Blog
Field notes from the monitoring center.
Operator playbooks, insurance shifts and what the operating portfolio is telling us.
Appliance leaks in multifamily buildings: one suite's dishwasher is three floors of damage
One suite's dishwasher can soak three floors. The appliance leaks that hit multifamily buildings hardest, who pays and how monitoring catches them early.
- Property manager
- Asset owner
Below-grade water: sump pumps, elevator pits and parking levels
Sump pump failures, water in elevator pits and parking level leaks: why below-grade spaces flood first and how 24/7 monitoring catches them early.
- Property manager
- Facility operator
- Asset owner
More reading
Why water pressure problems become leaks in large buildings
Worn PRVs, water hammer and waterlogged expansion tanks quietly overpressure building plumbing. What the signs mean and how 24/7 monitoring catches them.
- Property manager
- Facility operator
- Asset owner
Burst and frozen pipes in commercial and multifamily buildings: what the first 10 minutes decide
Why pipes burst in commercial and multifamily buildings, what the first 10 minutes decide and how monitored buildings stop the loss before it spreads.
- Property manager
- Facility operator
- Asset owner
Construction site water management: dewatering, temporary water and the wet trades window
What construction dewatering is, why temporary water lines fail on weekends and how monitored sites catch water damage during construction early.
- Builder or GC
- Risk manager
Fire protection systems: the water risk that runs the full height of your building
Sprinklers, standpipes and fire pumps hold pressurized water day and night. How fire protection systems leak and why monitored buildings catch it early.
- Facility operator
- Risk manager
HVAC water leaks: where they start in commercial buildings and why they cost so much
Where HVAC water leaks start in commercial buildings, why HVAC events average $127,000 and how monitored buildings catch drain pan and chiller leaks early.
- Property manager
- Facility operator
- Asset owner
Is a submeter enough? Billing vs leak protection
A billing submeter counts water, it does not act on what it sees. What a submeter does well, where it stops and how to pair metering with leak detection, automatic shutoff and 24/7 monitoring.
- Submetering provider
- Property manager
- Asset owner
Mechanical room leaks: why the building's water hub fails after hours
Boilers, booster pumps and closed loops concentrate a building's water risk in one room. How mechanical room leaks start and why monitoring catches them.
- Property manager
- Facility operator
- Asset owner
Riser rooms and water risers: the vertical spine of your building's water risk
Riser rooms carry your building's water risers floor to floor. Why one riser leak becomes damage on many floors and how monitored buildings stop it early.
- Property manager
- Facility operator
- Asset owner
Water leak detection for data centers, from construction through operations
Where data center water risk actually sits, what a leak detection spec should require and how construction coverage converts to the operating program.
- Builder or GC
- Facility operator
- Risk manager
- Asset owner
What is water submetering? A guide for property teams
Water submetering measures per-unit water use for fair billing and conservation. Here is how it works, and why pairing it with leak detection protects your building.
- Submetering provider
- Property manager
- Asset owner
The most expensive water gap is between construction and operations
Most buildings protect against water during the build, then start over for operations. The handoff between the two is where the worst water events happen. Here is how to close it.
- Builder or GC
- Risk manager
- Asset owner
Water leak protection in construction
Water drives most construction insurance claims, and most of it starts with the building's own lines. Here is how real-time detection and automatic shutoff keep an active build dry, on schedule and on budget.
- Builder or GC
- Risk manager
- Asset owner
Rising condo insurance, how water risk mitigation can help
Condo insurance is getting tighter and more expensive, and water is a big reason. Here is why premiums and deductibles are climbing, and how mitigation helps condo corporations push back.
- Asset owner
- Property manager
- Risk manager
Not fire, not wind. Water is the leading cause of building loss
More than forty percent of building losses come from water. Carriers are responding, and prevention technology is reshaping underwriting. Here is what that means for owners and brokers.
- Insurer or broker
- Risk manager
- Asset owner
Water damage is increasing, what buildings need to know
Water now drives more than 60 percent of building insurance claims. Here is why it is rising in high-rises, what it costs, and how to get ahead of it.
- Property manager
- Asset owner
- Facility operator
"Leak detection is too expensive" is the most expensive thing you can believe
The real cost is not the system. It is the unnoticed leak that ruins three floors and follows you to renewal. Here is how to think about leak protection as a financial decision.
