Water leak detection in Vancouver for commercial and multifamily buildings

Yes. Eddy protects condo, rental and commercial buildings across the City of Vancouver and the wider region, including Burnaby, Richmond, Surrey, New Westminster, Coquitlam, North Vancouver and West Vancouver. Every alert is handled by Eddy's 24/7 monitoring center in Toronto.

Yes. Eddy does not replace piping, but point-of-leak sensors and flow monitoring watch for the fitting and pipe failures Poly-B is known for, and an automatic shutoff valve can close the water automatically or on a remote command. BC Housing notes insurers may exclude Poly-B claims or deny coverage, so a documented monitoring record also helps the renewal conversation.

Under BC rules, a strata can recover its insurance deductible from the owner of the unit where the claim started if that owner is found responsible, even without fault or negligence. The province's own example is a dishwasher hose that breaks. Eddy documents every event, so council and owners have a record of what the system detected and how the building responded.

Eddy's technology is approved by most insurers across North America to provide deductible or premium savings. Programs have documented premium savings of up to 20%, and deductible reductions of up to 80% have been documented at individual properties. Outcomes vary by building and insurer, so bring the documented monitoring record to your broker before renewal.

It can hide them. A ceiling stain in a rainy week is easy to blame on the weather while a supply-line leak keeps running behind the wall. Eddy watches flow and the presence of water continuously, so the leak is caught at the source before constant moisture turns it into mold.

Eddy Solutions is managed water leak detection for builders, commercial asset managers and property managers, hospitals, hotels and conference centers, data centers and multifamily residential buildings across Metro Vancouver. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated and documented without your team running the response.

Eddy monitors 150,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.

Look for five things. Sensors where leaks start, not only a meter on the main. Shutoff valves that close on their own when water runs. A staffed monitoring center that calls your team instead of only sending an app alert. Wireless coverage that holds a signal through concrete to mechanical rooms and parking levels. And a documented record of every event that your insurer can read.

Eddy covers all five for buildings across Metro Vancouver, from a single tower to a full portfolio, with 150,000+ active devices in the field.

The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.

Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in Metro Vancouver, please reach out directly to sghanbarian@eddysolutions.com.

Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems and insurance program. Our first step is an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals come from our technical team in 7 days or less.

You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.

No. Sensor installs need no drywall cuts. Wireless sensors sit where leaks start, at fixtures, appliances, fan coils and the foot of each riser, and Eddy provisions and configures the meters and valves on the lines that need them.

Smart water leak detection uses connected sensors and flow meters to watch a building's plumbing in real time, instead of waiting for someone to find a leak. Point-of-leak sensors catch water at the source and smart flow meters spot an abnormal run or a burst riser, and the system can shut the water off automatically or on a remote command. With Eddy, a 24/7 monitoring center acts on every alert, so detection turns into a response, not just a notification.

A home leak detector is usually a single sensor that pings an app. Commercial and multifamily leak detection has to cover dozens of risers, suites and mechanical rooms, hold a signal through concrete and steel and produce the documented response insurers expect. Eddy is built for that scale, with building-grade LoRaWAN wireless, point-of-leak and flow coverage across the property, automatic shutoff up to building mains and a managed 24/7 monitoring center.

Leak detection finds the water. Water leak protection stops the loss. Detection on its own is an alert that still needs someone to act on it. Eddy pairs detection with automatic shutoff and a 24/7 monitoring center that escalates the alert and closes the water, so the building is protected, not just alerted.

Yes. Eddy protects multifamily and condo towers, Class A offices and mixed-use buildings, hospitality, institutional and industrial properties and active construction sites. The same managed program tunes the sensor density, shutoff strategy and reporting to how each building's water system behaves. See the full product suite at eddysolutions.com/products.