction sites. The same managed program tunes the sensor density, shutoff strategy and reporting to how each building's water system behaves. See the full product suite at eddysolutions.com/products.