- Asset owner
- Property manager
- Risk manager
Leak detection in multifamily is an operations problem, not a gadget problem
Most water sensors can detect a leak. The hard part is everything after. Here is why off-the-shelf devices fail in multifamily buildings and what an operations-grade system actually looks like.
- Property manager
- Asset owner
- Facility operator
Smart leak detection in multifamily: why off-the-shelf hardware stalls at scale
Operators buy leak detection for fewer claims, not for hardware. Across 100 to 2,000 devices, that distinction is what separates a building system from a growing patchwork. Here is what changes when leak detection is engineered as a system.
- Property manager
- Asset owner
- Facility operator
- Risk manager
Condo board members: how leak protection protects your building and residents
Water is now the biggest claim a condo board faces. Here is what is at stake for residents and reserves, and how monitoring and automatic shutoff cut the risk.
- Property manager
- Asset owner
Water damage in condos: know the risks
Water damage in a condo is rarely a one-unit problem. Here are the liability, infrastructure and insurance risks boards face, and the proactive steps that contain them.
- Property manager
- Asset owner
Water protection for high-rise and multi-family buildings
In a high-rise, one leak does not stay in one unit. Here is why multi-family buildings carry the most water risk and how continuous monitoring keeps a small failure small.
- Property manager
- Asset owner
- Facility operator
Managing risk and insurance costs with smart water management
Water drives nearly half of property and builder's risk claims. Smart water management is how owners and developers cut that risk and improve their insurance position.
- Risk manager
- Asset owner
- Insurer or broker
A year of leak catches, and not one of them spread
We looked back at a year of real leaks our monitoring center caught. They started in five different places, mostly after hours. Every one stayed small, and the reason is not what most people expect.
- Property manager
- Asset owner
- Facility operator
- Risk manager
What Eddy's 24/7 monitoring center does
Sensors detect a leak. A monitoring center makes sure someone acts on it. Here is what Eddy's 24/7 center does, and why it is the part that actually protects a building.
- Facility operator
- Property manager
- Asset owner
IoT vs BAS in smart buildings, and where water risk fits
Building automation systems and IoT get used interchangeably, but they are not the same. Here is how BAS and IoT differ, how they work together, and why water leak detection belongs on a purpose-built IoT system.
- Facility operator
- Property manager
- Asset owner
Improve water use and save costs with suite metering
A 100-suite building without suite metering can waste an estimated $1,800 a month. Here is how submetering makes billing fair, cuts waste, and catches leaks at the unit.
- Property manager
- Asset owner
- Submetering provider
How to reduce water damage losses with proactive risk management
Water is now the leading cause of property loss, and most of it is preventable. Here is how proactive risk management and smart water monitoring cut losses, claims and premiums.
- Risk manager
- Insurer or broker
- Asset owner
Three things every property manager can do this week to cut leak risk
You do not need a full system to start reducing water risk today. Three practical steps any property manager can put in place this week, before the next 3 AM call.
- Property manager
- Facility operator
From a plumber's wrench to a building-wide watch. Why Eddy exists
Eddy started with a plumber who kept arriving after the damage was done. The mission has not changed: turn the panic of a leak into proactive control.
- Property manager
- Asset owner
- Builder or GC
Effective leak mitigation strategies for buildings
A practical playbook for cutting water damage risk in any building: smart detection, plumbing maintenance, staff readiness and a mitigation plan you can actually execute at 2am.
- Property manager
- Facility operator
Kitec plumbing, are you at risk?
Kitec plumbing fails, and insurers know it. If your home or condo has it, here is how to identify it, what it means for your coverage, and how to protect against a flood while you decide what to do.
- Property manager
- Asset owner
The effects of water damage
Water damage is one of the most common and costly problems a building faces. Here are its real consequences, from mold and structural harm to the human toll, and how to avoid them.
- Property manager
- Facility operator
The emotional toll of water damage
Water damage destroys more than property. Research shows the stress lasts for years. Here is the human cost behind the claims, and why prevention is worth more than it looks.
- Property manager
- Asset owner
Water conservation for buildings
You cannot conserve what you cannot see. Here is how visibility into water use cuts consumption in buildings, supports ESG and LEED goals, and pays for itself.
- Property manager
- Facility operator
- Submetering provider