Water leak detection in St. Catharines-Niagara for commercial and multifamily buildings
Managed leak detection, 24/7 monitoring and automatic shutoff for condos, hotels and commercial buildings across St. Catharines and the Niagara region.
- 150,000+
- active smart devices in the field
- $2.26M
- in water costs saved in 2025
- 24/7
- monitoring center
Why St. Catharines-Niagara buildings carry water risk
St. Catharines anchors a region of mid-rise condos, postwar apartment blocks and one of the busiest hospitality markets in the country, a hotel market in Niagara Falls that hosts more than 14 million visitors a year. Most water losses here start small and inside the building. A failed fitting, a worn valve or an appliance connection lets go behind drywall, and the water runs until someone finds it.
The peninsula sits between two Great Lakes, so winters hover around the freezing mark instead of settling below it. The regional climate baseline counts about 77 freeze-thaw days a year. That constant cycling works fittings and exterior-wall supply lines harder than steady cold, and a single hard snap can still burst a line in an unheated space overnight.
St. Catharines has been replacing old cast iron watermains across the city, and many buildings served by those mains carry plumbing from the same decades. Niagara Falls hotels built during earlier development waves work guest-floor supply lines and original risers every day of the season. Eddy's monitoring center sits in Toronto, just up the QEW, and the same managed program protects condo corporations, hotels and commercial buildings across the region.
Where leaks start in St. Catharines-Niagara buildings
Freeze-thaw winters
Niagara's climate crosses the freezing mark about 77 days a year. That cycling stresses fittings and supply lines all season, and one cold snap can burst a pipe in an exterior wall or an unheated garage before morning.
Aging buildings and mains
St. Catharines is still replacing cast iron watermains laid decades ago, and buildings from the same era carry original supply lines, valves and drains. Slow failures in older systems hide behind finishes until the damage shows on the floor below.
Hotels in a nonstop tourism market
Niagara Falls hosts more than 14 million visitors a year, and much of the hotel stock predates the current development wave. One burst line on a guest floor means closed rooms in a market that sells out its peak season.
Rising insurance costs
Ontario condo corporations have faced soaring premiums and deductibles, and the industry's own advisors now point to water escape detection with automatic shutoff as a way to bring risk back down. Documented monitoring supports that conversation at renewal.
Smart sensors at every leak point
Eddy places point-of-leak sensors and smart flow meters where water damage actually starts in St. Catharines-Niagara buildings, from the mechanical room to a laundry hose, so a leak is caught at the source and shut off before it spreads.
Mechanical rooms
Boilers, water heaters and main risers, where a single failure floods fast.
HVAC and fan coils
Heat exchangers and condensate lines that drip behind walls and ceilings.
Kitchens
Supply lines, shutoffs and appliance connections under and behind the sink.
Bathrooms
Toilets, vanities and concealed in-wall fixtures on every floor.
Laundry
Washer hoses and laundry connections, a top source of overnight leaks.
Every minute changes the bill.
A leak gets bigger the longer it runs. Eddy detects in seconds and the monitoring center escalates within minutes, so the same failure is contained around minute two. Unmonitored, an after-hours leak runs six to eight hours before anyone arrives.
The leak starts at minute zero. Eddy contains it around minute two. Unmonitored, the same leak runs six to eight hours before staff arrive, and that red stretch is the avoided claim.
Build your system
Design your building's leak protection.
Two minutes of quick questions gets your building the right protection, previewed instantly.
- Sized to your asset class and budget
- Modular. Adjust anything before pricing
- Advisor follow-up within one business day
Sensors, meters and shutoff, backed by a 24/7 monitoring center.
What stage is the project at?
Pick one to start. We tune every question and the system around it.
New constructionFrom breaking ground to substantial completion.
Existing buildingInstalled in existing buildings with minimal disruption to residents and operations.About two minutes.
Reserve funds under the Ontario Condominium Act
Every Ontario condo corporation must maintain a reserve fund for major repairs to the common elements and update its reserve fund study on a three-year cycle. One uncontained leak can push real spending far off that 30-year plan. Continuous monitoring protects the risers, valves and mechanical systems the fund exists to preserve and gives the board documentation reserve planners and insurers can use.
A team behind every alert
A 3 a.m. alert is one chime. Nobody is awake to hear it.
Fast response is not just the hardware. The technology sees the water in seconds, and the managed service behind it, a monitoring center that calls your team within minutes, turns that into a contained event before it becomes a claim.
Tuned by real events
Built over a decade in operating buildings.
