Water leak detection in Victoria for commercial and multifamily buildings

Yes. Eddy serves buildings nationwide across Canada and the US, including Victoria and the wider Capital Regional District. Installation crews are coordinated remotely and the monitoring center in Toronto covers every time zone, so a 3 a.m. alert in Victoria gets the same response as one down the street from head office.

Yes. Eddy cannot replace Poly-B piping, but continuous monitoring is the right complement to it. Point-of-leak sensors and flow monitoring catch the slow fitting failures Poly-B is known for, often before they surface as visible damage, and the documented response supports the strata's insurance conversation while a repiping plan comes together.

A depreciation report tells the strata how its water systems are aging and what they will cost to renew. Monitoring protects those systems in the years between reports. It catches the failures the report predicts while they are still small, and the event record gives council real data on how the building's plumbing actually behaves.

Rare but real. Because deep cold is unusual, pipes here often sit in spots that were never insulated against it. When an arctic outflow arrives, like the January 2024 cold snap that froze pipes across Greater Victoria, those lines burst first. Eddy's sensors catch the water the moment it appears and shutoff can isolate the line before the damage spreads.

It helps the conversation. BC stratas have faced rising premiums and water deductibles for years, and insurers respond to documented risk management. Across Eddy's portfolio, that has meant premium savings of up to 20%, with deductible reductions of up to 80% documented at individual properties. Outcomes vary by building and insurer.

Eddy Solutions is managed water leak detection for builders, commercial asset managers and property managers, hospitals, hotels and conference centers, data centers and multifamily residential buildings across North America. It combines point-of-leak and flow sensors, automatic shutoff, building wireless connectivity, a 24/7 monitoring center and insurance-grade reporting into one program from one vendor, so a leak is detected, contained, escalated and documented without your team running the response.

Eddy monitors 150,000+ active devices across North America and has prevented an estimated $98M (USD) in property damage last year alone. Aon's independent study found Eddy would have positively affected 58% of water-loss claims in commercial real estate.

Look for five things. Sensors where leaks start, not only a meter on the main. Shutoff valves that close on their own when water runs. A staffed monitoring center that calls your team instead of only sending an app alert. Wireless coverage that holds a signal through concrete to mechanical rooms and parking levels. And a documented record of every event that your insurer can read.

Eddy covers all five for buildings across North America, from a single tower to a full portfolio, with 150,000+ active devices in the field.

The 24/7 monitoring center is the after-hours response. Trained operators confirm every alert, escalate per the building's contact list, support the on-call contact, and stay on the line until the water is off and the response is verified.

Yes. Eddy Solutions' technology is approved by most insurers across North America to provide deductible or premium savings. Given differences in asset types and building risk profiles, insurance incentives are not uniform. For specific insurance questions related to your property in North America, please reach out directly to sghanbarian@eddysolutions.com.

Eddy's team walks the building, or reviews the construction drawings, and produces a tiered design matched to the asset class, water systems and insurance program. Our first step is an exploratory call with the relevant stakeholders to understand the problem you are looking to solve. Proposals come from our technical team in 7 days or less.

You can also get started immediately with our Build Your System tool at eddysolutions.com/build-your-system.

No. Sensor installs need no drywall cuts. Wireless sensors sit where leaks start, at fixtures, appliances, fan coils and the foot of each riser, and Eddy provisions and configures the meters and valves on the lines that need them.

Smart water leak detection uses connected sensors and flow meters to watch a building's plumbing in real time, instead of waiting for someone to find a leak. Point-of-leak sensors catch water at the source and smart flow meters spot an abnormal run or a burst riser, and the system can shut the water off automatically or on a remote command. With Eddy, a 24/7 monitoring center acts on every alert, so detection turns into a response, not just a notification.

A home leak detector is usually a single sensor that pings an app. Commercial and multifamily leak detection has to cover dozens of risers, suites and mechanical rooms, hold a signal through concrete and steel and produce the documented response insurers expect. Eddy is built for that scale, with building-grade LoRaWAN wireless, point-of-leak and flow coverage across the property, automatic shutoff up to building mains and a managed 24/7 monitoring center.

Leak detection finds the water. Water leak protection stops the loss. Detection on its own is an alert that still needs someone to act on it. Eddy pairs detection with automatic shutoff and a 24/7 monitoring center that escalates the alert and closes the water, so the building is protected, not just alerted.

Yes. Eddy protects multifamily and condo towers, Class A offices and mixed-use buildings, hospitality, institutional and industrial properties and active construction sites. The same managed program tunes the sensor density, shutoff strategy and reporting to how each building's water system behaves. See the full product suite at eddysolutions.com/products.