Eddy has been inside buildings since 2014. Sensor placement, alert thresholds and the monitoring-center playbook are tuned by what real water events across our monitored properties keep teaching us.
Built for the building
Sized to how the water system behaves.
Multi-family stacks, commercial towers, hospitality suites, course-of-construction projects. Each water system has its own failure pattern. The coverage map, response chain and shutoff sequence are scoped to the property in front of us, not a template.
Detect, contain, document
Every event leads to a closed incident.
Sensors find where water escaped. Automatic shutoff isolates the affected zone. The 24/7 monitoring center calls your team within minutes and stays on it until it's closed, with a Leak Incident Report on file.
Protecting portfolios across North America
Eddy protects condo towers, commercial buildings and multi-building portfolios across North America from its Toronto monitoring center, with 150,000+ devices in the field. For St. Catharines and Niagara the program arrives close to home. The monitoring center is just up the QEW, installation is coordinated across the region and every alert escalates through the building's own contact list.
Solutions for every building
Eddy protects every asset type the same way, with monitoring and shutoff tuned to how each building's water system behaves.
Multifamily and condos
Protect every suite and riser across high-rise and mid-rise residential.
Commercial
Keep Class A offices and mixed-use towers dry, floor by floor.
Construction
Cover active sites where water damage is a leading cause of loss.
Hospitality
Guard guest floors and back-of-house without disrupting the stay.
Institutional
Safeguard campuses, hospitals and labs where contents are irreplaceable.
Industrial
Watch process water and facility systems around the clock.
St. Catharines-Niagara water leak detection FAQ
Yes. Eddy serves buildings nationwide across Canada and the US, with installation crews coordinated remotely and a monitoring center in Toronto covering every time zone. For Niagara that center is just up the QEW, and the same managed program runs from St. Catharines to Niagara Falls to Fort Erie.
Point-of-leak sensors watch the lines most exposed to cold, like supply lines in exterior walls, parking garages and rooftop mechanical rooms. Flow monitoring catches a burst the moment water starts moving, and the system can shut the water off automatically or on a remote command. Operators escalate every uncleared alert through the building's contact list within minutes.
Yes. Eddy protects guest floors, back-of-house and mechanical spaces without disrupting the stay. Sensor placement and shutoff strategy are tuned so a failed connection in one room is contained before it closes the floor, which matters in a market that hosts more than 14 million visitors a year.
Ontario condo corporations have faced steep premium and deductible increases tied in part to water claims, and condo industry advisors now recommend water escape detection with automatic shutoff as a mitigation insurers recognize. Eddy programs have delivered premium savings of up to 20%, with deductible reductions of up to 80% documented at individual properties.
Yes. Older buildings are where continuous monitoring earns its keep. Sensors and flow monitoring layer onto the systems you already have, with no replumbing required, and the oldest risers and valves get the densest coverage. That is exactly the stock much of St. Catharines and Niagara is built from.
How Eddy works
Eddy Solutions is managed water leak detection for builders, commercial asset managers and property managers, hospitals, hotels and conference centers, data centers and multifamily residential buildings across North America. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated and documented without your team running the response.
Eddy monitors 150,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.
The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.
Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in North America, please reach out directly to sghanbarian@eddysolutions.com.
Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems and insurance program. Our first step is an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals come from our technical team in 7 days or less.
You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.
Smart water leak detection uses connected sensors and flow meters to watch a building's plumbing in real time, instead of waiting for someone to find a leak. Point-of-leak sensors catch water at the source and smart flow meters spot an abnormal run or a burst riser, and the system can shut the water off automatically or on a remote command. With Eddy, a 24/7 monitoring center acts on every alert, so detection turns into a response, not just a notification.
A home leak detector is usually a single sensor that pings an app. Commercial and multifamily leak detection has to cover dozens of risers, suites and mechanical rooms, hold a signal through concrete and steel and produce the documented response insurers expect. Eddy is built for that scale, with building-grade LoRaWAN wireless, point-of-leak and flow coverage across the property, automatic shutoff up to building mains and a managed 24/7 monitoring center.
Leak detection finds the water. Water leak protection stops the loss. Detection on its own is an alert that still needs someone to act on it. Eddy pairs detection with automatic shutoff and a 24/7 monitoring center that escalates the alert and closes the water, so the building is protected, not just alerted.
Yes. Eddy protects multifamily and condo towers, Class A offices and mixed-use buildings, hospitality, institutional and industrial properties and active construction sites. The same managed program tunes the sensor density, shutoff strategy and reporting to how each building's water system behaves. See the full product suite at eddysolutions.com/products.